2020 was a wild ride. It was probably, barring 2008, the most rollercoaster year in the recent 20 years. Most organizations had to completely overhaul and rethink their strategies, operations, corporate culture, management style, logistics, and the way they interact with employees and customers alike. In recent history, this has been one of the most uniquely-challenging years for businesses and institutions.

Even for us, at The KPI Institute, 2020 proved to be quite an interesting experience, as we revamped our entire course offer, from the face-to-face format, to the live online format. However, this turned out to be a roaring success, given that we’ve had to organize additional sessions upon the already-planned ones, as participants kept coming in droves. This December alone we’ve scheduled over 4 extra sessions, on top of the 4 we already had planned!

Taking performance to a new level

In addition to all of this, we have added three new courses to our list of certifications – the Certified Agile Strategy Execution Professional, the Certified Strategy Development & Execution Professional, and the Certified Governance and Compliance Audit Professional.

CERTIFIED AGILE STRATEGY EXECUTION PROFESSIONAL

The Certified Agile Strategy Execution Professional course reflects on the best methodologies to leverage the benefits of deploying an integrated strategy and performance management framework within organizational settings.

CERTIFIED STRATEGY DEVELOPMENT & EXECUTION PROFESSIONAL

During this three-day course, participants will learn all there is about the strategic planning cycle, from development to execution, monitoring, and review, to building a strategic mind-frame.

CERTIFIED GOVERNANCE AND COMPLIANCE AUDIT PROFESSIONAL

This course is a great opportunity to access the best practices in the field of Governance & Compliance, and to gain the necessary knowledge & skills to diagnose and audit the maturity of such a system. Moreover, our course enables you to find the best solutions for your company to evolve beyond its current state and reach a higher maturity level.

We believe these new certifications are an exciting excursion into the world of auditing, governance, strategy crafting, and agile execution. While they are aimed primarily at advanced knowledge users, those who may not be the most proficient on these topics can still find valuable information, as we’ll look to facilitate an in-depth coverage of these subjects.

Therefore, even if you are not at peak knowledge performance, we’ll help you through these certification journeys, so that you’ll always feel a true sense of accomplishment upon graduating from one of our courses!

The full 2021 training calendar course offer

For those interested to see our full offer of learning experiences, here’s a brief rundown, as well as the calendar for the upcoming year:

CERTIFIED KPI PROFESSIONAL AND PRACTITIONER

This certification program is meant to improve your practical skills in working with KPIs and developing instruments like scorecards & dashboards. Participants will acquire a sound understanding of measuring KPIs, starting from the moment they are selected, until results are collected in performance reports.

Learn more about our C-KPIPP course here.

CERTIFIED OKR PROFESSIONAL

This five-day certification course teaches participants how to set and work with OKRs, and offers them the opportunity to get certified on their ability to deploy and use OKRs in accordance with The KPI Institute’s standards, developed through extensive research and practical knowledge in the field of Performance Management and Objective Setting.

Learn more about our C-OKR course here.

CERTIFIED STRATEGY AND BUSINESS PLANNING PROFESSIONAL

This certification course will help improve your business’s planning process and long-term organizational performance, through the use of strategic planning tools that will ultimately lead to smarter and quicker strategic decisions.

Learn more about our C-SBP course here.

CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL

This certification course offers insights and best practices for improving the overall level of performance in different scenarios, from data analysis and reporting, decision-making, and initiative management, to building a comprehensive performance culture.

Learn more about our C-PM course here.

CERTIFIED EMPLOYEE PERFORMANCE MANAGEMENT PROFESSIONAL

Attendees will gain exposure to best practices and key concepts, learning how to establish and use objective criteria for performance evaluations, from the implementation, to the improvement and maintenance of the company’s employee performance management system.

Learn more about our C-EPM course here.

CERTIFIED BALANCED SCORECARD MANAGEMENT SYSTEM PROFESSIONAL

This certification course focuses on delivering all the information needed to fully comprehend the value & benefits of the Balanced Scorecard, as well as developing the necessary skills for its successful implementation in any company.

Learn more about our C-BSC course here.

CERTIFIED DATA ANALYSIS PROFESSIONAL

Attendants will understand through practical learning how to effectively collect, analyze and interpret data, by enabling managers & analysts to draw insights, from both quantitative and qualitative data, based on historical statistics and trend analysis.

Learn more about our C-DA course here.

CERTIFIED DATA VISUALIZATION PROFESSIONAL

This certification course represents an exclusive framework that provides insights on effective visual communication. This is done through a rigorous approach to creating visual representations of vast amounts of information, by way of using several standardization techniques and tailored data visualization tools.

Learn more about our C-DV course here.

CERTIFIED BENCHMARKING PROFESSIONAL

Benchmarking’s methodological uniqueness lies in the identification & analysis of the processes that lead to a superior company performance level, offering the opportunity to compare an organization’s performance against industry competitors.

Learn more about our C-B course here.

CERTIFIED SUPPLIER PERFORMANCE PROFESSIONAL

This certification course will develop participants’ skills in managing supplier performance and developing a strategic approach to procurement, by enabling the identification of performance gaps and implementing action agreements with suppliers.

Learn more about our C-SP course here.

CERTIFIED CUSTOMER SERVICE PERFORMANCE PROFESSIONAL

During this certification course, participants will not only understand the importance of and implementation phases for the Customer Service Excellence Standards, but they will be given the necessary tools to implement them internally and measure their impact externally.

Learn more about our C-CSP course here.

CERTIFIED PERFORMANCE SYSTEMS AUDIT PROFESSIONAL AND PRACTITIONER

This educational certification program presents a rigorous approach to diagnosing & auditing the maturity of a company’s performance architecture for 5 capabilities: strategic planning, performance measurement, performance management, performance culture, and employee performance management.

Learn more about our C-PA course here.

CERTIFIED INNOVATION PERFORMANCE PROFESSIONAL

This certification course provides an interactive practice-based learning environment, focused on best practices for developing and maintaining an innovation-oriented organizational culture, within organizations.

Learn more about our C-I course here.

2020 is slowly, but surely, coming to a close. We are already halfway through November, with December creeping up on us. We can almost hear a distant, faint Mariah Carey, singing ”All I want for Christmas is You”.

We have had an extraordinary year, completely revamping our certifications and moving them into the online environment. What followed was simply astounding.

Our attendance numbers went through the roof. We began delivering around 6-10 courses a week, instead of our regular 3-4, and participants flooded our events, which was direct feedback that our mission was a success.

Whilst there are still a few weeks left in 2020 – 5 to be specific, we will continue to deliver the same level of quality content in all of our certifications, so if you have not had the chance to sign up for any of the courses, we highly recommend you give them a look-see HERE.

Up until the 14^th of December, we’ll still be going strong with numerous events, focusing on a wide variety of topics, from KPIs, OKRs, performance management, and supplier performance, to strategy and business planning, innovation performance, data analysis, and employee performance management.

Keep a lookout on our social media channels – Facebook, LinkedIn, and Twitter, to always be updated on which courses are next, and how can you sign up for them, in the remaining 5 weeks.

Whilst 2020 has been a challenging year, we know we can finish strong, and look forward to a much brighter and better 2021.

Innovative thinking has always been the hallmark of great minds. The saying “think outside the box” may have become overused in recent years, but there is still quite a bit of truth to it, as nowadays we see some of the biggest players on the globe – from Amazon, Alphabet, and Microsoft, to Samsung, Tesla, and Apple, step up their innovation game day in ‘n’ day out.

We, at The KPI Institute, have recognized that not everyone manages to experience that Eureka! moment as easily as others. Therefore, this year, in order to give a helping hand to those organizations or professionals in need, we’ve put together a brand new course, which has already become quite popular – the Certified Innovation Performance Professional.

Innovation Performance offers the opportunity to enhance an organization’s performance through creativity, idea management, and a complex innovation framework.

What are the benefits of enrolling in this course?

• Develop and maintain an innovation-oriented organizational culture, by applying innovation best practices;
• Improve internal processes and initiatives by managing the organizational innovation capability;
• Receiving guidance and international innovation expertise on developing and implementing a successful innovation plan;
• Gain strong competitive insights from innovation specialists’ experience and best practices examples that suit your organization’s needs;
• Access professional recognition of innovation performance knowledge and capabilities, by obtaining the certification granted by The KPI Institute.

What will you learn, as part of this certification?

• Understand the fundamentals of innovation performance measurement;
• Associate innovation objectives with the organizational strategy;
• Learn how to design an organizational innovation framework;
• Select the relevant KPIs and establish a monitoring process of your innovation performance;
• Integrate innovation to other existing organizational systems;
• Address initiatives to support innovation culture development.

As successful businesses constantly focus on innovative thinking, innovation performance comes as one of the best approaches in achieving highly qualitative procedures and in generating superior ideas, within the organization.

Enroll today and don’t miss out on the opportunity to forge a new path forward, by building and embedding a culture of innovation in your company!

Find out more details about the Certified Innovation Performance Professional course HERE.

Starting with the middle of April, we completely revamped our courses and certifications, moving all of them into the online environment. This change brought just as many challenges, as it did opportunities.

On the one hand, we had to rethink our course delivery, how we interacted with attendees, what format was the best to ensure each learning experience matches the same level of information as our former, face-to-face courses.

On the other hand, our course output increased in volume, as we were able to dish out many more editions than we previously did, since organizing an online learning experience is more time- and resource-effective than a face-to-face one.

As of right now, all of our certifications can be completed in the Live Online format, and we even managed to develop new ones, such as the Certified Innovation Professional course.

So, how does The KPI Institute look in numbers? Well, since we first began delivering Live Online courses, 6 months ago, we have managed to:

• Organize 65 editions, which is roughly equivalent to almost 11 certification sessions per month
• Enlist a little under 1,000 participants (950, to be more specific)

Our most sought-after course is, as most people would guess, the Certified KPI Professional, with 18 editions.

Moreover, we have hosted 10 courses in Arabic and 2 in French. In addition to this, one interesting little tidbit is the fact that at the start of our Live Online experience, when most people worked from home, the average attendee tuned in for our morning courses. Ever since restrictions and regulations have eased around the globe in the past months, and many more people have begun working from their offices again, we’ve seen a shift in attendance, whereby most of our sessions now occur in the afternoon.

This comes as a big step up in performance for us, given that in the past years, we usually managed to only organize around 5-6 editions per month, due to the logistics of hosting face-to-face events. Now, unchained from the burden of logistics, we are now able to better service all those in need of knowledge and information.

As 2020 is slowly coming to a close, we’re not stopping the hype train whatsoever. This is just the beginning for us. With learning sessions happening both in the morning, afternoon, and new courses in the making, The KPI Institute is ready to take 2021 by storm. Be sure to follow our social media – Facebook, LinkedIn, Twitter, and soon-to-be Instagram, for more updates on our certification courses and other services.

The KPI Institute is pleased to announce that starting with August 2020, our certification courses have received official accreditation recognition from the CPD Standards Office.  

Having been granted the CDP’s mark of acknowledgment further showcases The KPI Institute’s commitment to sharing the highest level of best practice business education to all those looking for answers to today’s challenges.

For more than 16 years, The KPI Institute has been providing highly qualitative training courses, meant to equip participants with relevant skills in order to ensure their continuous development, so as to better perform in their business environments. Our training courses are developed according to the ATD standards (developed by the Association for Talent Development, the world’s largest Talent Development Association) and now, they are also CPD accredited.

Our course delegates will be provided with a CPD Certificate of Attendance for inclusion in their CPD records, for their professional body, institute, regulator, or employer. Participants must acquire a number of 40 CPD credits/hours, in order to successfully finalize the accreditation process.

We have accredited so far 10 of our training courses, as seen below, and we are in the process of accrediting the entire training portfolio so that participants can obtain CPD credits regardless of the course they choose to enroll, and thus continue their lifelong learning:

• Certified Strategy and Business Planning Professional
• Certified KPI Professional
• Certified KPI Practitioner
• Certified OKR Professional
• Certified Performance Management Professional
• Certified Employee Performance Management Professional
• Certified Performance Management System Audit Professional
• Certified Data Analysis Professional
• Certified Data Visualization Professional
• Certified Benchmarking Professional

Now that we have achieved this status, as an accredited CPD Provider, we will double down on our hard work, in order to maintain, and exceed, the excellent standard we have already set.

Performance Management is a multi-faceted field of research & practice, which features several layers of complexity that relate to employee management, KPI management, data analysis, data gathering, and much more.

At The KPI Institute, we’ve developed a short accreditation course, the Certified Performance Management (PM) Live Online Course, which takes you through 6 core pillars that must become a part of your PM system, if you wish to maximize performance improvement.

What will you learn?

• Understand the Performance Management System architecture;
• How to rigorously conduct the data analysis process;
• Get insights on best practices in reporting KPIs;
• Practice performance review meetings;
• Gain practical experience in recalibrating the Performance Management System;
• How to build a performance culture;
• Practice performance improvement in 12 different scenarios.

What’s in it for you? – Benefits

• Manage performance at all levels, by identifying and addressing specific challenges;
• Develop and maintain a functional Performance Improvement System;
• Enhance the decision-making process, by using relevant data;
• Nurture a performance culture.

Presenter profile

Andrea Minelli

Management Consultant

The KPI Institute

Andrea is a Certified KPI Professional, Certified KPI Practitioner and Certified Benchmarking Professional, and has delivered over 400 training and advisory workshop hours last year.

As a consultant, Andrea has gathered experience in guiding professionals, operating in different industries and sectors, in their journey of implementing Performance Management Systems, using solutions such as the Balanced Scorecard to aid them in the process.

Some of Andrea’s most significant consultancy projects are as follows: Performance Management System Implementations at the Corporate, Departmental, Function and Individual Level, and the implementation of Agile Employee Performance Appraisals.

In terms of training, some of the significant projects are the in-house training program for Qatar Foundation, The Certified KPI Professional training for Poivre Corporate Services (Mauritius), and the open-course training sessions in Algeria, Philippines, Serbia, Malaysia, Bangladesh and Cambodia among others.

Employee management represents a core element of a sustainable, proficient, and efficient performance management system. All aspects, starting with onboarding, continuing with measuring results & obtaining buy-in, and ending with a fair severance package, require implementing a first-class EPM system.

That’s where we come into play, with our Certified Employee Performance Management System (EPM) Live Online Course, hosted between the 10^th – 14^th of August, 2020, at 18:00 GST Time and 09:00-13:00 CST (US).

What will you learn?

• How to unravel performance management (PM) framework’s fundamentals
• How to trace your employee’s accomplishments, per each performance management cycle
• How to employ the right tools to gauge your employees’ results objectively
• How to deliver a well-planned employee appraisal session
• How to develop a Performance Management System business case

What’s in it for you? – Benefits

• Foster fundamental competencies, which will help you design, implement, monitor and evaluate your performance management cycle successfully
• Revamp how you approach visibility & transparency
• Clarify expectations and accountability related to performance
• Access some of the latest and most relevant PM tools, which will help you implement all of the knowledge gained during the course
• Pinpoint core corporate competency and skill gaps, in order to engender sustainable growth

Presenter profile

Teodora Gorski
Managing Director MENA
The KPI Institute

Teodora Gorski is the Managing Director MENA at The KPI Institute, as well as a Project Management specialist with experience in Research, Organizational Development, and Human Resources. As a Managing Director, Teodora leads organizational development initiatives, to support and enhance the organization’s strategic plan, and manages the development & growth of The KPI Institute’s MENA branch.

Some of Teodora`s most significant projects include designing and implementing various corporate expansion projects, as well as implementing performance management systems & business development strategies for the Middle East.

She also has experience in working with organizational design, in relation to managing structural change and developing organizational capabilities. Teodora has also been involved in determining companies’ needs for human capital development and building a company’s stock of HR, to support organizational strategies.

As countries and economies are recuperating from the unfortunate turn of events related to COVID-19, organizations have begun restarting their former modus operandi. For educational institutions like The KPI Institute, this entails bringing back face to face (F2F) courses.

Whilst live online courses bring numerous advantages and have become one of our most popular methods of acquiring an internationally-recognized certification, we do miss the genuine human connection that stems from seeing one another live, in person.

As a result, starting with August, our live, face to face courses will experience a resurgence, in Malaysia.

However, with great burden comes great responsibility. In order to shoulder the efforts of the Malaysian government, healthcare system and all of its citizens, there are certain rules of conduct that must be respected, if you wish to join one of our F2F courses:

• There are no restrictions regarding the total number of participants, however, each table will only feature 3 participants
• All participants will be seated at least 1m apart from each other
• Table rows will be spaced at least 2.5m apart
• The KPI Institute will prepare temperature scans, contact tracing, masks, hand sanitizer, and other required consumables
• The maximum number of trainees allowed in a face to face training session is as detailed in the Allowable Cost Matrix (ACM), depending on the size of the training space and social distancing rules: max no. of participants = training space (in m2)/4
• Meals, including refreshments, must be pre-packed and eaten at the participant’s individual seating, in the training facility
• All the participants need to follow the Standard Operating Procedure

If you are interested in experiencing the live, F2F version of our popular online courses, consider going over our list of upcoming learning experiences and join whichever TKI certification opportunity you believe best fits your needs. Get in touch with any of our consultants for more information!

Online learning has been around for quite some time, however, 2020 has made it a mainstay of the educational industry. People need information & knowledge, and with the advent of greater and more advanced technology, companies flocked to the online environment in order to meet this demand.

We, at The KPI Institute, have been delivering a series of online courses, for many years now. Nevertheless, when we saw the disruption caused by this year’s unfortunate events, we knew we had to step up our game and embrace the newfound reality of online learning. As we stepped deeper and deeper into this world, we found a great number of people, ready to join us in this journey.

As a result, we have increased our live online course offer fourfold and began localizing several of them in Arabic, French or Spanish, with a few other languages to follow.

However, even though we’ve noticed a substantial increase in interest for our courses in general, one of them stands taller than the rest – the Certified Key Performance Indicator Professional (C-KPI) course.

If you’re someone that in any way has to deal with KPIs or performance measurement indicators, as some people call them, and you’re uncertain how to go about managing this process, we’d be delighted to help you out. Our C-KPI course is designed to help you understand KPI measurement challenges and provide the most appropriate ways of addressing them.

Did you know?

The KPI management process includes actions such as: selecting KPIs, documenting them in a standardized template, optimizing their activation and data gathering process, embedding them into scorecards & dashboards, crafting a KPI implementation plan, creating a value driver concept map and KPI reports.

That’s not even all of it, but we can go further in-depth during the course!

As companies look to attain a more structured approach to managing their processes and performance, KPIs offer that opportunity, provided they are managed properly.

Are KPIs really booming?

Short answer – yes. Long answer? Well, we’d rather show you. Here’s our C-KPI calendar for the next upcoming weeks:

Even though we’ve got quite a busy schedule ahead of us, our doors will always be open to anyone who wants to join. Education is knowledge and knowledge is power, but not the sorcery kind of power. What we endow our attendees with is the magical ability to bring improvement into existence, by virtue of skill, focus, the power of will (and information, sprinkled all over).

Managing a business is not an easy feat. We understand this, which is why we’ve made it our mission to help those who want to see their organization succeed against any challenges, whether internal or external.

If there’s any doubt in your mind about the utility of a process, the reasoning behind a decision, or the fairness of a choice, join us, so that we may provide an answer to your queries.

Don’t forget – improvement is just one step in front of us; why not tread forward?

Excellence is a product of knowledge that has been molded and adapted as each situation saw fit. We at The KPI Institute pride ourselves on delivering excellence with each of our courses.

Since our transition into the online environment, we have seen growing interest in our Arabic-delivered courses. We used to only feature one of our courses in Arabic, namely the Certified KPI Professional course, but now we have decided to increase the roster of certification opportunities available in Arabic.

As a result, all of the following live online courses now feature a standalone version, in Arabic:

• Certified Strategy and Business Planning Professional
• Certified Balanced Scorecard Management System Professional
• Certified Performance Management Professional
• Certified Data Analysis Professional
• Certified Data Visualization Professional
• Certified KPI Professional

You can become a certified Performance Management practitioner, from the comfort of your home. Excellence and improvement know no boundaries, no restraints and no barriers.

In the pursuit of greatness, we have to overcome all of the challenges laid before us. We have decided to meet our attendees half-way and provide a customized, tailored learning experience, which answers their needs to a tee. Meet attractive and sexy yerevan escort girls who can make your stay in the city unforgettably perfect.

If you are located in the Arab world, and wish to add your name to the ranks of all those holding a worldwide recognized certification from The KPI Institute, consider joining any of our live online courses. Excellence is just a click away!