• “سلوشنز” حصلت على جائزة التميز في الأداء المؤسسي بعد إحرازها درجةً عالية في التصنيف حسب النموذج المعتمد من معهد “مؤشرات الأداء الرئيسية” لتقييم نضج الأداء. 
• يُظهر التقييم مستويات عالية من النضج لدى إدارة الأداء في شركة “سلوشنز“.  

الرياض، المملكة العربية السعودية، (24 يوليو 2022): مُنحت الشركة العربية لخدمات الانترنت والاتصالات “سلوشنز” جائزة التميز في الأداء المؤسسي بعد إحرازها درجة عالية في التصنيف المعتمد من المعهد الدولي لمؤشرات الأداء (The KPI Institute)، والذي يقيم نضج الأداء في المؤسسة، حيث يُظهر التقييم مستويات عالية من النضج لدى إدارة الأداء في شركة “سلوشنز”. 

وتعد الجائزة التي حصلت عليها “سلوشنز” تصنيفاً دولياً في “التميز المتكامل لإدارة الأداء”، من المعهد ، الذي يُعد منظمةً بحثية عالمية متخصصة في الاستراتيجية وأداء الأعمال. 

وحصلت شركة “سلوشنز”، المزود الأول لحلول تقنية المعلومات في المملكة العربية السعودية، على درجة عالية في الآلية التي يعتمدها المعهد البحثي العالمي لتقييم “نضج إدارة الاستراتيجية والأداء”، حيث سلم فريق من المعهد الشهادة لشركة “سلوشنز” وذلك خلال زيارتهم للمقر الرئيسي للشركة في مدينة الرياض. 

وعمل المعهد الدولي، من خلال وحدة مراجعة الأداء العالمي، مع “سلوشنز” لتقييم مستوى نضج إدارة الأداء في الشركة، من خلال نموذج معتمد لدى المعهد، لتسليط الضوء على الممارسات الجيدة والفرص المتاحة لتحسين التخطيط الاستراتيجي وإدارة الأداء، حيث أظهرت نتيجة التقييم مستوى عالٍ من النضج، وذلك بحصول “سلوشنز” على 4 درجات من أصل 5 درجات. 

ويأتي هذا التصنيف بعدما أجرى المعهد تقييمًا لشركة سلوشنز على خمس فئات مختلفة، وهي التخطيط الاستراتيجي، وقياس الأداء المؤسسي، وإدارة أداء الشركة، وثقافة الأداء في الشركة، وإدارة أداء الموظفين، حيث صُنِّفت “سلوشنز” على أنها منظمة متكاملة ملتزمة بتطبيق المعايير الدولية في الإدارة الشاملة للأداء، ويُعتبر هذا التصنيف واحدًا من أعلى التصنيفات في العالم للمشاريع والشركات في قطاع تقنيات المعلومات والاتصالات.  

ويعكس هذا التقييم تكامل نظام إدارة الأداء في “سلوشنز“ مع استراتيجيتها التي تتمحور حول المحافظة على نجاح العلاقات مع الشركاء والعملاء، واستمرارية الريادة في التحول الرقمي في المملكة. 

ووفقًا للمعهد، تُظهر الدرجات مواءمةً واضحة في ممارسات إدارة الأداء والاستراتيجية عبر المستويات التنظيمية المختلفة. كما أشاد المعهد بشركة “سلوشنز” في تقرير التقييم النهائي، مثنيًا على عملياتها المنظمة لإدارة الأداء المُدارة بشكل جيد، مما يجعل رؤيةً ورسالة “سلوشنز“ متّسقةً مع أولوياتها الاستراتيجية المتمثلة في “القيادة والتوسع والتقدم والترويج”، وأتمتة عمليات مشروعاتها ونماذجها وأدواتها. 

وقال كوزمين تشيندريس، مدير الشراكات العالمية في المعهد: “ما حققته شركة سلوشنز يُعد إنجازًا ينبغي للمنظمات الأخرى أن تحتذي به، حيث صُمم نموذج آلية تقييم نضج الأداء من أجل تقييم الأنظمة المؤسسية المتميزة والاحتفاء بها، ولتكون بوصلة للشركات لتوجيهها نحو تحقيق تقدم مستدام وتنفيذ ناجح للاستراتيجية“. 

تجدر الإشارة إلى أن شركة “سلوشنز“ قد نجحت في الوصول إلى درجة (4) في نموذج آلية تقييم نضج الأداء، بينما يبلغ متوسط ​​مستوى النضج على المستوى الخليجي (3 من أصل 5) درجات، في حين أنّ متوسط ​​النضج في قطاع تقنيات المعلومات هو (3.2) درجات. ويعتبر هذا الإنجاز الملفت ثمرةً لجهود شركة سلوشنز في مجالات توفير حلول لتكامل الأنظمة، وخدمات الاتصال، وتعهيد الأعمال، والخدمات السحابية للعملاء التجاريين منذ ما يزيد عن عشرين عامًا. 

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نبذة عن شركة “سلوشنز”  (www.solutions.com.sa) 

هي أداة التمكين الرائدة في المملكة للتحول الرقمي، والمزوّد الأول لخدمات تكنولوجيا المعلومات مما يمكّن القطاعين، العام والخاص، من التحول والوصول والتوسع في عصر رقمي جديد. كما وتزوّد العملاء بحلول تقنية متكاملة مما يعزز عملياتهم اليومية. ويجدر بالذكر أنّه تم تصميم خدمات تكنولوجيا المعلومات والاتصالات الأساسية الخاصة بها لتمكين وإدارة وتوسيع نطاق الأعمال التجارية. 

أطلقت شركة “سلوشنز”  عملياتها منذ أكثر من عقود، وقد خدمت حتى الآن ما يقارب الأربعةَ وعشرينَ عميلاً في خمسٍ وثلاثينَ مدينة في قطاعات رئيسية في المملكة العربية السعودية، بما في ذلك الخدمات المالية، الرعاية الصحية، والتعليم. كما ويعمل لديها ما يقارب الألفُ وخمسمائةُ موظفٍ مع أكثر من ألفِ شهادةٍ في التقنيات الرئيسية ومجالات الأعمال. 

للمزيد من المعلومات، زوروا موقع الشركة: www.solutions.com.sa  

التواصل مع: 

العلاقات العامة لدى شركة “سلوشنز” 

البريد الالكتروني:  [email protected] 

نبذة عن معهد The KPI Institute   (www.kpiinstitute.org) 

هو معهد رائد عالميًّا في إدارة الأداء، التدريب على مؤشرات الأداء الرئيسية، ومنح الشهادات.  

يدير برامج بحثية في اثني عشر مجال ممارسة، ينشر رؤىً في كافة المجالات من خلال منشورات ومنصات المعرفة، ويوفر الدعم في نشر تلك الأفكار من خلال التدريب والخدمات الإستشارية. 

يتم تقديم خدماتنا المتعلقة بتقييم النضج  من قبل وحدة تقييم الأداء العالمي  The Global Performance Audit Unit (www.gpaunit.org) ، قسم مراجعة الإستراتيجية والأداء في معهد   The KPI Institute. 

التواصل مع: 

كوزمين شيندريس ، مدير الشراكات العالمية في معهد The KPI Institute 

البريد الالكتروني: [email protected]  || هاتف/واتس اب:

+40740963913 

لاستفسارات التدقيق، تواصل معنا عبر: [email protected] 

• solutions by stc received the award after scoring high on The KPI Institute’s Integrated Performance Maturity Model Framework v2.0. 
• The evaluation indicates a high level of management maturity at solutions by stc.

RIYADH, Saudi Arabia, (24 July 2022):  The KPI Institute has awarded solutions by stc, Saudi Arabia’s leading digital enabler, an excellence award in integrated performance after scoring high on The KPI Institute’s Integrated Performance Maturity Model Framework, which the The evaluation indicates a high level of management maturity at solutions by stc. 

solutions by stc received the award which consider as an international classification in Integrated Performance Excellence, from The KPI institute while the institute visited the company’s HQ in Riyadh. 

This Award came after The KPI Institute evaluated solutions by stc in five different categories: strategic planning, corporate performance measurement, corporate performance management, performance culture, and employee performance management). 

solutions by stc has been classified as an integrated organization committed to applying international standards for comprehensive performance management. It is considered one of the highest rankings in the world for enterprises and companies in the ICT sector. 

This reflects the integration of solutions’ performance management system with its LEAP strategy, which is primarily focused on customer service and maintaining its leading position in the market to ensure sustainable growth.  

Through its Global Performance Audit Unit, The KPI Institute, a global research organization specializing in strategy and business performance, worked with solutions by stc in order to assess the company’s performance management maturity level. The KPI Institute was tapped to conduct an Integrated Performance Maturity Model assessment focusing on identifying good practices and opportunities for improvement in strategic planning and performance management. The evaluation resulted in Level 4 score out of 5, indicating a high level of management maturity at solutions by stc. 

According to The KPI Institute, the scores suggest consistency within the strategy and performance management practices across different organizational levels. In its final assessment report, The KPI Institute also commended solutions by stc for its well-managed and structured performance management processes, a mission and vision that is aligned with its LEAP strategic themes (Lead, Expand, Advance, Promote), and the automation of its projects’ processes, templates, and tools. 

“What solutions by stc has achieved is something other organizations can emulate. The Integrated Performance Maturity Model assessment is designed to validate and recognize outstanding organizational systems and to serve as a company’s compass for sustainable progress and successful strategy implementation,” said Cosmin Chindris, Director of Global Partnerships at The KPI Institute. 

solutions by stc reached level (4) of the Integrated Performance Maturity Model assessment. While the average maturity level in the GCC region is (3 out of 5). Moreover, the average maturity of the IT sector is (3.2). This remarkable achievement was the result of the hard work of solutions by stc in providing system integration solutions, connectivity services, and business outsourcing and cloud services to the country’s leading companies for more than two decades.  

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About solutions by stc (www.solutions.com.sa)

solutions by stc is the Kingdom’s leading enabler of digital transformation and the number one IT service provider, enabling the public and private sectors to transform, reach and scale into a new digital age.     

solutions by stc provides clients integrated technology solutions through a broad portfolio that enhances their day-to-day operations. Its core ICT services are designed to enable, manage and scale businesses.    

Solutions launched its operations over decades ago and to date has serviced almost 24,000 clients across 35 cities in Saudi Arabia and in key sectors, including financial services, healthcare and education. solutions by stc has approximately 1,500 employees with over 1,000 certified on key technologies and business domains.   

For more information, visit: https://solutions.com.sa/   

Contact: Public Relations at Solutions by stc 

Email: [email protected]  

About The KPI Institute (www.kpiinstitute.org)  

The KPI Institute is a worldwide leader in performance management and KPIs training and certification. It operates research programs in 12 practice domains, disseminates industry insights through publications and knowledge platforms, and provides support in deploying those insights through training and advisory services. 

Our maturity assessment services are offered by The Global Performance Audit Unit (www.gpaunit.org), the strategy and performance audit division of The KPI Institute. 

Contact: Cosmin Chindris, Director of Global Partnerships at The KPI Institute 

Email: [email protected] | Mobile/WhatsApp: +40 740 963 913 

The KPI Institute, a leading global research institute specializing in business performance, has been officially launched in Vietnam!

With accredited expertise and a network of top-tier professionals, we have become the top choice for government agencies, academic institutions, non-profit organizations, and professionals who need insights and performance improvement solutions.

Continuing the consistent journey toward enhancing and developing global business performance, The KPI Institute officially launched in Vietnam with a specialized module dedicated to Vietnamese. These training programs are designed and delivered exclusively in Vietnamese, following our international standards. This contributes to optimizing knowledge transfer, promoting cooperation to accompany sustainable development, and improving the business performance of organizations, leaders, experts, and individuals in Vietnam.

Exclusive benefits for participants in Vietnam:

• Emerge in the world of strategy and performance management, understand main challenges, and identify feasible solutions;
• Exposure to and familiarity with a broad range of valuable tools and methods that support the implementation of the KPI and performance system, strategy alignment, and achievement of strategic goals;
• Obtain assistance to increase business results by choosing the right indicators, developing a strategic mindset, and optimizing procedures;
• Engage in contemporary live-online learning with The KPI Institute, regardless of physical location;
• Become a member of the International Community of The KPI Experts, and from there, expand the network of partners and potential customers;
• Receive globally-recognized professional certificates;
• Gain premium access to smartKPIs.com https://buff.ly/34oE50m, the largest repository of KPI documentation in the world;
• Earn 40 CPD points to be utilized for professional associations, academies, and regulatory bodies in your CPD profile.

For more information, please check our Vietnamese courses:

• Live Certified KPI Professional: https://buff.ly/3PPDIP0
• Live Certified Strategy & Business Planning KPI Professional: https://buff.ly/3PL9w7p
• Live Performance Management Professional: https://buff.ly/3PIu3JS

To receive more updates on The KPI Institute’s online and face-to-face classes, follow our LinkedIn page.

Since the beginning of 2022, the TKI Research Division has been relentless in its commitment to generate genuine forward-thinking ideas to address modern business challenges while promoting best practices and structural and strategic approaches for organizations. From new courses to new publications, the team continues to shine as a leading expert in strategy and performance management.

The TKI Research Division, the unit at The KPI Institute dedicated to producing high-quality, leading-edge research, provides practical frameworks, tools, and modern education programs for business leaders and professionals as they develop their knowledge, expand their capabilities, and provide strategic direction to their organizations.

Below are some of the division’s accomplishments in the first half of the year.

Publications

• Top 25 Property Transaction KPIs – The report compiles the most popular 25 KPIs used by Real Estate Transactions function and provides quantifiable measurement of the main components that lead to a successful strategy implementation.
• Top 10 Property Management Key Performance Indicators – This is a collection of posters that brings together an overview of how KPIs are measured in practice nowadays — by combining input from the smartKPIs.com community with research and analysis from The KPI Institute`s editorial team.
• Top 10 Real Estate Transactions Key Performance Indicators – The list includes % Capitalization rate, # Apartment size, # Real estate demand, and # Days on market.
• Top 10 Real Estate/Property Key Performance Indicators – Some of the KPIs featured in this report are % Cash-on-Cash Return (CCR), % Net Rentable Area to Gross Floor Area, % Vacancy rate, and # Real estate demand.
• KPI of the Month – January to June 2022 (English & Arabic) – Each KPI of the Month Infographic sheds light on a specific KPI by clarifying its terminology and addressing the most challenging aspects of using it in terms of profile, calculation, Balance Scorecard focus, data profile, targets, and in-practice recommendations.
• Performance Magazine Printed Edition Issue No. 21 – The 21st issue of PERFORMANCE Magazine dives deep into the state of strategy and performance management as organizations worldwide recover from the pandemic and face uncertainties.
• Primary Research Study: State of Strategy Management Practice Report 2022 – This is an international primary research study conducted by The KPI Institute from November to December 2022. The report identifies the latest issues, trends, and challenges impacting the field of strategic planning, KPI usage, and strategy execution.

Training

• Certified Performance Management Professional v2.0 – Learn how to manage and improve organizational results by rooting out operational issues based on underperforming KPIs, performing cause and effect analysis, managing/cascading initiatives and designing an overall action plan for organizational improvement.
• Arabic translation for different certifications: Certified Strategy and Business Planning Professional, Certified Performance Management Professional, Certified OKR Professional
• First graduate candidate in Executive Education for Graduate Certificate in Strategy and Performance
• Expanded CDP accreditations
• Micro-certificates
  • Certificate in Employee Performance Management Maturity Assessment – This micro-certification course explores the essential elements to develop an employee performance management system in organizations and also assesses its complexity using a maturity model.
  • Certificate in Performance Measurement Maturity Assessment – This is a micro-certification training focused on enabling participants to audit the performance measurement practices of organizations, by providing not only a standard evaluation methodology, but also the fundamental best practices in measurement of organizational performance.
  • Certificate in Performance Improvement Maturity Assessment – This micro-certification training aims to equip professionals with a maturity evaluation tool to identify with ease and objectivity the strengths and weaknesses of a performance improvement framework and to provide insights into the essential best practices needed for successful usage of KPIs in organizations.
  • Certificate in Strategy Planning Maturity Assessment – This micro-certification course explores the essential elements of developing a strategy planning framework in organizations and assessing its complexity using a maturity model.

Client Projects

• Research; Benchmarking / market research study on training portfolio and training operations
• Research: Global Index Report on Public Sector Performance
• Audit: Integrated Performance Maturity Assessment for three companies
• Audit: Employee Performance Management Maturity Assessment for one company

Moving Forward

For the rest of the year, the TKI Research Division will focus on strengthening its internal capabilities, optimizing its training portfolio, updating its course materials, marketing its products and services, and introducing learning reinforcement programs.

The team aims to develop the body of knowledge for its Center for Strategy and Business Planning, Center for Organizational Performance, and Center for Data Analysis, Visualization, and Analytics.

Building strong partnerships is also one of the division’s priorities this year. They aim to provide more training options to TKI’s partners and seal new partnerships with key organizations, such as universities, professionals, and associations.

For more details and inquiries, contact Cristina Mihăiloaie, Business Unit Manager – Research Division:  [email protected], +61 (390) 282 223 or +40 (749) 424 517.

Editor’s Note: Below is an excerpt of Performance Magazine’s (PM) interview with Fadi Al-Jafari, a Senior Management Consultant, Leader of Data Analysis and Visualization Center, and Project Manager at The KPI Institute. 

For Fadi Al-Jafari, one of TKI’s performance management experts, having a clear vision for your organization and being aware of its external environment to prevent threats and capture opportunities is the core of strategic thinking. He expounded on this and more in an interview with Performance Magazine.

PM: What will be the major challenges in managing performance in the future, and how should organizations prepare for them?

Fadi: The major challenges would be how to measure the individual’s performance right and without any biases, use the data to predict future the individual’s performance, and benefit from the data they have to improve the individual’s performance. One solution is to use digital PMS that collects data regularly and measures individual performance based on the tasks they work on and then use data analytics tools to draw conclusions and predictions based on the analysis.

PM: While navigating through these challenging times, what would you consider a best practice in Performance Management?

Fadi: To start with an organizational architecture framework of the PMS, ensure that cascading and alignments are conducted properly. This also enables organizations to develop a governance framework, processes, and procedures to efficiently run the system and avoid internal silos.

PM: What key competencies would make a Strategy and Performance Manager succeed nowadays?

Fadi: An important one is strategic thinking — to be able to analyze different situations that the organization may face and to have a proactive personality that would allow them to capture changes in the market before they arise. It is crucial to identify the opportunities, capture them before the competitors do, and determine any threats to prepare the organization to deal with them.

To read the complete interview with Fadi, stay tuned for the release of Performance Magazine – Print Edition July 2022. Get updates from the LinkedIn page of The KPI Institute.