Today’s business reality indicates that organizations are engaged in a global competition. Therefore, human resources systems can, and should, provide the advantages necessary to achieve a desired state of agility and organizational performance.
This webinar emphasizes the effect cultural contexts unleash on employee performance measurement and evaluation – the same system, the same world-wide criteria, could be perceived, interpreted and registered differently due to geographical dispersion and local culture.

(more…)

The Supply Chain KPI Dictionary is the result of a 7 years research program conducted by The KPI Institute, the global authority on Performance Management through Key Performance Indicators (KPIs) research and education!
The dictionary enlists not only the names, but also the calculation formulas for more than 360 KPIs, being a useful tool in the process of understanding, selecting and working with KPIs in the Supply Chain department.

(more…)

The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified KPI Professional and Practitioner training course, scheduled for the 30 August- 1 September in Abu Dhabi.

The course provides insights on how to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.

(more…)

The Certified KPI Professional & Practitioner Training Courses held in Brunei between the 27th of July and 1st of August 2015 were successfully completed by 25 participants, members of the Institut Perkhidmatan Awam!

(more…)

The Sales and Customer Service KPI Dictionary is the result of a 7 years research program conducted by The KPI Institute, the global authority on Performance Management through Key Performance Indicators (KPIs) research and education!
The dictionary enlists not only the names, but also the calculation formulas for more than 220 KPIs, being a useful tool in the process of understanding, selecting and working with KPIs in the Sales and Customer Service department.

(more…)

The Certified KPI Professional Training Course in Brunei is an in-house course organised by Civil Service Institute and facilitated by Aurel Brudan, CEO of The KPI Institute.

This course was held in Brunei Darussalam, on July 2015 and it was a part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

(more…)

The Key Performance Indicators Masterclass in Bangkok, Thailand was part of a series of courses dedicated to rigorous usage of KPIs in practice, organized in 2015 at global level in more than 30 cities from 5 continents, by The KPI Institute.

Facilitated by Aurel Brudan, CEO of The KPI Institute, this course was held in Bangkok between 23rd and 24th of July 2015.

The agenda for the Key Performance Indicators Masterclass covered in the first day the following subjects:

• Understanding KPIs;
• Making the right KPI selection;
• KPIs in context;
• Group activity – KPI selection in given contexts.

The second day sessions covered the following discussion topics:

• KPI documentation and target setting;
• Data visualization – From scorecard to dashboard design;
• KPI data gathering;
• Group activity – KPI analysis levels;
• Review and learning evaluation.

In order to enable both the theoretical understanding and practical experience of using a variety of performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by practitioners from Thailand with different backgrounds and areas of expertise in insurance and metallurgy.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Systematic effective approach in using KPIs;
• Practical application – hands-on experience;
• Absorb resources – network;
• Understand and apply KPIs into workplace;
• Identify the best approach of using KPIs;
• Linking KPIs to context.

Details about the KPI certification programs can be found on store.kpiinstitute.org.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
[email protected]

The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified KPI Professional and Practitioner training course, scheduled for the 13- 17 September in Doha.

The course provides insights on how to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.

(more…)

The Accounting KPI Dictionary is the result of a 7 years research program conducted by The KPI Institute, the global authority on Performance Management through Key Performance Indicators (KPIs) research and education!
The dictionary enlists not only the names, but also the calculation formulas for more than 220 KPIs, being a useful tool in the process of understanding, selecting and working with KPIs in the Accounting department.

(more…)