In today’s expert faculty member spotlight, we’re highlighting our resident education specialist, Raluca Vintilă!

Raluca holds two bachelor’s degrees, one in International Relations and European Studies and the other in Public Administration, and two master’s degrees, the first being the Train the Trainers Professional Master’s, whilst the second is a Research Master’s in Administration and Public Management.

Complementing her educational background is a series of certification and training courses that she has attended over the years:

• Certified Balanced Scorecard Management System Professional, The KPI Institute
• Certified KPI Practitioner, The KPI Institute
• Certified Benchmarking Professional, The KPI Institute
• Certified Performance Improvement Professional, The KPI Institute
• Certified KPI Professional, The KPI Institute
• Trainer Accreditation, National Authority of Qualifications, Romania

Raluca’s passion and drive for education began at an early point in her career, specifically throughout the course of 4 internships: The Green Project (AIESEC Vilnius), Europharm, Instituto Complutense de Ciencia de la Administracion, and Competition Council.

Having been noticed as a young educational prodigy, Raluca was given the opportunity to become a trainer for the Youth Academy NGO in Romania, a position she held for 4 years. Whilst training youth at the Academy, Raluca also took up the position of Business Research Analyst at The KPI Institute.

After a year in research, given her impressive education-related knowledge and expertise, she took up the role of Instructional Design & E-learning Coordinator. During her 3-year long journey as the Head of ID, she designed and delivered learning solutions and more than 12 educational programs related to business performance and performance management.

In addition to this, she coordinated the expansion of educational content by promoting the use of online training courses (she knew about online courses before it was 2020-cool!). Furthermore, Raluca conducted periodic learning needs assessments for key markets, and systematically developed curricula and training materials.

In 2017 and up until the present day, Raluca embarked on a new journey – that of a fully-fledged PM consultant, following her many years delivering certification courses, training sessions, and instructional design meetings.

Ms. Vintilă has been one of TKI’s most versatile faculty members. With over 1,300 hours of training, more than 3,500 clients, and upwards of 400 organizations serviced, Raluca has been an educational powerhouse, undertaking any opportunity that came her way, from workshops and training courses, to business simulations, webinars, and conferences.

As an educator and consultant, she has focused on 4 subjects: KPIs (research, documentation, analysis), Performance Management and Measurement (system design, implementation, monitoring), Audit Management (strategic planning, performance measurement, performance management, performance culture), and Project Management (planning, implementation, follow-up). These have represented the bulk of her training and certification deliveries.

When it comes to her most outstanding projects, Raluca’s portfolio contains the following:

Training

• Certified KPI Professional training courses:
• Valeo (Egypt)
• Hidroeléctrica de Cahora Bassa (Mozambique)
• Elsaco Energy Infrastructure (Romania)
• Royal Court Affairs (Oman)
• Saudi Aramco MSSD (Kingdom of Saudi Arabia)
• Certified KPI Professional and Practitioner training course:
• Department of Transport in Abu Dhabi, United Arab Emirates)
• KPI and Performance Management training courses:
• European Parliament – IT Division (Luxembourg)
• Ministry of Economy and Finance (Cambodia)
• National Passengers Railway Transportation Company (Romania)
• Botswana Communications Regulatory Authority – BOCRA (Botswana)
• Mitsubishi Corporation (Pakistan)
• Central Procurement and Technical Unit, Ministry of Planning (Bangladesh)
• Employee Performance Management training course:
• Malaysian Communications and Multimedia Commission – MCMC (Malaysia)
• Ministry of Economy and Finance (Cambodia)
• Asian Productivity Organization:
• In-country training program for Productivity & Quality Practitioners (Mongolia)
• Multi-country training program on Performance Management for the Public Sector (Philippines)
• KPI Training for Vietnam National Productivity Institute – VNPI (Vietnam)

On-site Consulting

• Performance Management System – Organizational, Divisional, Individual Architecture:
• PetroVietnam Insurance – PVI (Vietnam)
• Performance Management System – Organizational Architecture:
• PetroVietnam Group – PVN (Vietnam)
• Romanian Railway Group (Romania)
• LEMET Furniture Manufacturing (Romania)
• Organizational KPI Selection for Riphah International University (Pakistan)

If you’re interested in joining any of Raluca Vintilă’s courses, feel free to access the following LINK, and browse through our list of certifications. We’re certain you’ll find something that matches your needs!

In today’s expert faculty member spotlight, we’re featuring one of our longest-standing members and facilitators, Teodora Gorski!

Teodora holds two bachelor’s degrees, one in International Business Administration and the other in Law, alongside a Master’s Degree in Project Management and a Diploma in Entrepreneurship and Venture Creation.

Her professional knowledge is further strengthened by the numerous professionalization courses she has attended and certification titles she has earned:

• The ATD Master Trainer Course and the Consulting Skills Certification;
• The Romanian National Authority of Qualifications Trainer Accreditation and the HR Manager Certification;
• The KPI Institute’s C-PI, C-KPI, C-EPM, or C-B courses.

She is currently in the process of obtaining her 9^th certificate, as part of the GRI Sustainability Reporting Process Course, in the Netherlands.

Given her penchant for business administration, it was no coincidence that Teodora’s first professional undertaking was Vice President of AIESEC’s Sibiu branch – an international youth-run NGO, managing the branch’s financial team. Under her tutelage, AIESEC won the National Prize for Best Projects, received 3 funding grants, saw 75% growth, participated in 3 international conferences, and implemented 10 national projects.

That being said, much like juggling 2 bachelor’s degrees at the same time, Teodora decided to manage 2 organizations at the same time. During her time at AIESEC, she also handled the financial management and organizational development of Diamond SA, a fiber optic interconnection solutions company.

In 2013, she took a greater interest in the minutiae of managing performance, performance indicators, and data analysis, which lead her to join The KPI Institute’s team, as an Integrated Technology and Business Analyst. During her first year on-board, she documented and researched over 150 KPIs.

At the start of 2014, she took on a new role, as an Organizational Development Specialist, which solidified her HR-related acumen. By the time we reached October that year, Teodora became the Managing Director for the MENA region – which she is her current position, as a culmination of her efforts, prowess, and expertise.

As an educator, she has delivered over 120 courses and workshops in the United Arab Emirates, Oman, Bahrain, Saudi Arabia, Qatar, Malaysia, Vietnam, Indonesia, the USA, Romania, Germany, and Slovakia, training over 1,500 attendees.

Given Mrs. Gorski’s eclectic professional background, it comes as no surprise that her courses revolved around a wide array of topics, from organizational performance management, employee performance management, and employee appraisal, to KPIs, the BSC, and strategy and leadership.

Up to this point, Teodora has provided advisory services and facilitated training sessions to the following clients:

• The United Arab Emirates: Abu Dhabi Retirement Pensions Fund, Dubai Electricity, and Water Authority, Dubai Ambulance, Dubai Municipality, Balmer Lawrie, Boehringer Ingelheim, Emirates Nuclear Energy Corporation, Al Falah Holding, Lloyd Register
• The Kingdom of Saudi Arabia: King Fahad Specialist Hospital, Advanced Electronics Company, Takamol, Al Moosa Specialist Hospital, Al Kifah Holding, Tamweel Al Oula, HubTech, Al Quwa, Port State Control Authority, Saudi Information Technology Company, SATORP (Saudi Aramco Total Refining and Petrochemical)
• Bahrain: Ministry of Education
• Oman: Oman LNG
• Qatar: Abdudllah Abdulghani & Bros
• Brunei: Brunei Investment Authority
• Malaysia: MCMC (Malaysian Communications and Multimedia Commission

As one of our most senior and experienced facilitators, Mrs. Gorski is in charge of delivering a broad selection of courses, as follows:

• Employee Performance Management Training Course
• Certified KPI Professional
• Certified KPI Practitioner
• Certified Performance Improvement Professional
• KPI Essentials
• KPI Performance Architecture
• Certified Employee Performance Management Professional
• Certified Performance Management Professional
• KPI Masterclass
• Certified Balanced Scorecard Management System Professional
• Applied Key Performance Indicators Training

If you’re interested in joining any of Teodora Gorski’s courses, feel free to access the following LINK, and browse through our list of certifications. We’re certain you’ll find something that matches your needs!

Companies only stay competitive if they can refresh themselves somehow. Whether that means making a new strategy, creating a new product, developing new services, or hiring new blood, something has to breathe in fresh air.

For us at The KPI Institute, we went with the final option – we decided it was time to expand our team of facilitators, both internally and externally, ensuring we can handle the demand for online learning that surged last year. This article is the first of many to come, in which we give you a glimpse of our roster so that you know who our faculty members are when you join any of our courses.

Ahmed Alzahrani – EMBA, Assoc. CIPD, MPM, HRPM, CBP-HRM, CBP-TOT, PMP, C-EPMP, SHRM-SCP, C-KPI Practitioner

In today’s article, we’ll be spotlighting a member of our external faculty of collaborators.

A systems engineer bachelor (King Fahad University) and a business administration master (King Abdulaziz University), Ahmed began his specialization in HR management by undergoing the Chartered Institute of Personnel and Development’s (CIPD) course, earning him the title of HR Practitioner.

However, his experience with management and KPIs began long before that, with his first professional forays, as a Quality Engineer Trainer at Siemens Ltd. and a Recruitment Manager at Saudi Binladin Group, where he amassed 11 years of experience in this role.

Once he began his studies, he became an HR Operations Manager, having held that position for 3 years, until he finished his master’s degree, which enabled him to advance as a Talent Acquisition Director in the same company, which is also his current position.

After picking up the mantle of Talent Acquisition Director, Ahmed’s foray into the world of HR unfolded in front of him, as over the course of 4 years, he attended over 60 HR-related courses.

Some of his most notable ones would be the following: Human Resources Project Manager – AAPM 2016, Master Project Manager – AAPM 2016, TOT – International Business Training Association (IBTA), HRM – International Business Training Association (IBTA), HR Practitioner – CIPD 2017, Certified KPI Professional – KPI Institute 2020, PMP – PMI 2020.

Having mastered his professional passion, it was only natural that Ahmed turned to teaching others the ways of his trade. As a result, he began facilitating courses and seminars on HR or employee performance-related topics. He has so far delivered over 30 courses with several providers, both on-site and online. Here are some of the most significant events he has either delivered or participated in:

• KPIs in HR – King Abdulaziz University (Trainer)
• HR Management – Princess Nora University (Trainer)
• Advanced Skills in HR – Princess Nora University (Trainer)
• KPIs in HR – Ministry of Health (Trainer)
• Career Path and Succession Planning – Ministry of Health (Trainer)
• Training Needs Analysis – Ministry of Health (Trainer)
• HR Management – King Abdulaziz University (Trainer)
• Job Analysis and Job Description – Ministry of Health (Trainer)
• Work Consciously (Seminar) – King Fahd University of Petroleum & Minerals (Speaker).
• Tips for Successful Employment (Seminar) – Effat University (Speaker).
• Work Consciously (Seminar) – Princess Nora University (Speaker).

For The KPI Institute, Ahmed Alzahrani will be one of the faculty members facilitating our C-KPI Professional course that is held in Arabic.

When he is not being a miracle worker in HR, our proficient talent acquisition director is also a writer in his free time, being an active contributor to the Maaal electronic newspaper.

If you want to see Ahmed in practice AND learn more about KPIs & how they interact with your organization’s strategy, goals, as well as how to get buy-in from your employees, sign up for any of our C-KPI Arabic-held courses and get ready for a one-of-a-kind learning experience!

Last year’s unfortunate turn of events certainly distanced us from one another, however, it did not manage to divide and conquer. Organizations around the globe managed to improvise, adapt, and overcome, turning a new page in their book.

Some channeled their energy into the online environment, either creating e-shops or simply delivering their services through the Internet. Others invested in delivery services and partnerships, ensuring their products reach consumers anywhere they may be.

For us, at The KPI Institute, this meant completely rehauling the way we deliver courses. We focused on building new foundations, new processes, new tasks, goals, and objectives. The end result was a roaring success, as even with the outside world being battered, people in the safety of their abode joined our courses left, right, and center.

In 2020, we registered some of the highest numbers attendance-wise, a fact for which we are grateful to our amazing participants and partners, who continued to focus on their professional development with even more poise and focus.

We’re back in (on-site) business!

However, there’s still something missing. We miss that genuine human connection you get with someone when you can work on a project face to face. There’s nothing like the feeling of joy you get when you’re together with a group of people who share your values, passion, drive, and interests. Therefore, in 2021, we’re relaunching our face-to-face, on-site certification courses, in Malaysia only, for the moment.

This decision came as a result of Malaysia experiencing less duress under the COVID-19 pandemic and relaxing its regulatory measures, allowing for greater engagement and interaction between individuals.

That being said, it goes without saying that we’ll take all the precautionary measures we have to for each course we organize, in order to ensure our participants are kept in utmost safety. When you join a TKI course, you have nothing to worry for, as we will take care of all aspects that pertain to personal safety and health.

So, without further ado, here’s the list of certification courses you will be able to sign up for:

• Certified KPI Professional and Practitioner (CPD eligible)
• Certified Strategy and Business Planning Professional (CPD eligible)
• Certified Balanced Scorecard Management System Professional
• Certified OKR Professional (CPD eligible)
• Certified Performance Management Professional (CPD eligible)
• Certified Employee Performance Management Professional (CPD eligible)
• Certified Innovation Performance Professional
• Certified Agile Strategy Execution Professional
• Certified Data Analysis Professional (CPD eligible)
• Certified Data Visualization Professional (CPD eligible)
• Certified Benchmarking Professional (CPD eligible)
• Certified Supplier Performance Professional
• Certified Performance Audit Professional (CPD eligible)

All of these Malaysia-based courses are 100% HRDF-deductible! Furthermore, by completing many of our courses, you will be able to earn 40 CPD credits, for your CPD record, per course!

Our face to face, on-site courses were always vibrant and full of energy. The level of emotion, passion, and dedication that people exhibited was wonderful. We’re hyped for this relaunch, and we hope you’ll be as well, bringing the same degree of enthusiasm and spirit that we know and love to see from every single one of you!

2020 was a wild ride. It was probably, barring 2008, the most rollercoaster year in the recent 20 years. Most organizations had to completely overhaul and rethink their strategies, operations, corporate culture, management style, logistics, and the way they interact with employees and customers alike. In recent history, this has been one of the most uniquely-challenging years for businesses and institutions.

Even for us, at The KPI Institute, 2020 proved to be quite an interesting experience, as we revamped our entire course offer, from the face-to-face format, to the live online format. However, this turned out to be a roaring success, given that we’ve had to organize additional sessions upon the already-planned ones, as participants kept coming in droves. This December alone we’ve scheduled over 4 extra sessions, on top of the 4 we already had planned!

Taking performance to a new level

In addition to all of this, we have added three new courses to our list of certifications – the Certified Agile Strategy Execution Professional, the Certified Strategy Development & Execution Professional, and the Certified Governance and Compliance Audit Professional.

CERTIFIED AGILE STRATEGY EXECUTION PROFESSIONAL

The Certified Agile Strategy Execution Professional course reflects on the best methodologies to leverage the benefits of deploying an integrated strategy and performance management framework within organizational settings.

CERTIFIED STRATEGY DEVELOPMENT & EXECUTION PROFESSIONAL

During this three-day course, participants will learn all there is about the strategic planning cycle, from development to execution, monitoring, and review, to building a strategic mind-frame.

CERTIFIED GOVERNANCE AND COMPLIANCE AUDIT PROFESSIONAL

This course is a great opportunity to access the best practices in the field of Governance & Compliance, and to gain the necessary knowledge & skills to diagnose and audit the maturity of such a system. Moreover, our course enables you to find the best solutions for your company to evolve beyond its current state and reach a higher maturity level.

We believe these new certifications are an exciting excursion into the world of auditing, governance, strategy crafting, and agile execution. While they are aimed primarily at advanced knowledge users, those who may not be the most proficient on these topics can still find valuable information, as we’ll look to facilitate an in-depth coverage of these subjects.

Therefore, even if you are not at peak knowledge performance, we’ll help you through these certification journeys, so that you’ll always feel a true sense of accomplishment upon graduating from one of our courses!

The full 2021 training calendar course offer

For those interested to see our full offer of learning experiences, here’s a brief rundown, as well as the calendar for the upcoming year:

CERTIFIED KPI PROFESSIONAL AND PRACTITIONER

This certification program is meant to improve your practical skills in working with KPIs and developing instruments like scorecards & dashboards. Participants will acquire a sound understanding of measuring KPIs, starting from the moment they are selected, until results are collected in performance reports.

Learn more about our C-KPIPP course here.

CERTIFIED OKR PROFESSIONAL

This five-day certification course teaches participants how to set and work with OKRs, and offers them the opportunity to get certified on their ability to deploy and use OKRs in accordance with The KPI Institute’s standards, developed through extensive research and practical knowledge in the field of Performance Management and Objective Setting.

Learn more about our C-OKR course here.

CERTIFIED STRATEGY AND BUSINESS PLANNING PROFESSIONAL

This certification course will help improve your business’s planning process and long-term organizational performance, through the use of strategic planning tools that will ultimately lead to smarter and quicker strategic decisions.

Learn more about our C-SBP course here.

CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL

This certification course offers insights and best practices for improving the overall level of performance in different scenarios, from data analysis and reporting, decision-making, and initiative management, to building a comprehensive performance culture.

Learn more about our C-PM course here.

CERTIFIED EMPLOYEE PERFORMANCE MANAGEMENT PROFESSIONAL

Attendees will gain exposure to best practices and key concepts, learning how to establish and use objective criteria for performance evaluations, from the implementation, to the improvement and maintenance of the company’s employee performance management system.

Learn more about our C-EPM course here.

CERTIFIED BALANCED SCORECARD MANAGEMENT SYSTEM PROFESSIONAL

This certification course focuses on delivering all the information needed to fully comprehend the value & benefits of the Balanced Scorecard, as well as developing the necessary skills for its successful implementation in any company.

Learn more about our C-BSC course here.

CERTIFIED DATA ANALYSIS PROFESSIONAL

Attendants will understand through practical learning how to effectively collect, analyze and interpret data, by enabling managers & analysts to draw insights, from both quantitative and qualitative data, based on historical statistics and trend analysis.

Learn more about our C-DA course here.

CERTIFIED DATA VISUALIZATION PROFESSIONAL

This certification course represents an exclusive framework that provides insights on effective visual communication. This is done through a rigorous approach to creating visual representations of vast amounts of information, by way of using several standardization techniques and tailored data visualization tools.

Learn more about our C-DV course here.

CERTIFIED BENCHMARKING PROFESSIONAL

Benchmarking’s methodological uniqueness lies in the identification & analysis of the processes that lead to a superior company performance level, offering the opportunity to compare an organization’s performance against industry competitors.

Learn more about our C-B course here.

CERTIFIED SUPPLIER PERFORMANCE PROFESSIONAL

This certification course will develop participants’ skills in managing supplier performance and developing a strategic approach to procurement, by enabling the identification of performance gaps and implementing action agreements with suppliers.

Learn more about our C-SP course here.

CERTIFIED CUSTOMER SERVICE PERFORMANCE PROFESSIONAL

During this certification course, participants will not only understand the importance of and implementation phases for the Customer Service Excellence Standards, but they will be given the necessary tools to implement them internally and measure their impact externally.

Learn more about our C-CSP course here.

CERTIFIED PERFORMANCE SYSTEMS AUDIT PROFESSIONAL AND PRACTITIONER

This educational certification program presents a rigorous approach to diagnosing & auditing the maturity of a company’s performance architecture for 5 capabilities: strategic planning, performance measurement, performance management, performance culture, and employee performance management.

Learn more about our C-PA course here.

CERTIFIED INNOVATION PERFORMANCE PROFESSIONAL

This certification course provides an interactive practice-based learning environment, focused on best practices for developing and maintaining an innovation-oriented organizational culture, within organizations.

Learn more about our C-I course here.

2020 is slowly, but surely, coming to a close. We are already halfway through November, with December creeping up on us. We can almost hear a distant, faint Mariah Carey, singing ”All I want for Christmas is You”.

We have had an extraordinary year, completely revamping our certifications and moving them into the online environment. What followed was simply astounding.

Our attendance numbers went through the roof. We began delivering around 6-10 courses a week, instead of our regular 3-4, and participants flooded our events, which was direct feedback that our mission was a success.

Whilst there are still a few weeks left in 2020 – 5 to be specific, we will continue to deliver the same level of quality content in all of our certifications, so if you have not had the chance to sign up for any of the courses, we highly recommend you give them a look-see HERE.

Up until the 14^th of December, we’ll still be going strong with numerous events, focusing on a wide variety of topics, from KPIs, OKRs, performance management, and supplier performance, to strategy and business planning, innovation performance, data analysis, and employee performance management.

Keep a lookout on our social media channels – Facebook, LinkedIn, and Twitter, to always be updated on which courses are next, and how can you sign up for them, in the remaining 5 weeks.

Whilst 2020 has been a challenging year, we know we can finish strong, and look forward to a much brighter and better 2021.

Innovative thinking has always been the hallmark of great minds. The saying “think outside the box” may have become overused in recent years, but there is still quite a bit of truth to it, as nowadays we see some of the biggest players on the globe – from Amazon, Alphabet, and Microsoft, to Samsung, Tesla, and Apple, step up their innovation game day in ‘n’ day out.

We, at The KPI Institute, have recognized that not everyone manages to experience that Eureka! moment as easily as others. Therefore, this year, in order to give a helping hand to those organizations or professionals in need, we’ve put together a brand new course, which has already become quite popular – the Certified Innovation Performance Professional.

Innovation Performance offers the opportunity to enhance an organization’s performance through creativity, idea management, and a complex innovation framework.

What are the benefits of enrolling in this course?

• Develop and maintain an innovation-oriented organizational culture, by applying innovation best practices;
• Improve internal processes and initiatives by managing the organizational innovation capability;
• Receiving guidance and international innovation expertise on developing and implementing a successful innovation plan;
• Gain strong competitive insights from innovation specialists’ experience and best practices examples that suit your organization’s needs;
• Access professional recognition of innovation performance knowledge and capabilities, by obtaining the certification granted by The KPI Institute.

What will you learn, as part of this certification?

• Understand the fundamentals of innovation performance measurement;
• Associate innovation objectives with the organizational strategy;
• Learn how to design an organizational innovation framework;
• Select the relevant KPIs and establish a monitoring process of your innovation performance;
• Integrate innovation to other existing organizational systems;
• Address initiatives to support innovation culture development.

As successful businesses constantly focus on innovative thinking, innovation performance comes as one of the best approaches in achieving highly qualitative procedures and in generating superior ideas, within the organization.

Enroll today and don’t miss out on the opportunity to forge a new path forward, by building and embedding a culture of innovation in your company!

Find out more details about the Certified Innovation Performance Professional course HERE.

Starting with the middle of April, we completely revamped our courses and certifications, moving all of them into the online environment. This change brought just as many challenges, as it did opportunities.

On the one hand, we had to rethink our course delivery, how we interacted with attendees, what format was the best to ensure each learning experience matches the same level of information as our former, face-to-face courses.

On the other hand, our course output increased in volume, as we were able to dish out many more editions than we previously did, since organizing an online learning experience is more time- and resource-effective than a face-to-face one.

As of right now, all of our certifications can be completed in the Live Online format, and we even managed to develop new ones, such as the Certified Innovation Professional course.

So, how does The KPI Institute look in numbers? Well, since we first began delivering Live Online courses, 6 months ago, we have managed to:

• Organize 65 editions, which is roughly equivalent to almost 11 certification sessions per month
• Enlist a little under 1,000 participants (950, to be more specific)

Our most sought-after course is, as most people would guess, the Certified KPI Professional, with 18 editions.

Moreover, we have hosted 10 courses in Arabic and 2 in French. In addition to this, one interesting little tidbit is the fact that at the start of our Live Online experience, when most people worked from home, the average attendee tuned in for our morning courses. Ever since restrictions and regulations have eased around the globe in the past months, and many more people have begun working from their offices again, we’ve seen a shift in attendance, whereby most of our sessions now occur in the afternoon.

This comes as a big step up in performance for us, given that in the past years, we usually managed to only organize around 5-6 editions per month, due to the logistics of hosting face-to-face events. Now, unchained from the burden of logistics, we are now able to better service all those in need of knowledge and information.

As 2020 is slowly coming to a close, we’re not stopping the hype train whatsoever. This is just the beginning for us. With learning sessions happening both in the morning, afternoon, and new courses in the making, The KPI Institute is ready to take 2021 by storm. Be sure to follow our social media – Facebook, LinkedIn, Twitter, and soon-to-be Instagram, for more updates on our certification courses and other services.

The KPI Institute is pleased to announce that starting with August 2020, our certification courses have received official accreditation recognition from the CPD Standards Office.  

Having been granted the CDP’s mark of acknowledgment further showcases The KPI Institute’s commitment to sharing the highest level of best practice business education to all those looking for answers to today’s challenges.

For more than 16 years, The KPI Institute has been providing highly qualitative training courses, meant to equip participants with relevant skills in order to ensure their continuous development, so as to better perform in their business environments. Our training courses are developed according to the ATD standards (developed by the Association for Talent Development, the world’s largest Talent Development Association) and now, they are also CPD accredited.

Our course delegates will be provided with a CPD Certificate of Attendance for inclusion in their CPD records, for their professional body, institute, regulator, or employer. Participants must acquire a number of 40 CPD credits/hours, in order to successfully finalize the accreditation process.

We have accredited so far 10 of our training courses, as seen below, and we are in the process of accrediting the entire training portfolio so that participants can obtain CPD credits regardless of the course they choose to enroll, and thus continue their lifelong learning:

• Certified Strategy and Business Planning Professional
• Certified KPI Professional
• Certified KPI Practitioner
• Certified OKR Professional
• Certified Performance Management Professional
• Certified Employee Performance Management Professional
• Certified Performance Management System Audit Professional
• Certified Data Analysis Professional
• Certified Data Visualization Professional
• Certified Benchmarking Professional

Now that we have achieved this status, as an accredited CPD Provider, we will double down on our hard work, in order to maintain, and exceed, the excellent standard we have already set.

Performance Management is a multi-faceted field of research & practice, which features several layers of complexity that relate to employee management, KPI management, data analysis, data gathering, and much more.

At The KPI Institute, we’ve developed a short accreditation course, the Certified Performance Management (PM) Live Online Course, which takes you through 6 core pillars that must become a part of your PM system, if you wish to maximize performance improvement.

What will you learn?

• Understand the Performance Management System architecture;
• How to rigorously conduct the data analysis process;
• Get insights on best practices in reporting KPIs;
• Practice performance review meetings;
• Gain practical experience in recalibrating the Performance Management System;
• How to build a performance culture;
• Practice performance improvement in 12 different scenarios.

What’s in it for you? – Benefits

• Manage performance at all levels, by identifying and addressing specific challenges;
• Develop and maintain a functional Performance Improvement System;
• Enhance the decision-making process, by using relevant data;
• Nurture a performance culture.

Presenter profile

Andrea Minelli

Management Consultant

The KPI Institute

Andrea is a Certified KPI Professional, Certified KPI Practitioner and Certified Benchmarking Professional, and has delivered over 400 training and advisory workshop hours last year.

As a consultant, Andrea has gathered experience in guiding professionals, operating in different industries and sectors, in their journey of implementing Performance Management Systems, using solutions such as the Balanced Scorecard to aid them in the process.

Some of Andrea’s most significant consultancy projects are as follows: Performance Management System Implementations at the Corporate, Departmental, Function and Individual Level, and the implementation of Agile Employee Performance Appraisals.

In terms of training, some of the significant projects are the in-house training program for Qatar Foundation, The Certified KPI Professional training for Poivre Corporate Services (Mauritius), and the open-course training sessions in Algeria, Philippines, Serbia, Malaysia, Bangladesh and Cambodia among others.