Finding time for professional development has become a familiar challenge across industries.

Teams need new skills to keep pace with changing business demands, yet many organizations also need employees to remain focused on day-to-day operations. Standard training programs can address broad topics, but they do not always reflect the realities of a specific industry, department, or business function.

Recent research points to a growing need for targeted workforce development.

The World Economic Forum’s Future of Jobs Report 2025, which remains one of the most widely referenced workforce studies in 2026, found that 59% of the global workforce will require training by 2030. The report also found that 63% of employers identify skills gaps as a major barrier to business transformation, while nearly 40% of current skill requirements are expected to change by 2030. The findings draw from responses submitted by more than 1,000 employers across 55 economies, representing over 14 million workers.

The need for workforce development also appears in learning and development research. LinkedIn Learning’s 2025 Workplace Learning Report, which continues to guide many learning strategies in 2026, found that 91% of learning and development professionals believe continuous learning has become more important than ever for career success, while organizations continue to look for learning programs that connect closely with business priorities.

These findings raise an important question:

How can organizations provide meaningful learning opportunities without disrupting business operations or asking employees to step away from work for several days?

One option comes through The KPI Institute’s customized live online group training programs, which combine live instruction with research-based content and practical application. Rather than following a standard curriculum, each program reflects the organization’s industry, functional area, and competency development requirements.

For over 20 years, The KPI Institute has advanced research and professional solutions in business performance worldwide, with expertise in strategy, key performance indicators (KPIs), employee performance, customer service, and innovation management.

When customized group training makes sense

A customized learning program may suit organizations that:

• Need examples and case studies that reflect their own industry.
• Want teams to build knowledge together instead of training employees individually.
• Need learning schedules that fit around operational commitments.
• Seek consistent knowledge across departments, business units, or regional offices.
• Want to address specific competency gaps through focused learning.

The delivery format also gives organizations greater flexibility. Sessions can take place over consecutive days within one week or across selected days over two or more weeks. Each session lasts up to four hours, which gives participants time to attend training while continuing with their regular responsibilities.

What participants can expect

The KPI Institute’s customized live online group training programs include:

• Flexible scheduling
  Organizations select a schedule that aligns with business requirements and team availability.
• Customized course content
  Course materials, case studies, and practical exercises reflect the group’s industry, business functions, and learning priorities.
• Business continuity
  Four-hour sessions allow participants to continue with daily responsibilities while attending live instruction.
• Virtual collaborative learning
  Interactive discussions, group activities, and digital collaboration tools encourage knowledge sharing throughout the program.
• Cost efficiency
  Organizations can save up to 40% compared with traditional face-to-face in-house training because travel, accommodation, venue, and other logistical costs do not apply.

Learning topics available for customization

Organizations can customize live online training across The KPI Institute’s professional learning portfolio:

• Certified KPI Professional and Practitioner
  Learn how to select, document, monitor, and report Key Performance Indicators that support organizational objectives.
• Certified OKR Professional
  Build practical knowledge on designing and implementing Objectives and Key Results across teams.
• Certified Strategy and Business Planning Professional
  Study frameworks and methods used to develop and execute strategic and business plans.
• Certified Performance Management Professional
  Explore approaches to organizational performance measurement, reporting, and decision-making.
• Certified Strategy and Performance Maturity Assessment Professional
  Assess the maturity of performance management systems through structured methodologies.
• Certified Employee Performance Management Professional
  Examine performance planning, employee evaluation, coaching, and development practices.
• Certified Data Analysis Professional
  Develop skills for collecting, analyzing, and interpreting business data.
• Certified Data Visualization Professional
  Present complex information through dashboards, charts, and visual reporting techniques.
• Certified Benchmarking Professional
  Learn structured benchmarking methods to compare practices and performance with industry peers.
• Certified Balanced Scorecard Management System Professional
  Understand the Balanced Scorecard framework and its application in strategy execution.
• Certified Agile Strategy Execution Professional
  Explore agile practices that support strategy implementation in changing business environments.

Organizations may also choose the learning format that best fits their objectives:

For more than 20 years, The KPI Institute has supported professionals and organizations through research, consulting, audit services, publications, and training in strategy and performance management. The customized live online group training programs add another learning option for organizations that want training built around their own priorities, people, and schedules.

Learn more

Organizations interested in arranging a customized live online group training program can contact the regional representative below.

Middle East

Teodora Gorski
Managing Director, MENA
E: teo.gorski@kpiinstitute.com
M: +971 55 787 6427

_____________________________

Asia Pacific

Sasikala Annamalai
Sales Director, Southeast Asia
E: sasikala.annamalai@kpiinstitute.com
M: +60 12 591 1366

_____________________________

Rest of the World

Alexandru Muntean
Head of Customer Engagement
E: alex.muntean@kpiinstitute.com
M: +40 747 060 997

__________________________________________________________________________________________

The KPI Institute is a global leader in business performance research and solutions, specializing in practice domains including strategy, key performance indicators (KPIs), employee performance, customer service, and innovation management. For over 20 years, The KPI Institute has established international standards and best practices for KPIs across both private and public sectors.

What We Offer:

• Certifications & Training: Practical programs delivered worldwide—live online, offsite, and customized—spanning 6 continents and 7 offices in Australia, Southeast Asia, Europe, and the Middle East.
• Knowledge Platforms: Access to www.smartKPIs.com, the world’s largest documented database of KPIs, with over 21,600 examples published and 148,000+ members in our online communities.
• Publications: Over 460 publications, including books, research papers, and practical guides, providing insights to enhance organizational performance.
• Advisory & Implementation Support: Expert guidance to apply insights in practice for measurable impact.

Our Reach and Impact:

• 81,000+ companies registered on our platforms
• 2.5 million+ professionals reached through training and knowledge services
• 128 research client countries and 120 global partner organizations

Website: www.kpiinstitute.org

Email: office@kpiinstitute.org

LinkedIn: The KPI Institute

Performance management looks straightforward when it is written down. KPIs get defined, dashboards get built, reports go upward, and decisions are expected to follow. In practice, the link between measurement and action often feels weaker than it should be.

A study published in the International Journal of Productivity and Performance Management found that a large portion of organizations struggle to connect performance measurement systems with actual strategic execution, even when KPI frameworks are already in place .

That gap tends to push performance management work into redesign territory rather than simple reporting.

When KPIs exist but decisions still drift

Most organizations do not suffer from a lack of data. They suffer from too much of it, without clear structure.

Research shows that excessive KPI counts can reduce managerial focus and weaken prioritization quality, especially when metrics are not clearly tied to strategic objectives .

This is where dashboards start looking complete but still leave leadership discussions unclear.

Strategy execution still struggles in many settings

A peer-reviewed study in Strategic Management Journal observed that strategy implementation failures often stem from weak alignment between planning systems and operational measurement structures .

Even when strategic goals are well defined, the absence of a structured performance system can slow down execution and reduce consistency across departments.

What structured performance management training focuses on

The KPI Institute’s Certified Performance Management Professional program is built around this type of gap between strategy and execution.

The focus is less about isolated KPIs and more about how a full performance system operates. Strategy mapping is used to translate high-level objectives into measurable elements. Scorecards and dashboards are treated as decision tools rather than reporting outputs.

A significant part of the learning also looks at performance governance. That includes how reporting flows are structured, how accountability is distributed across teams, and how data quality is maintained so that reporting cycles remain consistent.

There is also emphasis on how performance systems support real operational decisions, particularly when KPIs signal underperformance and require structured action rather than informal response.

Topics usually discussed inside the program

The content moves across several connected areas of performance practice rather than isolated tools.

There is coverage of how performance management systems developed over time and how modern environments introduced new pressures such as digital transformation, ESG reporting requirements, and stakeholder expectations.

A large portion of the discussion focuses on system architecture. This includes how strategy maps, scorecards, dashboards, and initiative portfolios work together rather than function separately.

Governance models also take a central role. Topics include reporting structures, data quality control, audit readiness, and how performance responsibilities are distributed across organizational levels.

On the operational side, attention goes into diagnosing weak KPIs, tracing root causes, and translating findings into structured improvement initiatives that can be tracked over time.

Educational resources and practical support materials

Alongside the sessions, participants receive a set of structured materials that support real application work.

At The KPI Institute, these typically include course slides, detailed notes, quizzes, and reference guides that explain how performance systems are built and maintained in practice. There is also a performance management poster and supporting documentation formats used for initiative tracking.

The learning materials extend further into published research reports on performance management trends and strategy execution practices, covering multiple years of industry observation.

A large part of the toolkit focuses on ready-to-use templates. These include strategy maps, scorecards, dashboards, performance maturity models, initiative portfolios, KPI documentation forms, and monthly reporting structures. Separate guides also explain how to build and administer scorecards and dashboards in operational settings.

Additional resources include KPI catalogues, glossary references, and curated publications that document how organizations structure performance systems in real environments.

Participants also gain access to video content and webinar series that cover applied performance management topics, along with a KPI database containing hundreds of fully documented indicators and thousands of additional KPI references for benchmarking and design work.

So does a certification like this actually matter?

The usefulness depends on where someone stands inside an organization.

When performance systems already function smoothly, the benefit may feel incremental. When reporting is fragmented, KPIs are overloaded, or strategy execution feels disconnected from measurement, structured training becomes more relevant.

The core focus is not on learning more metrics. It is on understanding how performance systems are built, governed, and used so that strategy, measurement, and action do not operate in separate lanes.

In many organizations, that alignment is still the missing piece.

To better understand whether a performance management certification fits your needs, take a look at how The KPI Institute delivers the Certified Performance Management Professional program in this brochure.

_____________________________________________________________________________________

The KPI Institute is a global leader in business performance research and solutions, specializing in practice domains including strategy, key performance indicators (KPIs), employee performance, customer service, and innovation management. For over 20 years, The KPI Institute has established international standards and best practices for KPIs across both private and public sectors.

What We Offer:

• Certifications & Training: Practical programs delivered worldwide—live online, offsite, and customized—spanning 6 continents and 7 offices in Australia, Southeast Asia, Europe, and the Middle East.
• Knowledge Platforms: Access to www.smartKPIs.com, the world’s largest documented database of KPIs, with over 21,600 examples published and 148,000+ members in our online communities.
• Publications: Over 460 publications, including books, research papers, and practical guides, providing insights to enhance organizational performance.
• Advisory & Implementation Support: Expert guidance to apply insights in practice for measurable impact.

Our Reach and Impact:

• 81,000+ companies registered on our platforms
• 2.5 million+ professionals reached through training and knowledge services
• 128 research client countries and 120 global partner organizations 

Website: www.kpiinstitute.org.

Email: office@kpiinstitute.org

LinkedIn: The KPI Institute