Looking ahead to 2025, The KPI Institute (TKI) is set to deliver its top-notch training programs to professionals and organizations around the globe. These courses offer the latest insights, practical tools, and actionable solutions to excel in strategy and performance management, as well as address modern business challenges in areas like artificial intelligence, data analysis, customer service, and more.

For over 20 years, TKI has been a trailblazer in performance management research and education, with over 400 publications to its name. Its 2025 course lineup includes Live-Online Global Certifications and face-to-face training in Dubai, Southeast Asia, the Kingdom of Saudi Arabia, the Middle East and North Africa, and the United Kingdom. TKI enhances learning with resources like toolkits, templates, case studies, and real-world examples from successful global enterprises.

This year’s lineup features coveted certifications such as Certified KPI Professional and Practitioner and Certified Strategy and Business Planning Professional. Participants in the KPI Professional course will learn to navigate and resolve performance measurement challenges. On the other hand, the Certified Strategy and Business Planning Professional program provides knowledge and tools to improve an organization’s business planning process and long-term performance, leading to smarter and faster strategic decisions.

Contemporary courses, including the AI Enablement Professional, OKR Professional, and Certified Data Analysis Professional, are becoming popular among those aiming to meet modern corporate needs. The AI Enablement program, with a focus on natural language processing (NLP) tools and practical applications, empowers individuals to leverage AI to streamline tasks, save time, and advance work quality. The OKR Professional course teaches participants how to set and work with OKRs, while the Certified Data Analysis course enables them to effectively collect, analyze, and interpret data.

TKI is also offering customized live online group training programs that present a perfect blend of research, best-practice, and best-in-class instructional design paired with next-generation online technology. These learning programs are accessible anytime and anywhere and ready to support organizations of all sizes, providing their employees with development opportunities in an efficient, impactful, and cost-effective way.

Built on rigorous research, industry standards, and expert leadership, TKI has trained over 33,936 individuals across 60 countries as of November 2024. Whether you’re advancing your career, exploring new paths, or keeping your organization competitive, TKI has the right opportunities for you. Discover the full training schedule for live online and face-to-face classes in 2025 and see for yourself:

Live Online Calendar:

https://kpiinstitute.org/Live_Online_Training_Courses_2025_Calendar_a.pdf

Face to face Calendar Dubai:

https://kpiinstitute.org/Dubai_Training_Courses_2025_Calendar.pdf

Face to face Calendar KSA:

https://kpiinstitute.org/KSA_Training_Courses_2025_Calendar.pdf

Face to face Calendar SEA:

https://kpiinstitute.org/SEA_Training_Courses_2025_Calendar.pdf

Face to face Calendar MENA (Dubai + KSA):

https://kpiinstitute.org/MENA_Training_Courses_2025_Calendar.pdf

Face to face Calendar UK  ( London ):

https://kpiinstitute.org/UK_Training_Courses_2025_Calendar.pdf

Have you ever wondered how to build a high-performance culture in the organization or how to create a performance management process that responds to dynamic business environments? The answer lies in the power of objectives and key results (OKRs) – the modern, results-driven approach to goal-setting and performance management. The Certified OKR Professional (C-OKR) course delivered by The KPI Institute aims to empower individuals with the strategic tools to elevate their organizations to new heights. 

Course overview

The C-OKR course delves into the art and science of goal-setting and execution. Over a comprehensive duration of engaging learning experiences, participants will explore the principles of OKRs and their applications in various contexts. Participants can confidently lead their teams and organizations towards greater achievements and sustainable growth by mastering the course’s learning objectives:

• Differentiate between objectives, Key Results and Initiatives;
• Recognize different types of OKRs;
• Acknowledge the benefits of stretched goals;
• Understand OKR setting in different contexts;
• Apply best practice techniques to align OKRs across the organization;
• Comprehend the review and decision-making process.

Benefits and importance

Embark on a transformative journey as a C-OKR Professional and open doors to global recognition and a myriad of exclusive benefits, such as:

• Support fast decision-making by fostering constant feedback and communication;
• Access an innovative learning experience based on a three-stage educational process;
• Obtain premium recognition as a Certified OKR Professional by completing a unique international learning program;
• Expand your business network by becoming a member of the international Certified OKR Professionals Community;
• Champion the use of a rigorous OKR process within organizations;
• Obtain 40 CPD credits to include in your CPD records for your professional body, institute, regulator, or employer

Course structure and methodology

The C-OKR course is designed to offer maximum flexibility to participants, with both online and face-to-face options available. This ensures participants can learn at their own pace and in a format that best suits their preferences and schedules. The program’s comprehensive learning materials and innovative teaching methodologies, such as practical exercises and case studies, facilitate an engaging and dynamic learning experience.

Course syllabus

The Certified OKR Professional course empowers participants to grasp the fundamentals of OKRs, from crafting inspiring objectives and aligning them at various levels to fostering a culture of change management. It provides a comprehensive toolkit for revolutionizing goal-setting practices. Additionally, the course delves into adapting OKRs to diverse environments, enabling the effective construction of performance management systems based on OKRs and leveraging OKRs as powerful learning tools.

Flexible learning options

By understanding the varying needs of potential learners, The KPI Institute offers flexible learning options for the C-OKR course. Participants can choose between self-paced modules or attend the course on multiple dates to accommodate their schedules. This adaptability makes mastering OKRs accessible to professionals from various industries and career stages.

Certification and recognition

Upon successful completion of the C-OKR course, participants will receive a prestigious certification from The KPI Institute, recognized worldwide for its commitment to excellence in organizational performance:

• Certificate of Completion
• Certificate of Attendance
• Certified Professional diploma in OKR
• CPD Certificate of Attendance

Embark on your journey towards becoming a Certified OKR Professional and steer your organization towards unprecedented success. Contact The KPI Institute today to enroll in the Certified OKR Professional program and take the first step towards mastering the art of organizational success.

Are you aware of the immense impact effective supplier management can have on a company’s success? From optimizing buyer relationships to enhancing supplier performance, it’s a critical aspect of thriving in today’s competitive business landscape. 

Imagine having the key competencies to excel in this realm and unlock remarkable results. This is what The KPI Institute’s Certified Supplier Performance Professional course is about. This course will take you on a transformative learning experience that will revolutionize your approach, empower your career, and drive incredible success.

Course overview

The Certified Supplier Performance Professional course aims to enhance the abilities of participants in effectively managing and improving their suppliers’ performance while optimizing relationships with buyers and other procurement stakeholders. It offers a robust learning experience that combines practical information with well-designed activities and case studies—fostering constant interaction and knowledge sharing among participants. 

What sets this course apart is its emphasis on the practical aspects of supplier management. It utilizes a comprehensive framework for developing and monitoring key performance indicators (KPIs). Additionally, The KPI Institute provides a readily available performance toolkit to support participants in their practice-oriented approach to supplier management.

The Certified Supplier Performance Professional course focuses on key objectives such as:

• Develop and implement a supplier selection process
• Use different supplier segmentation models
• Identify risks and develop response strategies
• Select relevant KPIs to monitor and improve the supply chain performance
• Implement a rigorous supplier relationship strategy

Benefits and importance

By enrolling in this course, participants will unlock a wealth of benefits, including:

• Mastery in efficiently managing the procurement activity area through a comprehensive understanding of supplier relationship dynamics
• The ability to implement measures that reflect the company’s competitive advantage in the development and proper usage of supplier selection and evaluation tools
• A significant contribution as a valuable member of the procurement and strategic sourcing team
• The capability to generate tangible value for their business by applying a modern performance management framework
• An enriched practical learning experience with full access to a diverse range of relevant resources and ready-to-use tools

Course structure and methodology

With an estimated duration of 40 hours, the course encompasses a comprehensive three-stage educational process:

• Pre-course: Assess skills, engage in online forums, and prepare for collaborative learning
• Core-course: Choose between live online sessions or face-to-face interactions, participate in experiential learning, complete Individual Learning Maps, and take the certification exam
• After-course: Engage in forum discussions, explore additional readings, and develop actionable plans

The resources and tools provided in the Certified Supplier Performance Professional course include supplier performance scorecards, dashboards, evaluation forms, contract management plans, and rrisk management plans.

Course syllabus

The core course comprises 10 learning modules:

1. Understanding supplier performance
2. Supplier selection
3. Supplier relationship design
4. Supplier contracting
5. Performance Through Service Level Agreements (SLAs)
6. Sourcing KPIs to generate suppliers’ performance
7. Supplier Performance Monitoring
8. Supplier Relationship Management
9. Supplier performance evaluation
10. Risks and communication management with suppliers

Flexible learning options

The Certified Supplier Performance Professional course is offered frequently in several languages to accommodate everyone’s schedule and language preferences. 

Certification and recognition

Upon completion, participants will receive the following certificates (soft copy):

• Certificate of Attendance: for course sessions participation
• Certificate of Completion: after fulfilling pre-course activities and passing the Certification Exam
• Certified Professional Diploma: upon successfully completing all three stages of the learning experience and once the full payment has been received
• CPD Certificate of Attendance: provided once you achieve the Certified Professional Status

Take advantage of the opportunity to excel in supplier management by signing up today for the Certified Supplier Performance Professional course!

Stagnation can be detrimental. Innovative companies keep their employees informed about trends and train them with relevant skills necessary for adjusting and embracing change. In turn, employees develop the competencies and techniques required to improve the company’s position in the market. A virtuous cycle is created. 

A company can empower employees to innovate while providing them with structured guidelines and processes of the innovation framework. 

Do you want to learn how to approach the innovation process in the company?  

Course overview

Innovation can enhance an organization’s performance through creativity, idea management, and a productive innovation framework. As successful businesses constantly focus on innovative thinking, innovation performance is one of the best approaches to generating superior ideas within the organization.

Innovation promotes a culture of learning and collaboration. As customers’ needs and expectations evolve, organizations are constantly challenged. Participants in this course will learn how to:

• Understand the fundamentals of innovation performance measurement; 
• Associate innovation objectives with the organizational strategy; 
• Learn how to design an organizational innovation framework; 
• Select the relevant KPIs and establish a monitoring process of your innovation performance; 
• Integrate innovation into other existing organizational systems; 
• Address initiatives to support innovation culture development.

Benefits

A truly innovative culture is driven by leaders while acknowledging new ideas that come from all employees. When multiple teams are working toward creative solutions, synergies and breakthroughs appear. New, fresh ideas increase productivity and profitability, giving companies a competitive edge to attract and retain top talent. 

Participants can learn strategies, challenges, and best practices to foster a culture of creativity and innovation in the company by:

• Developing and maintaining an innovation-oriented organizational culture, with innovation best practices;
• Improving internal processes and initiatives by managing the organizational innovation capability; 
• Receiving guidance and international innovation expertise on developing and implementing a successful innovation plan; 
• Gaining vital competitive insights from innovation specialists’ experience and best practices examples that suit the organization’s needs; 
• Accessing professional recognition of innovation performance knowledge and capabilities with the certification granted by The KPI Institute.

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours:

1. Pre-course stage: This stage ensures a seamless transition into the training program. You will assess your skills, engage with fellow participants through an interactive online forum, and lay the groundwork for a collaborative learning journey.
2. Core-course stage: Participants can choose between attending live online sessions or engaging in face-to-face interactions. They will engage in experiential learning and a high level of interactivity, complete their Individual Learning Maps, and undertake the certification exam.
3. After-course stage: Here, participants will engage in thought-provoking forum discussions and explore additional readings. They can develop an actionable plan tailored to their organization’s needs.

Course syllabus

The core course comprises nine learning modules:

• Introduction to Innovation
• Innovation Capability & Management
• Diagnosis
• Planning for Innovation
• Organizing for Innovation
• Aligning Leadership & Culture
• Implementing your Innovation Process
• Innovation Performance Assessment & Improvement
• Innovation Best Practice

Flexible learning options

Participants can learn from anywhere, and the course is offered frequently in several languages, while both information assimilation and work-related tasks are completed efficiently. Materials can be accessed from anywhere, anytime convenient. 

Certification and recognition

After completing the three stages of the learning experience, participants will receive (soft copy):

• Certificate of Completion: after completing pre-course activities and passing the Certification Exam
• Certificate of Attendance: after taking part in the five days of the live session course
• Certified Professional diploma: after successfully completing all three stages of the learning experience and the contractor has received the full payment

Today’s world is at an exponential change and innovative companies have specific ways to build a culture of uniqueness. You can identify opportunities that you and your organization can undertake to close the gap between the current culture and a culture of innovation. By enrolling today in TKI’s Certified Innovation Performance Professional program, you can learn an innovation process to advance ideas from vision to reality!

Many companies use benchmarking to analyze their performance and measure it against their competitors’. This way, they can stay ahead of the curve, improve their products and services, and create the most desirable work environment for their employees.  

It’s quite likely that you are already familiar with your company’s processes, products, and services. But do you know those of your competitors—what makes them unique and how you can outperform them? 

The KPI Institute’s Certified Benchmarking Professional course will show you how to expertly explore your industry’s landscape.

Course overview

In the Certified Benchmarking Professional course, participants will learn how to integrate the benchmarking process and achieve results within their organization. Here are the course’s objectives:

• Associate benchmarking objectives with the organizational strategy
• Design a benchmarking plan for the organization
• Understand the fundamentals of benchmarking methodologies
• Assess performance gaps according to benchmarked data
• Select the relevant benchmarks and establish a monitoring process

Benefits

Benchmarking is a process that can improve any aspect of a business, from corporate strategy to one specific KPI, goal, or process. In today’s era of unbridled information, when the amount of data can create confusion, relevant  information is of the utmost importance. 

Participants will receive guidance and valuable international benchmarking expertise. After participating in the course, they will gain the following key learnings and other benefits:

• Improving the organizational processes through benchmarking best practices
• Linking benchmarked data to organizational strategy and performance objectives
• Setting up and applying a benchmarking plan to increase competitiveness for their respective organizations
• Acquiring strong competitive insights from benchmarking specialists’ experiences and best practice examples to suit the organization’s reality
• Obtaining 40 CPD credits to include in the CPD records for the professional body, institute, regulator or employer

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours  broken down into:

1. Pre-course stage: This stage ensures a seamless transition into the training program. You will assess your current skills, engage with fellow participants through an interactive online forum, and lay the groundwork for a collaborative learning journey.
2. Core-course stage: You can choose between attending live online sessions or engaging in face-to-face interactions. You can expect an enjoyable experiential learning and a high level of interactivity as you complete your Individual Learning Maps and undertake the certification exam.
3. After-course stage: In this stage, you will be a part of thought-provoking forum discussions and explore additional readings. You will be able to develop an actionable plan tailored to your organization’s needs.

The course also provides participants with additional educational resources, such as Advanced Data Adjustment, Advanced Data Comparison Techniques, and The Benchmarking Infographic.

Course syllabus

The core course comprises nine learning modules:

1. Benchmarking Overview
2. Types of Benchmarking
3. Benchmarking Methodologies
4. Benchmarking Project Planning
5. Data Collection
6. Preparation for Data Analysis
7. Insights Generation
8. Improvement Process
9. Ethics in Benchmarking
   

Flexible learning options

Participants can learn from anywhere, and the course is frequently offered in several languages. In addition, learning materials can be accessed from anywhere, anytime. 

Certification and recognition

After completing the three stages of the course, participants will receive the following (soft copy):

• Certificate of Completion: after completing pre-course activities and passing the Certification Exam
• Certificate of Attendance: after taking part in the five-day live session course
• Certified Professional diploma: after completing all three stages of the learning experience (to be issued once the contractor has received the full payment)
• CPD Certificate of Attendance: once you have successfully obtained the Certified Professional Status

Benchmarking enables you to gain a reliable perspective for comparative analysis. Learn how to make smart comparisons for strategic decision-making by enrolling today! For more information, please click here.

Is data analytics in your organization struggling to make an impact on decision making and lead the road for better results? You are not alone. Only 26.5% of responding companies in the 2022 Big Data and AI Executive survey reported themselves as having successfully transformed into data-driven organizations. Over 90% of executives saw the greatest barrier against being data-driven is the organization’s culture and employees’ skills.

The set of skills that is crucial for data-driven transformation lies under the umbrella of data literacy, which 82% of managers expect all employees to have, according to another survey by Forrester. Yet, only 40% of employees say they are provided with the data skills they are expected to have.

One of the main ways of cutting through this data literacy gap and initiating its development within an organization is to implement good data visualization practices. To inform, persuade and engage employees and managers at different levels, nothing is better than transforming cold numbers into well-crafted visuals presented in the proper context.

Implementing good data visualization practices is the main goal of the Certified Data Visualization Professional course of The KPI Institute. 

Course overview

This course will improve communication within your company through visual displays. Through practical applications, you will learn how to communicate visually in an effective way and how to increase reporting efficiency, leading to a better understanding of the presented data, and thus, to smarter and quicker strategic decisions.

The course approaches its goal of helping organizations implement optimal data visualization practices through ensuring that participants are able to:

• Identify data visualization fundamentals and best practices
• Apply data reporting principles in business settings
• Generate optimal graphs, data presentations, dashboards and BSCs, using Microsoft Excel, PowerPoint and PowerBI
• Acquire the ability to critique data visualizations based on well-established concepts and assessments

Benefits and importance

By becoming a Certified Data Visualization Professional, you will gain a wide range of benefits that include:

• Receiving relevant guidance for developing visual representations in order to discover, understand and communicate information
• Creating better and more relevant reports by understanding the fundamental concepts in data visualization
• Offering intelligible data sets to decision-making parties through creating excellent graphical representations
• Improving your performance in presenting data and enhance viewer experience
• Gaining access to a wide variety of templates, toolkits and resources developed by The KPI Institute
• Obtaining 40 CPD credits to include in your CPD records for your professional body, institute, regulator or employer

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours:

1. Pre-course stage: This stage ensures a seamless transition into the training program. You will evaluate your current skills, join an interactive online forum, and understand the groundwork for a collaborative learning journey.
2. Core-course stage: Participants can choose between attending live online sessions or engaging in face-to-face interactions. They will engage in experiential learning and a high level of interactivity, complete their Individual Learning Maps, and take the certification exam.
3. After-course stage: You will be a part of thought-provoking forum discussions and explore additional readings. You will be able to create an actionable plan based on your organization’s needs.

Course syllabus

The core course comprises 11 learning modules:

1. Data visualization parameters
2. Data collection and preparation
3. Visual communication channels
4. Visualization structure
5. Visualization format
6. Visualization expression
7. Pivot charts in Excel
8. Data presentations in PowerPoint and Excel
9. Dashboards in Excel and PowerBI
10. Scorecards in Excel
11. Visualization assessment

Flexible learning options

The KPI Institute offers this course in both face-to-face and live training formats, scheduled around the year to accommodate different format and time preferences.

Certification and recognition

Upon completion, participants will receive the following certificates (soft copy):

• Certificate of Attendance: for course sessions participation
• Certificate of Completion: after fulfilling pre-course activities and passing the Certification Exam
• Certified Professional Diploma: upon successfully completing all three stages of the learning experience and once the full payment has been received by the contractor
• CPD Certificate of Attendance: provided once you achieve Professional Status

Don’t you think it’s time for your organization to leverage its data insights for greater impact? Become a Certified Data Visualization Professional. Enroll today and invite your colleagues!

The only constant in life is change. Yet, we are often surprised when change happens. In the realm of business and the workplace, new trends emerge every day. Hence, staying up-to-date is not only necessary today, it is a must! This means learning new concepts and practices that can help advance your knowledge and skills, which is crucial for staying competitive and effective in your work or business.

As we embark on the second half of 2024, now is the perfect time to explore how The KPI Institute (TKI) memberships can accelerate your journey to mastery of any field from the 12 practice domains TKI research programs cover, such as strategy and business planning, performance management, and data analysis

Whether you are a seasoned professional or just starting in your career, TKI memberships offer a gateway to a wealth of resources, insights, and networking opportunities tailored to enhance your expertise and drive organizational success. 

TKI provides four membership tiers, each tailored to meet the needs of different engagement levels and areas of interest with an annual membership fee that accommodates various budgets. Find out which membership package best fits your needs.

The KPI Institute Membership

This membership is TKI’s most basic package and ideal for a trial period, especially if you are new and want to test our services. This includes:

• Full access to all premium content in smartKPIs.com, including online guidance for exploring the TKI knowledge platforms
• Event discount of up to $100 off the early bird rate
• Two KPI dictionaries of your choice
• Two Top KPI reports of your choice
• Two Performance Management toolkits of your choice
• Two webinars of your choice
• Preview to research studies’ executive summaries

For further information, visit The KPI Institute Membership on the TKI Marketplace.

The KPI Institute Insight Membership

This tier includes most of what is in the basic package or TKI membership, but what sets this apart is that you have full access to all available resources in TKI platforms and an event discount for two or more participants’ rates.

• Full access to all premium content in smartKPIs.com, including phone guidance for exploring the TKI knowledge platforms: eight hours of video or phone advisory support from a TKI research analyst and another eight hours of support for a customized secondary research project on demand
• Training courses and conferences discount: $100 off when registered with another companion or more
• Full access to all available KPI dictionaries, Top KPI reports, Performance Management Toolkits, webinars, and Research Library resources

If this suits your preferences, you can read more and purchase the membership through the TKI Marketplace. 

The KPI Institute Insight Plus Membership

Providing exceptional value for your investment, this exclusive membership option includes complimentary access to one of TKI’s global training courses and performance events.

• One full certification course or conference of your choice: Live Online and Recorded Courses
• Full access to all premium content in smartKPIs.com, including online guidance for exploring the TKI knowledge platforms and four hours of support from a TKI research analyst
• Training courses and conferences discount: $100 off when registered with another companion or more
• Full access to all available KPI dictionaries, Top KPI reports, Performance Management Toolkits, webinars, and Research Library resources
• Participation in an exclusive private group accessible solely to members of The KPI Institute
• An electronic membership certificate showcasing dedication to professional excellence through continuous learning

If this matches what you are looking for, visit the TKI Marketplace.

The KPI Institute elearning Membership

This membership is similar to the TKI Insight Plus membership, but what sets it apart is access to six online pre-recorded courses of your choice throughout the year.

• Full access to all premium content in smartKPIs.com, including online guidance for exploring the TKI knowledge platforms  and four hours of support from a TKI research analyst
• Training courses and conferences discount: $100 off when registered with another companion or more
• Full access to all available KPI dictionaries, Top KPI reports, Performance Management Toolkits, webinars, and Research Library resources
• Participation in an exclusive private group accessible solely to members of The KPI Institute
• An electronic membership certificate showcasing dedication to professional excellence through continuous learning

If this aligns with your expectations, visit the TKI Marketplace for further information.

It is never too late to start on your learning journey and take charge of your professional development with TKI! Become a member today and empower yourself with the resources and opportunities to thrive in your career. For further questions or assistance, please reach out via email to sales at [email protected] or support at [email protected] 

The KPI Institute (TKI) marks its 20th anniversary with innovation milestones, market reach growth, and network expansion. Founded in 2004 by its CEO, Dr. Aurel Brudan, TKI has evolved from being a global pioneer, advancing the field of strategy and performance management into a diversified ecosystem leveraging its research expertise, science, and technology for both business and societal progress.

From building the world’s largest database of documented KPIs to launching enterprises dedicated to various business and lifestyle solutions, TKI has set the standard for structuring knowledge and foundational principles to address a broad range of sectoral challenges.

TKI has delivered educational programs to over 29,000 participants across 60 countries. In addition to its 40 partner organizations across the globe, TKI has its own four offices established in Australia (headquarters), Europe, Middle East, and Southeast Asia. TKI’s standards for performance excellence are best captured by the company’s accomplishments in various areas. Some of the highlights are:

Product and service innovation: Driven by a learner-centric philosophy, TKI started offering its courses in three formats from 2020: face-to-face, live-online, and self-paced. This move signifies the company’s commitment to its participants and their ever-changing needs and participants.

Global partnerships: To make world-class education accessible and impactful, TKI sets an industry standard for professional training organizations by offering the first global certification to validate performance and KPI management expertise.

Strong clientele worldwide: TKI’s multidisciplinary expertise has been sought by major brands, government institutions, and organizations worldwide.

Premium educational programs and certifications: The KPI Institute designed the Postgraduate Diploma in Strategy and Performance to develop a new generation of executives armed with strategic mastery and agile leadership skills. TKI has also introduced alternative learning programs, such as microcredentials in various areas of expertise, to respond to the growing need for upskilling. See our latest release on AI for business productivity.

Research and publications: smartKPIs.com, a database featuring over 21,383 documented KPIs, results from an intensive, ongoing research endeavor by TKI. Another critical moment in this aspect is the release of The Government Service Index, which examines foundational elements that contribute to the success of government services and aligns them with globally recognized indicators.

Publishing: Performance Magazine is celebrating its 10th anniversary this year. The number of downloads in 2023 compared to 2022 increased by 40%, and the magazine features interviews with experts from major brands such as Google, Microsoft, SAP, Global Reporting Initiative, and more.

Talent acquisition and growth: TKI has scaled its workforce to over 350 employees from different parts of the world and over 20 nationalities, reflecting its mission to leverage cultural diversity.

Community and Networking Prowess: The KPI Institute has reached a significant milestone, cultivating an online community with over 70,000 followers across social media and more than 50,000 LinkedIn group members, highlighting our emphasis on building strong networking links as a key component to improving knowledge flow. 

As TKI celebrates 20 years since its inception, our vision for the future is focused on exploring new horizons, empowering communities, and striving for excellence to achieve organizational success and contribute to the common good.

At a certain point, all companies will inevitably face challenges in achieving strategic objectives and improving performance. Growing a business— irrespective of scale—is no simple feat.  

If you’re seeking a starting point, this certification could be the perfect first step. 

Course overview

The KPI Institute’s Certified Balanced Scorecard Management System Professional course accredits practitioners for their knowledge in developing a Performance Management System (PMS) using the Balanced Scorecard (BSC) methodology and implementing the framework across the entire organization.

Participants will learn how to implement a Balanced Scorecard Management System and master the strategic planning process while reaching the course’s learning objectives:

• Grasp PMS fundamentals
• Transpose the organizational strategy into a Balanced Scorecard Management System
• Integrate components of Balanced Scorecard Architecture
• Differentiate between objectives, key performance indicators (KPIs), and initiatives

Benefits and importance

In this training program, you will acquire the knowledge and skills to successfully implement a Balanced Scorecard Management System, unleashing the potential to drive business performance. Additionally, you will gain a range of benefits, including:

• Gain a deeper understanding of the value and functionality of the Balanced Scorecard Management System
• Develop and implement a Balanced Scorecard Management Architecture in a standardized manner
• Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System
• Improve strategy communication using the Balanced Scorecard Management System

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours:

1. Pre-course stage: After completing the needs assessment and a brief knowledge quiz, participants will engage with peers through an interactive online forum and peruse relevant documents to deepen their understanding of the core course content.
2. Core-course stage: Participants may select between taking live online training sessions or interacting in person. They will engage in immersive learning and interactive activities, progress through their Individual Learning Maps, then complete the certification assessment.
3. After-course stage: Participants will be immersed in stimulating forum discussions alongside additional readings. Upon completion of their learning journey, participants will be able to create a tailored and actionable plan that addresses the unique needs of their organization.

Course syllabus

The core course comprises 10 learning modules:

• BSC – performance management tool 
• BSC governance and performance leadership 
• Organizational assessment 
• Strategy formulation and integration 
• Setting organizational objectives 
• Working with KPIs  
• Initiative management 
• Aligning the BSC across organizational levels 
• Managing the BSC system 
• Nurturing a performance culture 

Flexible learning options

The course is provided in numerous languages (English, Arabic, Bahasa) and locations to cater to a diverse array of schedules and preferences. 

Certification and recognition

Participants will receive the following certificates (soft copy) upon completion of the program:

• Certificate of Attendance: after participating in the five-day live session course
• Certificate of Completion: after completing the pre-course activities and passing the Certification Exam
• Certified Professional Diploma: awarded upon successful completion of all three stages and full payment
• CPD Certificate of Attendance: provided once you achieve Professional Status

Take a brave step forward and unlock your organization’s full potential! Enroll today and become a Certified Balanced Scorecard Management System Professional!

Today’s dynamic corporate world always seeks value-rich opportunities, the most effective management style, and the best way to achieve exceptional performance. Hence, practical knowledge and expertise in managing and improving organizational results are invaluable assets for sustaining a competitive advantage.

Embracing the power of change and achieving high performance with experts’ guidance is crucial to unlocking the full potential of your business. 

Course overview

The Certified Performance Management Professional course of The KPI Institute equips professionals with the skills needed to improve performance across all organizational levels. The training curriculum focuses on designing processes that foster a performance culture, aligning with the course’s learning objectives:

• Identify key competencies for developing internal performance management capability
• Design the main tools for a performance management architecture
• Utilize performance data for informed decision-making and strategic execution
• Enhance organizational performance reporting process
• Cultivate enablers for result-oriented organizational culture growth

Benefits and importance

While delving into the six pillars of a successful Performance Improvement System, you gain access to numerous benefits, including:

• Build a strong case highlighting the importance of a sound Performance Management System for organizational growth
• Discover the key enablers for creating a performance-oriented culture
• Reflect on organizational practices and identify necessary improvements for a more mature Performance Management System
• Access ready-to-use Performance Scorecard, Performance Dashboard, and Portfolio of Initiatives in Microsoft Excel format
• Free access to assess your organization’s performance improvement system maturity

Course structure and methodology

The Certified Performance Management Professional course encompasses a three-stage educational process with an expected total duration of 40 hours:

1. Pre-course stage: Participants will assess their skills, engage in online discussions, and establish a collaborative learning journey—setting expectations for the training course.
2. Core-course stage: Participants can select the live online or face-to-face sessions— any option facilitates experiential learning and fosters human interaction. In this phase, they will also fill in the Individual Learning Map and take the certification exam. 
3. After-course stage: Here, participants will engage in forum discussions and peruse additional readings. Moreover, they will be able to create an actionable plan for implementing post-training actions and initiatives at this stage.

Course syllabus

The core course comprises 10 learning modules:

1. Introduction to performance management
2. Trends shaping performance management practices
3. Performance management system governance
4. The performance management process
5. Performance management tools
6. Performance enablers
7. Learning and improvement
8. Corporate performance management
9. Departmental performance management
10. Individual performance management 

Flexible learning options

The course is delivered in various languages and locations, catering to diverse schedules and preferences.

Certification and recognition

Participants will obtain the following certificates (soft copy) upon completion:

• Certificate of Attendance: after participating in the five-day on-site training course
• Certificate of Completion: after completing pre-course activities and passing the Certification Exam
• Certified Performance Management Professional Diploma: awarded upon completing all three-course stages and making full payment
• CPD Certificate of Attendance: provided once participants achieve the Certified Professional Status

Don’t stop now, your time has come. Enroll today in The KPI Institute’s Certified Performance Management Professional course and propel your business to the next level!