Since working from home has become the norm around the world, we believe it is a prime time to delve deeper into acquiring new professional knowledge. Learning new skills may come in handy once we reach the time of the great workplace journey, where we’ve all ventured before, but had to put on pause for a while.

With more and more individuals forming a demand for online training, we thought it would be best if we shifted our efforts towards this new endeavour. As a result, an increasing number of our world class professionalization courses can be found online. One such learning opportunity is our newly launched Live Online Certified Data Analysis (CDA) Professional course.

It provides you with the knowledge required for understanding distinct methods used in analyzing data, statistical interpretation of quantitative and qualitative data, and becoming proficient in using key Microsoft Excel features. The course manages to accomplish this by teaching you how to build frequency and conditional tables, create different types of charts, find correlations and relationships between variables, test hypothesis and engage in statistical modeling.

“The course was very comprehensive, systematic and featured a step-by-step detailing. The materials were structured and arranged in an organized flow, to enable a better learning process.” – Yuvarajah S.Thiagarajah, Specific Resources Sdn Bhd, Kuala Lumpur

For only $1,250, our Live Online CDA course provides you with 15 modules, 3 hours worth of video presentations and 13 hours of practical assignments. At the end of it all, you will undergo a 2 hour evaluation session, which will test all of your newly-acquired knowledge.

What are the benefits?

• You learn how to set up a customized data analysis process and aggregate only the most important data
• You learn how to approach the data analysis process, how to apply the correct methodology and make use of a logical framework
• You learn how to analyze complex data, interpret results and improve your organization’s overall decision-making process
• You learn how to share the utility of your data with your team, thus receiving the buy-in of both managers and fellow co-workers.

This course is designed for anyone who has basic mathematical training and basic competences in using Microsoft Excel, from managers, HR representatives and analysts, to auditors, acquisition specialists and logistics experts.

Statistical knowledge, intermediate or advanced knowledge of Excel, practical experience with data analysis and related duties are not necessary.

If you have ever pursued a career in data analysis, modelling or any other adjoining activities – campaign management, data mining, statistics, risk management, reporting, data processing for survey analysis, consider this course open for you as well.

What will you learn during this live online certification?

The first 5 modules mainly deal with going over the basics of data collection, data aggregation, data cleaning and understanding the various types of charts (quantitative, qualitative, structural) and analyses (univariate, bivariate) that you will employ, by the end of the course.

The following 5 modules address sampling techniques and all of the information that come with sampling, from distribution & sample sizes, to interval estimations. In addition to this, it will go over hypothesis testing and several types of tests that pertain to this, such as the Z-Test, ANOVA Test, one sample hypothesis test or the paired samples hypothesis test, among others.

The last 5 modules cover the more in-depth operations of data analysis, from chi-square tests, linear regression models, homogeneity tests, coefficient of determination and correlation, to multiple regression, multicollinearity and trend analysis.

Who will be your trainer?

Ágnes Ilyés, Subject Matter Expert at The KPI Institute, holds valuable experience in data analysis, as during both her university and working years she had participated in numerous marketing related research projects where survey based primary researches were conducted and a lot of data were evaluated.

She mainly uses SPSS statistical program to analyze data. She has experience with the following analyses: Chi² analysis, Variance analysis, Correlation analysis, t-test, factor- and cluster analysis.

Ágnes also deepened her knowledge by teaching inferential statistics as an external lecturer on the university, on economics and business administration faculty, marketing specialization.

As a Business Research Analyst at the KPI Institute she also has numerous possibilities to capitalize her experience in this field.

Final thoughts

The Data Analysis Professional is the first level of our Data Analysis Program. It is a hands-on training course aimed at equipping you with the necessary concepts and tools needed to perform basic statistical and analytical reporting activities, in order to generate value out of the existing data.

In a world of unknowns, data is more important than ever. Understanding what to make of it, and how to separate the wheat from the chaff goes a long way in providing accurate, clear answers. Our Live Online Certified Data Analysis course can help you achieve that objective.

Visual communication is effective only when it is aligned with the way people see and think. The course provides insights on the importance of data visualization, its fundamental principles, as well as the means to increase non-verbal communication skills through effective visualizations.

A visualization professional improves the overall communication level within their company, through the use of smart & intuitive visual displays. As a future visualization professional, you will learn, through practical applications, how to communicate visually in an effective manner, and how to increase reporting efficiency, which will lead to a better understanding of the presented data, and thus, to smarter and quicker strategic decisions.

This 40-hour learning experience spans over 5 days and ends in a 1-hour certification exam.

What will you learn

• Understand the fundamentals of creating and designing a visual representation for your intended users;
• Select the right communication channel in accordance with the target audience;

What’s in it for you – Benefits

• Receive relevant guidance for developing visual representations, in order to discover, understand and communicate information;
• Create better and more relevant reports, by understanding the fundamental concepts of data visualization;
• Offer intelligible data sets to decision-making parties, by creating excellent graphical representations;
• Improve your performance in presenting data and enhance the overall viewer experience.

Presenter profile

Fadi Fuad Al-Jafari is a Management Consultant at The KPI Institute, specialized in Data Analysis and Visualization.

Fadi has a Bachelor’s Degree in Communication Engineering from Al-Balqa Applied University in Jordan, and a Master’s Degree in Business Administration from the German Jordanian University in Jordan.

Fadi is a Certified Project Manager Professional, has several certifications in Statistics Foundation, Data Analysis using Excel, Analyzing and Visualizing Data with Excel, Working with Real-Time Data in Excel, Excel Macros in Depth, Predictive Analytics using BigML, Train the Trainers, and has been part of several Data Analysis-related projects in the last years.

He has worked on a wide array of projects, such as Network Statistics Reporting Tool, Network Operation Center Balanced Scorecard, Business Specification Documents for Network Operations Center, Zain’s Procedures Alignment with APQC’s PCF, Robotic Process Automation for Network Operation.

The Certified Data Analysis Professional is the first level of our Data Analysis Program. It is a hands-on training course, aimed at equipping you with the necessary concepts and tools needed to perform basic statistical and analytical reporting activities, in order to generate value out of the existing data.

The course provides you with the knowledge required to understand distinct methods used in data analysis, statistical interpretation of quantitative & qualitative data, and becoming proficient in using key Microsoft Excel features.

It achieves this by teaching you how to build frequency and conditional tables, create different types of charts, find correlations and relationships between variables, test hypotheses, and engage in statistical modeling.

This 40-hour learning experience lasts for a total of 5 days, ending in a 1-hour examination session.

What will you learn

• Develop a hands-on, practical overview of data analysis and connected topics;
• Integrate statistical concepts and analysis tools that are widely used in corporate analytics environments;
• Analyze examples of practical applications for statistical methods, used in solving real-life business issues;
• Acquire mastery of Microsoft Excel Data Analysis features, by learning how to use statistical techniques through practical examples.

What’s in it for you – Benefits

• Obtain the most relevant data, by setting up a customized data analysis process;
• Understand the data analysis process, its methodology, and logical framework;
• Obtain the necessary knowledge to analyze complex data and interpret results;
• Improve the organization’s decision-making process, by gaining knowledge on data analysis and interpretation;
• Receive the management team’s buy-in, by sharing with them the utility of implementing a customized data analysis methodology in daily business activities.

Presenter profile

Fadi Fuad Al-Jafari is a Management Consultant at The KPI Institute, specialized in Data Analysis and Visualization.

Fadi has a Bachelor’s Degree in Communication Engineering from Al-Balqa Applied University in Jordan, and a Master’s Degree in Business Administration from the German Jordanian University in Jordan.

Fadi is a Certified Project Manager Professional, has several certifications in Statistics Foundation, Data Analysis using Excel, Analyzing and Visualizing Data with Excel, Working with Real-Time Data in Excel, Excel Macros in Depth, Predictive Analytics using BigML, Train the Trainers, and has been part of several Data Analysis-related projects in the last years.

He has worked on a wide array of projects, such as Network Statistics Reporting Tool, Network Operation Center Balanced Scorecard, Business Specification Documents for Network Operations Center, Zain’s Procedures Alignment with APQC’s PCF, Robotic Process Automation for Network Operation.

This training course provides you with relevant knowledge on how to develop and implement a Balanced Scorecard System. It offers a comprehensive overview of the many benefits any organization can extract from employing a Balanced Scorecard System.

The 40-hour, highly interactive learning experience, delivered by Mihai Toma, will enable you to grasp the functionality of the Balanced Scorecard, and leverage on its benefits to advance strategy execution.

Our BSC certification focuses on providing you with all the information needed to fully comprehend the value of the Balanced Scorecard, as well as on developing the necessary skills for a successful implementation.

What will you learn

• Comprehend fundamentals of a Performance Management System;
• Transpose the organizational strategy into a Balanced Scorecard Management System;
• Learn how to integrate the components of a Balanced Scorecard Architecture;
• Differentiate between objectives, KPIs, and initiatives.

What’s in it for you – Benefits

• Get access to a deeper understanding of the added value and functionality of the Balanced Scorecard Management System;
• Develop and implement a Balanced Scorecard Management Architecture in a standardized manner;
• Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System;
• Improve strategy communication by using the Balanced Scorecard Management System.

Presenter profile

Mihai Toma is the Head of Professional Practice MENA and Senior Consultant at The KPI Institute. His research activity in the Performance Management field has resulted in the documentation and revision of over 1000 Key Performance Indicators.

Some of Mihai’s most significant research programs have resulted in the development of several publications such as The KPI Compendium, Top 25 KPIs Report Series for Functional Areas, Top 25 KPIs Report Series for Industries.

Mihai has been actively involved in the implementation and design of KPI operational dashboards and functional performance scorecards, assisting in the development of the performance management system architecture for The KPI Institute’s clients from various industries and functional areas. Mihai is also currently managing the Center for Healthcare Performance at The KPI Institute.

As a facilitator, Mihai has developed and delivered training courses on Organizational Performance Management, the BSC, Key Performance Indicators, Strategic Planning, and Employee Performance Management.

Knowing how to objectively evaluate our employees’ performance is the key to obtaining their buy-in and ensuring we maintain a sustainable employee performance management system. Our Certified EPM course will clarify key, specific, detailed concepts and will provide practical tools and techniques for achieving just that.

During this 32-hour EPM learning experience, Teodora Gorski – management consultant at The KPI Institute, will offer our attendees exposure to best practices in the field of performance management and will teach them how to establish and use criteria for evaluating performance.

What will you learn

• Understand the fundamentals of the performance management framework;
• Learn how to track the employee performance during each phase of the performance management cycle;
• Apply key tools to measure employees’ results in a fair and objective manner;
• Learn how to conduct efficient performance appraisals;
• Gain knowledge of developing a Performance Management System business case.

What’s in it for you – Benefits

• Nurture core competencies in order to design, implement, monitor, evaluate and follow a performance management cycle in a successful manner;
• Improve the visibility and clarify accountability related to performance expectations;
• Implement the knowledge acquired during the training course, by accessing a set of performance management tools and relevant;
• Identify the necessary corporate competencies and skills gaps to generate sustainable growth.

Presenter profile

Teodora Gorski is the Managing Director MENA at The KPI Institute, as well as a Project Management expert with experience in Research, Organizational Development, and Human Resources. As a Managing Director, Teodora leads organizational development initiatives, to support and enhance the organization’s strategic plan and manages the development and growth of the MENA branch of The KPI Institute.

Some of Teodora`s most significant projects include designing and implementing various corporate expansion projects, implementing performance management systems, and business development strategies for the Middle East. She also has experience in working with organizational design when it comes to managing structural change and ensuring organizational capability.

Teodora has also been involved in determining companies’ needs for human capital development and building a company’s stock of HR to support organizational strategies.

Our last project back in 2019 was absolutely astonishing – it united no less than the forces of 3 facilitators and 110 participants, in Phnom Penh, Cambodia.

The KPI Institute proudly supports Cambodia’s Ministry of Economy and Finance (MEF) in streamlining its organizational processes, pertaining to performance measurement and management, by nurturing a performance-oriented mindset.

This was our third project with MEF; our Cambodia learning journey started with a Performance Management training course and it continued with an emphasis on individuals, through our Employee Performance Management training session.

Monitoring and evaluating performance results in the public sector is always particularly challenging, due to its stakeholders’ complex configuration. We trained MEF staff members in the use of Key Performance Indicators and Performance Management best practices for 2 days. Play at IGT Casinos and enjoy their diverse collection of games known for their entertaining gameplay, innovative features, and impressive rewards.

Course Journal

Day I

On the first day, we mostly dedicated our time to creating a common learning foundation, by understanding the Performance Measurement Framework components and tools, differentiating between performance measurement and management concepts, and applying KPI selection principles.

Ultimately, we addressed the Performance Management System Activation process, as it is not enough to have a super-design unless it is activated.

Day II

On the second day, more practical knowledge was acquired, as we started working with data analysis techniques, in order to enable a decision-making process based on performance data.

Therefore, all the participants were engaged in different exercises for KPI analysis and renewal, as well as modelling and developing a portfolio of initiatives.

The KPI Institute, in partnership with Transjordan for Consulting & HR Development, organized the Certified Balanced Scorecard Management System Professional training course, between the 12^th and 14^th of November, 2019, in Amman, Jordan with participants from the Bank of Jordan and Joramco.

Course Journal

Day 1 was dedicated to creating a common understanding of the Balanced Scorecard Framework as a whole, having initiated discussions about the first steps to be taken when implementing a BSC System: organizational assessment and organizational strategy formulation. The participants in Amman were new to the Performance Management System Audit, which is why we focused on understanding its components and methodology.

Day 2 in Amman addressed the part of the BSC implementation and alignment process across all organizational levels, to ensure its complete coverage. Given that the participants had a penchant for HR-related aspects, in conjunction with the BSC, a new element was introduced, namely cascading matters to the individual level. Since organizations are made out of the sum of their people, the system will ultimately reach the employee level.

Day 3 in Amman assembled all the pieces together and focused on the ongoing process of the BSC system, after its design and activation. It included topics related to the BSC System recalibration and performance culture.

Generally, these articles about course stories only illustrate the dynamics between participants, however this time, we’re sharing some of Raluca’s reflections, after the Certified Balanced Scorecard Management System Professional training course.

November was a busy month for Raluca. She views the management consultant as a key individual that doesn’t only share his knowledge with others, but also uplifts personal learning, through constant exposure to the relevant professional experience and background of the organizations and practitioners encountered beforehand. Therefore, busy months can be seen as personal learning opportunities. For Raluca, there were 2 such opportunities:

• Change Management: When focusing too much on the process, you might miss the context. The BSC System implies a lot of activities in a wide time frame (imagine the project plan – approximately 1 year), engages many subprocesses (data collection, data reporting, etc.), which is why the system’s technicalities need to be balanced well by actively managing contexts/environments.

As it title implies, change within an organization must be addressed in a structured manner. Why? Because you want to ensure an appropriate and healthy organizational context, so that your BSC System survives, whilst acquiring employees and leadership buy-in that is united in its purpose, not frustrated because of the process.

• Timing: A step-by-step approach in implementing the BSC System gives the organization time to digest change. Each deployment stage’s timing has to be carefully envisioned.

If you find yourself in the middle of a large organizational restructuring process, make sure you allocate more time for BSC implementation, as a lot of recalibration will have to occur. Changing a department’s structure, activities or roles, merging or separating it will need to be well-translated in the performance system. Stay mindful and acknowledge the dynamics of the moment.

Oftentimes, the Performance Management System is perceived as being the same thing as the employee appraisal system. While this is not an accurate interpretation, it nonetheless holds some employee-related value. It encompasses elements of strategy formulation and implementation, across the organization, all the way down to the individual level.

This is why we’ve designed our Employee Performance Management (EPM) training course to address concerns strictly related to the individual level, such as establishing performance criteria, setting up an evaluation cycle and creating an objective appraisal system.

Our management consultant, Raluca Vintila, has joined 17 members of Cambodia’s Legal Council Secretariat of Ministry of Economy and Finance, for the Employee Performance Management training course, in Singapore, between November 11^th – 13^th.

Course Journal

Day I

The training started after a short get-together moment, with a group exercise that would make everyone understand the role of the employee in the overall organizational picture. After that, we began incrementally narrowing down on this scope.

Afterwards, we focused on understanding the Individual Performance Management System Architecture, along with its corresponding tools and concepts. Given the public sector background of our attendees, we analyzed different employee performance management systems from other public sector organizations, such as those in South East Asia’s Singapore, Malaysia and the Philippines.

Day II

In order for participants to acquire a full understanding of what needs to be done, once they return to their organization, during the first half of the second day, we began working on the implementation project for an EPMS. Since we promote the evaluation of KPI results, competencies and behaviors – the second half was allocated to understanding the differences between these concepts and the tools that govern them.

Moreover, we practiced how to set up KPIs, and how to define competencies and behaviors in a coherent manner.

Day III

On our last day in Singapore, we reached the simulation stage, during which participants had to apply the best practices they had learnt thus far. They calculated results with different methodologies, and gained a more in-depth grasp over the differences & importance of elements (KPIs, competencies and behaviors), ending the official course day by simulating performance appraisals, with each attendee playing a different role.

The training session was finalized just like any other learning experience delivered by The KPI Institute, with a Learning Assessment Quiz.

Oftentimes, the employee performance evaluation is done just to comply with legal requirements. We believe that the Performance Management System should embed the employee appraisal component, in a manner that transforms the “just because it has to be done”, into “let’s make the most out of it”. In the end, it’s a matter of perspective and mindset.

While this year is coming to a close for most companies, The KPI Institute is already preparing for what’s to come in the next one. 2019 was a very successful year for us, with numerous accomplishments, outstanding achievements, several new partnerships and an abundance of satisfied clients.

As we’ve stated many times in the past, our mission is to be a partner to all those companies & individuals in need of guidance. For the past 15 years, The KPI Institute has been making a difference in developing best practices in the field of performance management and sustaining the rapid growth of hundreds of institutional and corporate clients.

2020 will be no different – our mission, vision, and values will remain the same – help improve businesses around the globe, in order for them to reach their desired level of expectations.

As a result, we’ve already prepared next year’s certification calendar in full, so that you may plan ahead accordingly.

CERTIFIED KPI PROFESSIONAL AND PRACTITIONER

This certification program is meant to improve your practical skills in working with KPIs and developing instruments like scorecards & dashboards. Participants will acquire a sound understanding of measuring KPIs, starting from the moment they are selected, until results are collected in performance reports.

Learn more about our C-KPIPP course here.

CERTIFIED OKR PROFESSIONAL

This three-day certification course teaches participants how to set and work with OKRs, and offers them the opportunity to get certified on their ability to deploy and use OKRs in accordance with The KPI Institute’s standards, developed through extensive research and practical knowledge in the field of Performance Management and Objective Setting.

Learn more about our C-OKR course here.

CERTIFIED STRATEGY AND BUSINESS PLANNING PROFESSIONAL

This certification course will help improve your business’s planning process and long-term organizational performance, through the use of strategic planning tools that will ultimately lead to smarter and quicker strategic decisions.

Learn more about our C-SBP course here.

CERTIFIED AGILE STRATEGY EXECUTION PROFESSIONAL

The Certified Agile Strategy Execution Professional course reflects on the best methodologies to leverage the benefits of deploying an integrated strategy and performance management framework, within organizational settings.

CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL

This certification course offers insights and best practices for improving the overall level of performance in different scenarios, from data analysis and reporting, decision-making, and initiative management, to building a comprehensive performance culture.

Learn more about our C-PM course here.

CERTIFIED EMPLOYEE PERFORMANCE MANAGEMENT PROFESSIONAL

Attendees will gain exposure to best practices and key concepts, learning how to establish and use objective criteria for performance evaluations, from the implementation, to the improvement and maintenance of the company’s employee performance management system.

Learn more about our C-EPM course here.

CERTIFIED BALANCED SCORECARD MANAGEMENT SYSTEM PROFESSIONAL

This certification course focuses on delivering all the information needed to fully comprehend the value & benefits of the Balanced Scorecard, as well as developing the necessary skills for its successful implementation in any company.

Learn more about our C-BSC course here.

CERTIFIED DATA ANALYSIS PROFESSIONAL

Attendants will understand through practical learning how to effectively collect, analyze and interpret data, by enabling managers & analysts to draw insights, from both quantitative and qualitative data, based on historical statistics and trend analysis.

Learn more about our C-DA course here.

CERTIFIED DATA VISUALIZATION PROFESSIONAL

This certification course represents an exclusive framework that provides insights on effective visual communication. This is done through a rigorous approach to creating visual representations of vast amounts of information, by way of using several standardization techniques and tailored data visualization tools.

Learn more about our C-DV course here.

CERTIFIED BENCHMARKING PROFESSIONAL

Benchmarking’s methodological uniqueness lies in the identification & analysis of the processes that lead to a superior company performance level, offering the opportunity to compare an organization’s performance against industry competitors.

Learn more about our C-B course here.

CERTIFIED SUPPLIER PERFORMANCE PROFESSIONAL

This certification course will develop participants’ skills in managing supplier performance and developing a strategic approach to procurement, by enabling the identification of performance gaps and implementing action agreements with suppliers.

Learn more about our C-SP course here.

CERTIFIED CUSTOMER SERVICE PERFORMANCE PROFESSIONAL

During this certification course, participants will not only understand the importance of and implementation phases for the Customer Service Excellence Standards, but they will be given the necessary tools to implement them internally and measure their impact externally.

Learn more about our C-CSP course here.

CERTIFIED PERSONAL PERFORMANCE PROFESSIONAL

This two-day interactive certification program will help you understand personal performance, by explaining the benefits and clarifying the process of measuring it. It focuses on identifying ways to boost your performance outside working hours.

Learn more about our C-PP course here.

CERTIFIED PERFORMANCE AUDIT PROFESSIONAL AND PRACTITIONER

This educational certification program presents a rigorous approach to diagnosing & auditing the maturity of a company’s performance architecture for 5 capabilities: strategic planning, performance measurement, performance management, performance culture, and employee performance management.

Learn more about our C-PAPP course here.

CERTIFIED INNOVATION PERFORMANCE PROFESSIONAL

This certification course provides an interactive practice-based learning environment, focused on best practices for developing and maintaining an innovation-oriented organizational culture, within organizations.

Learn more about our C-IP course here.

Between the 26^th – 28^th of November, 2019, The KPI Institute, in partnership with NoterKo, has successfully organized the first ever edition of our worldwide renowned course – The Certified KPI Professional, delivered in French, in Dakar – Senegal, customized for the country’s national sanitation utility, ONAS.

NoterKo is a Dakar-based, Management Consulting firm, that focuses on revolutionizing the customer care sector in Senegal. The objective of NoterKo is to allow Senegalese clients to objectively evaluate the services provided by local private and public institutions, alongside positively impacting the quality of life of the local community.

In regard to the course itself, The Certified KPI Professional – C-KPI for short, opened a comprehensive world of new insights into how businesses can & should strive for a continuous optimization of their performance operations and performance management processes.

During the 3-day learning experience, top ranking executives of the organization had the opportunity of being guided by one of our foremost consultants, Andrea Minelli.

The attendees, via a combination of theoretical notions and hands-on-practice exercises and case studies, had the possibility of better understanding and practicing the following concepts:

• How to strategically select relevant KPIs and why;
• How to align strategic objectives and KPIs among different organizational layers;
• How to benefit from a sound Performance Management Architecture and Framework;

The course had 10 participants, mostly Senior Managers, such as HR Vice President, Senior Purchasing Managers, Maintenance Managers, Internal Audit Managers, IT Managers, Quality Assurance Managers and several other key governance figures.

Course Journal

This in-house course was organized with the purpose of disseminating best practices via both theoretical and practical knowledge, associated with performance measurement and management practices.

Day I

During the first day of the course, participants were exposed to several concepts associated with KPIs, the Performance Management Architecture and most importantly, how to build a proper framework that will set up a sound foundation for the system per se.

We made several constructive comparisons between the client’s current Performance Management System and globally known best practices.

Day II

During the second day, we chose a more hands-on practice approach, whereby participants worked in different groups and focused their efforts on understanding and applying the best techniques associated with KPI selection, and how to strategically align KPIs & corporate objectives, among all the organizational layers.

Day III

As the final day approached, the participants discussed about the importance of not only selecting KPIs, but of also implementing best practices in setting up realistic, yet challenging targets for each KPI. A customized simulation was created in order for the participants to apply those practices in their own organizational contexts.

The final session ended with a thorough discussion about the alignment of individual KPIs with the corporate objectives, and being able to measure the contribution that each division head will have to achieve in order to match the aforementioned objectives.

Overall, the course achieved its goal of showcasing to all of its attendees, who serve as senior managers in their respective organizations, how to implement best practices within their own Performance Management System Frameworks.

Want to know more about Performance Measurement and Management?

As performance is a continuous concern for organizations, do not hesitate to contact us and we will be more than pleased to assist you throughout your performance measurement and management journey!

If you are interested in improving the maturity of your performance measurement and management practices currently implemented in your organization, be sure to visit our training calendar and assess what best suits your learning requirements.

Among the main key Business Benefits for attendees interested in the C-KPI course are:

• Improve the performance of your company by practicing a sound framework for KPI measurement;
• Obtain better business results by selecting the right KPIs to monitor for your company;
• Generate value from using KPIs by optimizing the data collection process.
• Implement best practices that lead to an organizational culture that is performance-oriented

Otherwise, if a customized training course best suits your needs and you would like to know more details about it, please do not hesitate to contact us for more information at:

Wishing you best of performance!