Teamwork is indispensable in the workplace as it enhances workflow efficiency, drives creativity and innovation, and boosts employee productivity. Working as part of a team while executing ideas and delivering results has always been at the core of the Publishing Team, which was named The KPI Institute’s (TKI) first Team of the Quarter awardee for 2023.

The TKI People Awards series features the employees and teams recognized by TKI for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

The Publishing Team is responsible for content planning, strategy, creation, management, and publishing for TKI News and Performance Magazine, both online and in print, as well as their supplementary monthly newsletters. They work in close collaboration with stakeholders and subject matter experts to identify trending topics, industry insights, and emerging themes, producing relevant and engaging articles, interviews, case studies, and analyses. 

Additionally, the team provides support to other entities in the TKI ecosystem by editing various documents and ensuring that they adhere to editorial standards, such as research reports, whitepapers, course syllabi, and marketing materials. 

To gain deeper insights into how they work together to help uphold the company’s reputation as a reliable source of information and thought leadership in strategy and performance management, here is an interview with the three members of the Publishing Team.

 

 

 

Len Cristobal 

Chief Editor

 

TKI: What was the biggest accomplishment of your team this quarter?

Len: The team was able to conduct a writer training program while streamlining our operations, revamping our magazine, and preparing our first issue all at the same time. This is in addition to consistently producing content for other platforms.

TKI: What do you like most about your team?

Len: We have established systems and guidelines for most aspects of our work. But what I appreciate about our team is that even when we find ourselves realizing we do not have a protocol for a certain task yet, we are still able to accomplish things because we communicate and are always willing to help and support each other.

TKI: Describe one of the challenges you were able to overcome this quarter. How were you able to overcome it as a team?

Len: There are times when we have to juggle various tasks but by keeping the lines of communication open and being as proactive as possible, we are able to effectively work together, set priorities, and accomplish tasks on time.

 

 

 

 

Paolo Orduña

Senior Editor

 

TKI: What was the biggest accomplishment of your team this quarter?

Paolo: We successfully launched a training program to improve the written communication skills of our writers and researchers.

TKI: What do you like most about your team?

Paolo: I love our team’s collaborative culture.

TKI: Describe one of the challenges you were able to overcome this quarter. How were you able to overcome it as a team?

Paolo: The writer training program was quite challenging because of the short timeline. But we managed to work through it by spreading the workload.

 

 

 

 

Kimberly Tilar

Publisher and Editor Specialist

 

TKI: What was the biggest accomplishment of your team this quarter?

Kim: It would be the Writer Training Program. This program was conducted in March for 9 days and aimed to hone the participants’ fundamental, intermediate, and advanced writing skills to improve their output in every project that involves writing, such as creating a report, research, online and print content creation, and designing a course guide. We were able to pull it off, given the short period to prepare and while in the middle of other projects.

TKI: What do you like most about your team?

Kim: What I like the most about our team is the excellent communication. It fosters collaboration, builds strong relationships, and helps us overcome challenges, leading to collective growth and success. Moreover, my two seniors welcome my suggestions, opinions and ideas, as much as I learn significantly from them. This dynamic exchange creates a collaborative environment, yielding remarkable results. 

TKI: Describe one of the challenges you were able to overcome this quarter. How were you able to overcome it as a team?

Kim: Experiencing imposter syndrome has made me sometimes question my abilities, feeling inadequate in my work. However, with the support and encouragement of my team, I am gradually gaining confidence and overcoming these doubts. Moreover, slot thailand I appreciate the generosity of Len and Paolo in offering compliments, feedback, and constructive criticism, which has been immensely helpful.

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Join the growing team of TKI! Check out the following professionals that TKI is looking for that might match your interests and areas of expertise:

• Business Development/Sales Managers
• Edutech Business Analyst
• Product Manager
• Marketing Manager & Head of Marketing
• Community Manager
• Graphic Designer

Should you be interested, submit your CV to [email protected]

Achieving success in any organization is not only about individual achievements but also the collective effort of a team. The concept of teamwork has become increasingly important in today’s business environment as it allows individuals to collaborate towards a shared goal, leveraging their unique strengths and perspectives.

The KPI Institute (TKI)  has recently announced the Partnerships Department as the Team of the Quarter awardee for the fourth quarter of 2022.

The TKI People Awards series features the employees and teams recognized by The KPI Institute for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

 

Cosmin Chrindris, the Head of Partnerships, shared that despite the market conditions shifting and several markets remaining unsettled due to the aftermath of the pandemic, the partnership team successfully adapted and redirected their energy toward their most effective strategies. As a result, they were able to surpass their goals.

Today, we will explore the story of this remarkable team and their secrets to success. We will delve into the factors that led to their accomplishments, the challenges they faced, and how they overcame them.

 

 

 

 

Carmen Boboc

Partnership Manager

 

1. What was the biggest accomplishment of your team this quarter?

One of the most significant accomplishments in quarter four was the Performance Management Masterclass for Human Resources Departments. This course was successfully delivered in Mauritius in partnership with Soft Skills Consultants.

The Performance Management Masterclass approaches performance management as a practice that enables alignment of the HR department with corporate strategy. It provides a framework, tools, and techniques for the HR department to effectively measure performance and optimize internal processes.

The course includes highly interactive and applicative sessions in which participants learn how to manage and improve results within any HR department. As part of this process, participants identify improvement initiatives and build the HR initiatives portfolio while aligning HR projects with departmental objectives.

2. What do you like most about your team?

What l like the most about our team is even though we continue to live in uncertain times, we always manage to find solutions to overcome them, develop new markets for our services, and maintain long-term business relationships with our partners. I admire our perseverance and determination.

3. Describe one of the challenges you were able to overcome this quarter. How were you able to overcome it as a team?

One of the challenges we faced was understanding our partners’ current market needs and challenges and developing new solutions. However, we overcome these challenges by working together to identify the root cause, brainstorm possible solutions, and then decide on the best course of action. We always support each other and provide assistance when needed.

 

 

 

Annisa Alifindira 

Research Analyst

 

1. What was the biggest accomplishment of your team this quarter?

I believe that achieving the team’s financial target for the quarter is the biggest accomplishment of our team. 

2. What do you like most about your team?

Since I work with Cosmin more often, I appreciate that he does not micromanage and never hesitates to show appreciation, not just to me but also to other divisions. He is quick to find solutions and alternatives. Also, I found Carmen and Doina to be willing to help me in times of need

3. Describe one of the challenges you were able to overcome this quarter. How were you able to overcome it as a team?

I am responsible for the administrative and research tasks of the team, so I ensure that all tasks are completed on time and coordinate regularly with other departments, such as Educational Program.

 

 

 

Doina Popovici

Partnership Manager

 

1. What was the biggest accomplishment of your team this quarter?

The biggest accomplishment of our team this quarter was exceeding our financial targets and successfully securing new projects through our local partners.

2. What do you like most about your team?

What I like most about our team is how we share experiences, exchange impressions regarding different markets or regions, and discuss our approaches to addressing potential challenges.

3. Describe one of the challenges you were able to overcome this quarter. How were you able to overcome it as a team?

I believe that through open communication, we can solve any issues. Our team encourages initiative and innovation, and we are always open to discussing ways to improve our internal processes

***

The Partnership team accomplished several noteworthy feats in 2022, such as providing a Performance Management Masterclass for the Human Resources Department, introducing the first customized and internally-delivered Certified Agile Strategy Execution Professional program, and advocating for the creation of a dedicated course focused on the Certified OKR Professional Methodology. According to Cosmin, while developing new courses does not fall within the department’s primary responsibilities, the Partnership team is proactive in identifying opportunities for growth in existing services and creating new courses to address untapped market potential.

Join the global partnership network of TKI and experience the unique advantage of marketing and the delivery of universal benchmarks for Key Performance Indicators (KPIs) selection, documentation, and reporting. To learn more about TKI’s Global Partnership, visit https://partnership.kpiinstitute.org/

The KPI Institute (TKI) has announced the Employee of the Month (EOM) awardees for the second quarter of 2022.

The TKI People Awards series features the employees and teams recognized by The KPI Institute for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

In an interview, the recipients of the Employee of the Month award in April, May, and June shared their thoughts about the recognition, as well as their favorite accomplishments working at TKI. Learn how they conquer challenges at work, and be inspired as they break down three main lessons they have learned so far as professionals.

Employee of the Month: April 

 

 

Natasya Susilyo

Administrative Assistant,

ILMS Division

 

1. What does receiving the Employee of the Month award mean to you?

Natasya: I am very pleased to hear that everyone perceived my work helpful. I always try to tap my back and tell myself to give out my best in every task and project I do. I feel very encouraged by this recognition, and the EOM awards motivate me to improve myself. I hope I continue to prove myself worthy of this recognition.

2. What is your favorite accomplishment so far at TKI?

Natasya: My favorite accomplishment is when everyone feels that I am helpful, and I get to fulfill the needs of our team. During my first two months at TKI, I received great feedback and recognition from the team for improving efficiently and creating a clear workflow for our new project, as well as establishing good communication for the guests. Most importantly, I learn new things when I work and collaborate with our research team. I find out what they need and already have and connect them with project goals. Another one is that I get to connect with global teams, experts, and authors and improve my way of thinking. For me, that’s a great accomplishment while working at TKI.

3. When you are faced with a challenge at work, how do you find a solution?

Natasya: I usually take a moment for at least 5 to 10 minutes to see the bigger picture of a challenge. Then, I take some notes and create a little framework and to-do list on how it should be processed.

4. What would be the three main career lessons that you have learned thus far?

Natasya: The main career lessons are to give your best in everything you do, look at the bigger picture, and take your time when facing challenges. Moreover, always ask your superiors for their thoughts on your performance to get you motivated and feedback that might help you improve!

 

 

Andra Rotar

Junior Management Consultant,

Research Division

 

1. What does receiving the Employee of the Month award mean to you?

Andra: It [EOM award] was a great encouragement as I received it quite early in my collaboration with TKI.

2. What is your favorite accomplishment so far at TKI?

Andra: My favorite accomplishment in TKI is being part of the team developing a Top 25 KPI report. It is the first project in which I was involved from the beginning until the last review. I believe the final result turned out nice in a way that is informative and helpful for the stakeholders of the targeted industry.

3. When you are faced with a challenge at work, how do you find a solution?

Andra: I try to stay positive and assess my ability to respond to challenges. I do my best to find a suitable solution, which I try to discuss with a more experienced colleague and get their feedback and perspective.

4. What would be the three main career lessons that you have learned thus far?

Andra: Three main career lessons I learned: (1) find a job that gives you meaning and enjoyment, (2) develop fruitful relations with your colleagues, and (3) together you will have greater achievements and you’ll have more fun. There are always new things to learn from everyone around you, from the new colleague that started last month to the Chief Executive Officer (CEO) with decades of experience. You have to be open-minded and always pay attention.

 

 

Alexandru Seliscan

Senior Graphic Designer

Biodigy Division

 

1. What does receiving the Employee of the Month award mean to you?

Alexandru: Receiving this recognition means a welcomed acknowledgment for the work I was doing here.

2. What is your favorite accomplishment so far at TKI?

Alexandru: The pinnacle of any graphic designer’s work is creating a brand book. I can add this to my accomplishments with designing the systems brand book, but I also really enjoyed working on the Performance Magazine, the 20th and 22nd issues, where I had more creative freedom.

3. When you are faced with a challenge at work, how do you find a solution?

Alexandru: I discuss this [challenge at work] with my team and try to find the best solution to the given problem.

4. What would be the three main career lessons that you have learned thus far?

Alexandru: The main career lessons I have learned so far are:

• Keep up  the positive thinking. Think out of the box to find new solutions to any problem.
• To be a good leader means to listen to and understand the people you are working with if you want to have constant good results.

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Employee of the Month: May

 

 

Mihai Malene

Account Manager,

Biodigy Division

 

1. What does receiving the Employee of the Month award mean to you?

Mihai: It is an honor. I enjoy working with the team, and I believe everyone is an employee of the month.

2. What is your favorite accomplishment so far at TKI?

Mihai: Becoming part of the team!

3. When you are faced with a challenge at work, how do you find a solution?

Mihai: I propose a solution and ask my more experienced colleagues.

4. What would be the three main career lessons that you have learned thus far?

Mihai: Ask, and then double-check; never assume! Teamwork is highly important. Knowledge is good, but the experience is better.

 

 

April Nombrefia

Head of Instructional Design,

ILMS Division

 

1. What does receiving the Employee of the Month award mean to you?

Apri: I think this means that I was able to help my fellow instructional designers (ID) and colleagues with what they needed help with at work and that I exceeded expectations beyond my job description. I was not expecting it, to be honest. 

2. What is your favorite accomplishment so far at TKI?

April: So far, my favorite accomplishment at TKI is establishing a productive yet friendly working dynamic, not only with my ID team, but also with the cross-functional teams at ILMS and across TKI. 

I believe that anyone can be a task manager, but establishing and being able to maintain a good working relationship with colleagues from different teams and entities in the TKI ecosystem is something I feel happy about, and it is worth celebrating. 

3. When you are faced with a challenge at work, how do you find a solution?

April: I usually try a triage of approaches: root-cause analysis, research, and “scenario-based trial and error.” Root-cause analysis is crucial. No matter how small the challenge is, identifying the problem or the source of the challenge is very important in finding the exact solution. Misdiagnosis can result in bigger issues. 

Research is another of my first go-to solutions in problem-solving as information is always a good source. Research may not always provide solutions but it can give meaningful directions that can point me to the exact answer I am looking for. 

I would also say “scenario-based trial and error.” I try to think of how my ideas would affect specific scenarios of the challenge and then work from there. 

4. What would be the three main career lessons that you have learned thus far?

April: I would say the effectiveness of communication, clarity of instructions or directions, and empathy. While it is not my first time working with multicultural teams, it is a different story when everything is remote, not to mention the difference in time zones. However, working with my team members and other colleagues made me realize I still have a lot to learn in these three aspects, so I’m very thankful to them for these lessons!

 

 

Cristina Craciun

Business Research Analysis,

Research Division

 

1. What does receiving the Employee of the Month award mean to you?

Cristina: The employee of the Month is an excellent acknowledgment of the energy and focus of the employee, motivating for further achievements. It was a huge surprise to receive the award and a true honor. Thus, I want to thank my colleagues for their support and recognition. I am truly grateful!

2. What is your favorite accomplishment so far at TKI?

Cristina: I can not talk of just a favorite one. I take small accomplishments and celebrate each of them. The practice of acknowledging even small achievements is my recipe for enjoying work and life. So far, it has been a great motivation.

3. When you are faced with a challenge at work, how do you find a solution?

Cristina: Most of the time, challenges can become opportunities. But from my experience, that can only be done by switching perspectives. In my life and even at work, when I face a challenge or a problem, I step out of my box and look at the bigger picture. Almost all the time, this helicopter view gives me new perspectives and helps me keep my plans up-to-date. Whenever this does not work, I seek help from my colleagues as their fresh views can open new paths.

4. What would be the three main career lessons that you have learned thus far?

Cristina: First, never stop learning. Second, have courage. Lastly, appreciate yourself and your coworkers.

 

 

Irene Rahardiani

Senior Educational Programs Specialist,

Educational Programs Division

 

1. What does receiving the Employee of the Month award mean to you?

Irene: I feel honored and greatly appreciate receiving this acknowledgment and recognition of my work. However, I would not be at this point without the endless support of my team. So, through this opportunity, I would like to convey my sincere gratitude to Roxana Barb, Cezarina Ciochina, Khairunnisa Prayati, and Rim Marmar. Thank you so much, team! You are the best!

2. What is your favorite accomplishment so far at TKI?

Irene: My favorite accomplishment at TKI is receiving this award and positive feedback from our course participants for my assistance during their learning experience with TKI.

3. When you are faced with a challenge at work, how do you find a solution?

Irene: First, I tried to find a solution by myself through little research. When I am in a situation where I hit a dead end, I always ask my mentors, Roxana or Czarina, and seek advice.

4. What would be the three main career lessons that you have learned thus far?

Irene: Good communication. A work environment with good communication makes us achieve the best result. It includes appreciation for every little help of our colleagues. 

Be brave. There are many new things I learned from TKI, and as always, the big encouragement from Roxana makes me courageous to give it a try. 

Great teamwork. According to George Shinn, “there is no such thing as a self-made man. You will reach your goals only with the help of others.” 

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Employee of the Month: June

 

 

Aida Manea

Business Research Analyst,

Research Division

 

1. What does receiving the Employee of the Month award mean to you?

Aida: This is the first time I receive the EOM award. For me, it is an acknowledgment of the fact that I am doing something good around here. This nomination encourages team connection and fuels my ambition to shape a better version of myself at work.

2. What is your favorite accomplishment so far at TKI?

Aida: The fact that I got the chance to hold meetings by myself with two of our audit clients. Moreover, I was recently assigned as the project manager for an Employee Performance Management Audit project.

3. When you are faced with a challenge at work, how do you find a solution?

Aida: I always take time to get used to the situation and become comfortable with it. I tend to look over past projects to see if there is something that could help me. For me, previous experiences serve, most of the time, as aids. With each project I am involved in, I feel more confident handling issues. I always stick with some information or working method.

4. What would be the three main career lessons that you have learned thus far?

Aida: So far, the three main career lessons I learned are: get a job you enjoy, always strive to become better, and be a team player.

 

 

Alina Zeres

Logistics Specialist,

Support Division

 

1. What does receiving the Employee of the Month award mean to you?

Alina: This second EOM award I got represents a sign of appreciation that motivates me and makes me believe that my work brings value to everything I do.

2. What is your favorite accomplishment so far at TKI?

Alina: My favorite accomplishment is seeing my colleagues happy with the support I offer in their project development.

3. When you are faced with a challenge at work, how do you find a solution?

Alina: Logistics is a sector that brings challenges often but having more than 10 years of experience in logistics and business travel planning, I can always find the best solution. 

4. What would be the three main career lessons that you have learned thus far?

Alina: First, bring value to everything you do. Second, keep learning. Lastly, set objectives.

 

 

Abdallah Diab

Research Analyst for Personal Productivity, 

ILMS Division

 

1. What does receiving the Employee of the Month award mean to you?

Abdallah: To me, receiving the EOM award means appreciation of the hard work and effort I put into my work. It means acknowledgment from my colleagues, and I am truly humbled and grateful for this consideration. 

2. What is your favorite accomplishment so far at TKI?

Abdallah: My favorite accomplishment is learning a lot about the proper utilization of the project management tool— Asana and successfully creating projects that helped the team and our goals be organized, including the management in tracking teamwork progress by making everything simplified, structured, and accessible. 

3. When you are faced with a challenge at work, how do you find a solution?

Abdallah: Whenever I face a challenge, I seek help from my research colleagues or our Head of Research. Everyone is very kind and helpful. Our team culture truly deserves to be treasured because aside from receiving help is always available, it is promoted through fostering an environment where double-checking things and asking questions is constantly encouraged. 

4. What would be the three main career lessons that you have learned thus far?

Abdallah: The first career lesson I have learned extensively is how to conduct proper research. I can feel that my research skills have tremendously improved over these months of working here, and in the future, if I wish to pursue a Ph.D., the prospect of doing so seems a lot more doable and practical than before. 

Second, I have gained some insights into how project management takes place and the dynamics of how a start-up works, and what sort of teams are required to bring the final product into materialization. 

Lastly, I learned about the vitality of proper teamwork, communication and provision of feedback for one’s work, and the importance of taking in multiple opinions on a matter before reaching the finish line. 

***

Be part of The KPI Institute’s growing team! TKI is looking for the following professionals:

• Governance and Compliance Audit Consultant
• Internal Consultant (BD/Product Management)
• Marketing Manager
• Edutech Business Analyst
• Junior and Senior Researcher
• Backend Developer
• Graphic Designer

Visit TKI’s official LinkedIn profile, or connect with Nadiyah Afifah Niigata Ramadhani (Recruitment Specialist) through LinkedIn for more information.

The KPI Institute has announced the Employee of the Month awardees for the first quarter of 2022.

The TKI People Awards series features the employees and teams recognized by The KPI Institute for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

Get to know the seven recipients of the Employee of the Month award in January, February, and March. Find out what they think about the recognition and the best career lessons they have learned so far.

Employee of the Month: January 2022

 

Name: Carmen Sardean

Position: Accounting Specialist

Division: Support Division

 

What does receiving the Employee of the Month award mean to you?

Carmen: It is a pleasant surprise and a great boost in motivation. I am grateful for the appreciation of my colleagues.

What’s your favorite accomplishment so far at TKI?

Carmen: After years of working on my own, at TKI I am learning teamwork.

When you’re faced with a challenge at work, how do you find a solution?

Carmen: Usually, I need time to detach myself and make space for new perspectives and approaches. Discussing with others helps a lot in bringing clarity and finding better ways.

What would be the three main career lessons that you have learned thus far?

Carmen: Small improvements made with consistency lead to meaningful increases over time. I need to continuously upgrade my skills to keep up with the dynamic work environment. Also, it is so important to take care of my inner state and well-being because it affects a lot of my performance at work.

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Name: Syadza Andini

Position: Research Program Coordinator, Senior Research Analyst for Center for Relationships Science

Division: ILMS

 

What does receiving the Employee of the Month award mean to you?

Syadza: The ephemeral nature of a startup distinguishes it from others. It helps employees accept, manage, and overcome problems.  Therefore, receiving this title gave me a sense of achievement for what I did for the organization, and the team was not left unnoticed.

What’s your favorite accomplishment so far at TKI?

Syadza: Being recognized as an employee of the month and getting promoted to Research Program Coordinator are my favorite accomplishments so far at TKI.

When you’re faced with a challenge at work, how do you find a solution?

Syadza: I work with people of different ages, backgrounds, and cultures. When I am faced with a challenge at work, I seek advice from my team, and they have been great. I love working with my team in ILMS.

What would be the three main career lessons that you have learned thus far?

Syadza: First main career lesson that I have learned is to appreciate even the smallest achievement or progress. Second, developing relationships is an important part of doing business. Every big idea deserves a team to make it happen. Lastly, it is great to be busy, productive, and successful. But you need to be healthy to keep up with the pace.

Employee of the Month: February 2022

 

Name: Nadiyah Afifah

Position: Recruitment Specialist

Division: Support Division

 

What does receiving the Employee of the Month award mean to you?

Nadiyah: It is a great appreciation from this company and my colleagues, an affirmation to grow, and a confirmation of the impacts I tried to create with my work. I have tried my best to contribute to the productivity of this company, and it is nice that my contribution is acknowledged. This recognition gives me a new spirit to be more productive, innovative, and not merely focused on the assigned tasks because I believe everyone can bring a new color to this company.

What’s your favorite accomplishment so far at TKI?

Nadiyah: I managed to execute the project of online onboarding for the new hires. We usually spend 1.5 hours presenting to our new joiners, but now, we have applied this procedure to our internal LMS system. It is a great introduction to the newbies about what we are working on. Every new hire can now access their onboarding course in Lerero. Also, recruiters can allocate their time to more productive work because they only need 20 minutes of discussion with new joiners. 

This project is far from perfect, but it has been helping us a lot as recruiters. Hopefully, the new hire adjusts their induction speed based on their learning abilities. It was exciting to work with different stakeholders to make this project happen. 

When you’re faced with a challenge at work, how do you find a solution?

Nadiyah: I believe that proactivity matters a lot. I always try to connect with everyone and discuss with them every time I have something I did not know or when I am facing a challenge. My colleagues have been supportive, and I am also trying to do the same. I found honesty works as well. Acknowledging we might make mistakes will help us to grow to be better. 

What would be the three main career lessons that you have learned thus far?

Nadiyah: Proactivity and curiosity matter. Whatever the challenges are, we can always research things. Also, there are always people we can discuss our challenges with. But we need to have the willingness to do those. For me, work is more than just earning. It is also the fulfillment of my potential. Connecting with people helps me understand better which aspects I should improve and what new things are surrounding me, especially in a diverse environment like The KPI Institute. Growth always starts with our proactivity and curiosity. 

Set the right mindset. When things get difficult, the right way of seeing them will help us get a different perspective, seeing the opportunity as a chance to learn something new instead of focusing on how hard things are. The right mindset will also help us not feel ashamed of our mistakes but look at them as a better chance to improve.

Putting myself in other people’s shoes is important. As a person involved in HR, it is crucial to develop empathy. Showing more compassion to candidates or colleagues will bring positive impacts and results. Empathy allows us to build social connections and respond appropriately to other people’s needs. 

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Name: Deofelyn Cristobal

Position: Head of Publishing

Division: TKI Research

 

What do you want to do when you are not working? What are your hobbies, passions, or involvement in your community?

Len: A huge factor that fuels my pursuit of work-life balance is that what I am passionate about in my personal life is not too far from what I do at TKI – which focuses on developing and publishing content for research reports and magazines. I usually unwind by reading books, writing poems, and watching movies. I still consider these activities as learning opportunities – just less structured and more relaxed. They help me slow down and at the same time replenish my well of creativity, which is required at work every day.

What do you appreciate most about working at The KPI Institute?

Len: While the company is known for the certifications it offers to professionals and organizations worldwide, I am grateful for the opportunities that TKI provides to its own people in terms of expanding their skills and knowledge. Personally, I appreciate the fact that there is always something new to do. There are opportunities to explore ideas, gain new skills, discover and utilize new systems, and collaborate with people from different backgrounds.

What are you looking forward to in terms of your new projects, collaborations, and role here at TKI?

Len: I am excited about trying out new forms of media in terms of delivering our content. I would also like to widen the distribution of our output so more people can benefit from the research that we do. 

******

 

Name: Kathina Aninditya

Position: Research Analyst

Division: ILMS

 

What does receiving the Employee of the Month award mean to you?

Kathina: It is like a reward for me. It was a great feeling to receive the Employee of the Month, and I am very thankful to my team for their acknowledgment. I believe that it’s not only me, but every one of us deserves this title since we all work together.

What’s your favorite accomplishment so far at TKI?

Kathina: My favorite accomplishment so far at TKI is developing the framework of Personal Resilience.

When you’re faced with a challenge at work, how do you find a solution?

Kathina: When I am faced with problems, I try to find the solutions first by searching for information that could help. However, if I still can not solve them, I turn to my colleagues in the research team and discuss my challenges with them. If needed, I ask for more insights from others such as from ID and marketing team. After that, I will organize all the opinions and analyze them until I find a satisfying solution. Sometimes, I even take a break from the issues and face them again with a more objective “head.” It will allow me to use a new approach in solving the problems.

What would be the three main career lessons that you have learned thus far?

Kathina: The first career lesson I have learned was about the importance of communication. Communication is about conveying information through exchanged thoughts, ideas and feelings. However, since communication involves more than one person, multiple interpretations of a message can happen if there is no clarity during the communication process. Effective and assertive communication is needed for a team to have the same understanding and work collaboratively towards the same goal.

The second lesson is still related to the first one. Even if information is being relayed correctly, it is possible that people forget and get lost in the middle of doing the project. This is where follow-ups with each other and writing things in notes are important. It will help us get back on the right track together.

The third lesson would be about caring for others. We all work together, face similar issues, and are in the same working environment, so we experience more or less the same thing. It is very probable that we are feeling the same thing. Even when it’s not the case, only we understand the circumstances better than outsiders. Therefore, caring for and being cared for by team members play a vital role in a workplace. 

The role of taking care and being cared for would be related to our well-being, productivity, resilience, happiness, and our private life as a person, a partner, a family member, or a parent. So, we will not only succeed in promoting life management to the public but also in our own lives.

Employee of the Month: March 2022

 

 

Name: Daniela Vuta

Position: Business Research Analyst

Division: TKI Research

 

What does receiving the Employee of the Month award mean to you?

Daniela: I am very honored and grateful for being part of a great team, and this nomination confirms, once again, how important it is to have both the support and the recognition of your team leader and colleagues.

What’s your favorite accomplishment so far at TKI?

Daniela: Daniela: Being part of the project team who developed the “State of Strategy Management Practice Report – 2021” is my favorite accomplishment so far. As a Senior Business Research Analyst, I had the pleasure to coordinate this primary international research study conducted by The KPI Institute from November to December 2021.

When you’re faced with a challenge at work, how do you find a solution?

When a challenge arises, I always try to figure out the real size of the problem because what I see as challenging might have a simple solution. Therefore, I dive deep into the problem, address the situation from different perspectives, brainstorm solutions, and look for feedback. When I feel overwhelmed, I always seek assistance from my team or my manager, who are always there to support me.

What would be the three main career lessons that you have learned thus far?

Daniela: Three main career lessons I have learned: be supportive, encourage, and provide meaningful feedback; ask for feedback and be open-minded in receiving criticism; and there is always something to improve or to learn. 

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The last awardee in the month of March is Adiela Misan, an Account Specialist from the Finance Department, Support Division. Though she was not able to participate in the interview, she wants to extend her sincere gratitude to her colleagues for recognizing her hard work.

“I appreciate this recognition. Knowing that my work is acknowledged and appreciated by my colleagues gave me a pleasant feeling. I thank them for the understanding and support shown whenever I needed it,” said Adiela.

 

This piece was first published in the latest edition of Performance Magazine. Andrea Minelli is the head of Professional Services SEA and a trainer and Performance Management Consultant at The KPI Institute. Andrea shared his views on the question “What Are the Success Factors of a Corporate Performance Management Implementation Process?”

A performance management system (PMS) implementation is not an easy feat regardless of the maturity of their implementation SOPs and the capability of those individuals guiding the implementation exercise. The success rate of a PMS implementation is highly dependent on the degree of buy-in of the members of the organization regardless of whether the member is involved in the implementation per se of the framework or if they will be appraised using the mentioned system. 

Such buy-in or organizational support towards the framework can be secured via continuous and transparent knowledge-sharing sessions. We explain to all members the motivation of the implementation and the desired outcomes. We train all allocated members in raising their knowledge and awareness towards the technicality of the framework (the specificity of these training should be customized as per the audience). 

For instance, the implementation team, which is generally members of the departments of Strategy Execution, Performance Management, Quality Assurance, or Organizational Excellence, will have a more in-depth technical preparation with respect to a non-PMS-implementation member. 

Such knowledge-sharing sessions aim at upskilling those members involved in applying standardized practices related to Strategic Planning and Execution, selection of Performance Measurement indicators, such as KPIs, at different organizational layers, and above all, proper cascading/alignment practices for Strategic and Performance Management matters. 

Last but not least, it is relevant to remember that the implementation of all the mentioned practices requires not only informed, skilled, and capable individuals from specific departments of the organization, but a proper dedicated governance framework that will foster and assist both the implementation team and all the members of the organization. Crucial support is required by Top Management and BoDs members pre-during and after the PMS framework is in place. 

There is no one-size-fits solution as organizational readiness, both technical and human-wise, play a big role in the PMS success. A governance-led standardized implementation approach will provide the foundations of success though.

Andrea Minelli facilitates the Certified Performance Management Professional Live Online Course of The KPI Institute. Stay tuned to The KPI Institute’s LinkedIn official page for the upcoming schedule and learn more about the Certification in Performance Management here.