General Secretariat of Zakat, Tax and Customs Committees (GSTC) has achieved Maturity Level 4: Integrated, a recognition offered by the Global Performance Audit Unit (GPA Unit), following a comprehensive performance management system maturity assessment. This award is a mark of GSTC’s advancement in its strategy planning and performance measurement practices.

“Our collaboration with GSTC exemplifies our ongoing commitment to supporting organizations in realizing their full potential through thorough assessments and actionable insights. GSTC’s achievement reflects their dedication to enhancing strategy planning and performance measurement practices”, said Teodora Gorski, Managing Director MENA and Head of Consulting Services at The KPI Institute.

The findings of the GPA Unit’s maturity assessment underscore GSTC’s proficient alignment of strategic and operational goals and its strategic use of key performance indicators, which contribute significantly to effective decision-making and a solid performance management framework.

The GPA Unit’s service was conducted using its proprietary Performance Management System Maturity Model Framework. This involved a detailed evaluation of internal documents to confirm GSTC’s alignment with leading industry practices. The assessment process included evidence-based, perception-based, and interview-based evaluations.

Recently, GSTC has made significant strides in enhancing its operational efficiency and transparency. Notably, by mid-2024, it has successfully issued over 125,000 decisions, with more than 13,000 of these published on GSTC’s website for public access, reflecting its commitment to timely and effective dispute resolution. Moreover, GSTC implemented an e-linking agreement with the Public Prosecution, which has streamlined its processes and enhanced collaboration between agencies.

About GSTC

The General Secretariat of Zakat, Tax and Customs Committees (GSTC) is an independent entity dedicated to delivering comprehensive legal, technical, accounting, and administrative support to the Zakat, Tax, and Customs Committees. It plays a vital role in facilitating the efficient performance of the Committees’ responsibilities, ensuring compliance with regulations, and promoting transparency and accountability. GSTC is dedicated to fostering a transparent and efficient system that supports the Kingdom’s Vision 2030 objectives by promoting economic growth and ensuring effective enforcement of justice through a comprehensive series of development and operational projects.

As a pivotal entity in Saudi Arabia’s economic landscape, GSTC collaborates with various stakeholders to streamline processes, resolve disputes, and implement best practices in zakat, tax, and customs administration. By leveraging advanced technologies and innovative solutions, GSTC aims to enhance the efficiency and effectiveness of its operations, ensuring that all stakeholders benefit from a fair and equitable system. Since its inception, GSTC has played a crucial role in modernizing the regulatory framework and advancing a business-friendly environment.

For more information, visit the website at www.gstc.gov.sa.

About The KPI Institute and the GPA Unit

The KPI Institute (TKI) is a worldwide leader in performance management and KPIs training and certification. It operates research programs in 12 practice domains, disseminates industry insights through publications and knowledge platforms, and provides support in deploying those insights through training and advisory services.

The Global Performance Audit Unit (GPA Unit) is the strategy and performance audit division of The KPI Institute. Its purpose is to provide integrated strategy and performance assessment solutions through rigorous research, education and analysis.

Based on over 20 years of experience and a combination of academic and practitioner research in the field of strategy and performance, GPA Unit has developed a unique set of frameworks for assessing the maturity level of organizational performance management systems.

The concept and services of the GPA Unit are available worldwide, as it is supported by a dedicated online platform and a global network of collaborators, www.gpaunit.org

Contact details

For more information, please contact:

Adrian Brudan: General Manager EMEA, TKI

[email protected] | Contact Number: +40 721 233 084

In the constantly shifting business world, the demand for agility and innovation is constant. The Global Performance Audit (GPA) Unit, the strategy and performance assessment division established by The KPI Institute (TKI), persistently strives to help organizations like the Public Investment Fund (PIF) to identify their strengths, address weaknesses, and continuously improve their performance management systems through evidence-based evaluations and targeted recommendations.

PIF’s recent achievement of the highest recognition in strategy and performance management – Level 5: Optimized underscores their exceptional dedication to excellence and their proficiency in developing and sustaining a robust strategic framework. This accomplishment not only highlights the PIF’s impressive capabilities but also demonstrates the vital role that the GPA Unit plays in supporting organizations in reaching such esteemed levels of performance management and strategic excellence.

Join us as we celebrate the remarkable success of PIF. Watch the video above, provided by the GPA Unit, and explore their official YouTube channel for more insights and updates.

The GPA Unit is committed to delivering the most thorough performance management system maturity assessments and guiding businesses towards achieving their highest potential. For further information, please visit their official website: www.gpaunit.org

Global Performance Audit Unit (GPA Unit), the strategy and performance audit division of The KPI Institute, is proud to announce that the Public Investment Fund (PIF) has successfully achieved the highest level of accreditation: Level 5: Optimized. This follows a comprehensive assessment of PIF’s strategy and performance management system.

“This prestigious recognition highlights PIF’s commitment to excellence in the field of strategy, performance measurement, and performance improvement, complementing and reinforcing PIF mission to support investment opportunities and drive economic transformation in Saudi Arabia. GPA Unit and The KPI Institute remain committed to unlocking organizational potential and empowering entities through rigorous research, expert insights, and innovative capabilities,” said Adrian Brudan, GM of GPA Unit and VP of The KPI Institute.

The accreditation acknowledges PIF’s exceptional performance in:

• Strategy Planning: Demonstrating a robust and coherent strategic framework that aligns organizational goals with operational execution.
• Performance Measurement: Implementing precise and comprehensive Key Performance Indicators that drive informed decision-making and accountability.
• Performance Improvement: Continuously enhancing processes and practices to achieve superior outcomes and foster a culture of excellence.

GPA Unit conducted the assessments using a comprehensive methodology based on its PMS Maturity Model framework. It involved detailed analysis on over 300 items that reflect industry best practices, designed to gauge the complexity of organizational capabilities in the strategy and performance management field.

PIF is a global investment powerhouse and the world’s most impactful investor, enabling the creation of new sectors and opportunities that will drive the economic development, diversification and transformation of Saudi Arabia and shape the future for the global economy. Actively investing over the long term to maximize sustainable returns, PIF has been the investment partner of choice for global opportunities. PIF’s stability has been recognized by international credit ratings agencies: PIF is rated A1 by Moody’s with a positive outlook and A+ by Fitch with a stable outlook.

PIF’s partnership with GPA Unit is part of PIF’s work in exploring new ways and new perspectives to allow it to carry out its mandate better. GPA Unit’s work assists PIF to allow analysis of where PIF can grow in its performance management practices.

The accomplishment is a testament to PIF’s promising strategy and robust performance management system, as well as the well-established practices that drive PIF’s success and its position as one of the largest and most impactful sovereign wealth funds. The acknowledgment complements and reinforces the recent recognition of PIF as the single most valuable brand among the world’s sovereign wealth funds.

The achievement was formally recognized during an award ceremony that took place in Riyadh on June 6, 2024. The event was hosted by Saad Alkroud, PIF Chief of Staff and General Secretary of the Board of Directors.

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About PIF

PIF is the investment engine driving economic transformation for Saudi Arabia and the world. With an ambitious program to deliver Vision 2030, PIF invests in projects, companies and partners to diversify the Saudi economy, stimulate growth in every major sector, and create new opportunities for investment and employment.

And as a global investor and catalyst of change, PIF actively partners with the most pioneering organizations across the world to accelerate their growth, and transfer the technology and knowledge needed to build industry ecosystems of the future.

Since 2017, PIF has established 94 companies and injects at least SAR 150 billion into the local economy each year. Through strategic investments and partnerships across the Saudi public and private sector, PIF is driving the transition to a more sustainable economy, and laying the foundations for local and international partners to invest in the economic and societal transformation of Saudi Arabia. 

For more information, visit the website at www.pif.gov.sa

About The KPI Institute and the GPA Unit

The KPI Institute (TKI) is a worldwide leader in performance management and KPIs training and certification. It operates research programs in 12 practice domains, disseminates industry insights through publications and knowledge platforms, and provides support in deploying those insights through training and advisory services.

The Global Performance Audit Unit (GPA Unit) is the strategy and performance audit division of The KPI Institute. Its purpose is to provide integrated strategy and performance assessment solutions through rigorous research, education and analysis.

Based on over 20 years of experience and a combination of academic and practitioner research in the field of strategy and performance, GPA Unit has developed a unique set of frameworks for assessing the maturity level of organizational performance management systems.

The concept and services of the GPA Unit are available worldwide, as it is supported by a dedicated online platform and a global network of collaborators, www.gpaunit.org

Contact details

For more information, please contact:

Adrian Brudan: General Manager EMEA, TKI

[email protected] | Contact Number: +40 721 233 084

The KPI Institute (TKI) marks its 20th anniversary with innovation milestones, market reach growth, and network expansion. Founded in 2004 by its CEO, Dr. Aurel Brudan, TKI has evolved from being a global pioneer, advancing the field of strategy and performance management into a diversified ecosystem leveraging its research expertise, science, and technology for both business and societal progress.

From building the world’s largest database of documented KPIs to launching enterprises dedicated to various business and lifestyle solutions, TKI has set the standard for structuring knowledge and foundational principles to address a broad range of sectoral challenges.

TKI has delivered educational programs to over 29,000 participants across 60 countries. In addition to its 40 partner organizations across the globe, TKI has its own four offices established in Australia (headquarters), Europe, Middle East, and Southeast Asia. TKI’s standards for performance excellence are best captured by the company’s accomplishments in various areas. Some of the highlights are:

Product and service innovation: Driven by a learner-centric philosophy, TKI started offering its courses in three formats from 2020: face-to-face, live-online, and self-paced. This move signifies the company’s commitment to its participants and their ever-changing needs and participants.

Global partnerships: To make world-class education accessible and impactful, TKI sets an industry standard for professional training organizations by offering the first global certification to validate performance and KPI management expertise.

Strong clientele worldwide: TKI’s multidisciplinary expertise has been sought by major brands, government institutions, and organizations worldwide.

Premium educational programs and certifications: The KPI Institute designed the Postgraduate Diploma in Strategy and Performance to develop a new generation of executives armed with strategic mastery and agile leadership skills. TKI has also introduced alternative learning programs, such as microcredentials in various areas of expertise, to respond to the growing need for upskilling. See our latest release on AI for business productivity.

Research and publications: smartKPIs.com, a database featuring over 21,383 documented KPIs, results from an intensive, ongoing research endeavor by TKI. Another critical moment in this aspect is the release of The Government Service Index, which examines foundational elements that contribute to the success of government services and aligns them with globally recognized indicators.

Publishing: Performance Magazine is celebrating its 10th anniversary this year. The number of downloads in 2023 compared to 2022 increased by 40%, and the magazine features interviews with experts from major brands such as Google, Microsoft, SAP, Global Reporting Initiative, and more.

Talent acquisition and growth: TKI has scaled its workforce to over 350 employees from different parts of the world and over 20 nationalities, reflecting its mission to leverage cultural diversity.

Community and Networking Prowess: The KPI Institute has reached a significant milestone, cultivating an online community with over 70,000 followers across social media and more than 50,000 LinkedIn group members, highlighting our emphasis on building strong networking links as a key component to improving knowledge flow. 

As TKI celebrates 20 years since its inception, our vision for the future is focused on exploring new horizons, empowering communities, and striving for excellence to achieve organizational success and contribute to the common good.

From geopolitical turmoil to technological innovation, the modern world is characterized by constant, rapid change. Thus, organizations must take regular stock of strategy management practices to determine whether they are adapting to the sudden dynamism. To aid in this endeavor, The KPI Institute is preparing the State of Strategy Management Practice – 2024, a comprehensive report that examines the most current issues, trends, and challenges affecting strategy planning,  strategy execution, and key performance indicator (KPI) implementation. 

The report gathers data through a survey that covers recent developments in strategy planning, performance measurement, and strategy execution within organizational contexts. Questions will delve into the latest worldwide viewpoints to highlight the varied strategies and performance management methodologies implemented across diverse industries around the globe. 

Professionals participating in strategy planning and execution are encouraged to answer the survey and share their pragmatic insights, recommendations, and best practices. Respondents will receive the following rewards for their participation:

• HR Scorecard
• SmartKPIs.com premium subscription (one month)
• 48% discount coupon for the Certified KPI Professional – Online Course

If you are interested, click here to answer the survey. 

About The KPI Institute

The KPI Institute is a leading global research institute specializing in business performance. It operates research programs in practice domains revolving around strategy and performance management in various contexts such as organizational, governmental, global, or at the personal level.

Insights are disseminated through a variety of publications and subscription services as well as a knowledge platform available to registered members. The KPI Institute generates genuine, forward-thinking ideas to address modern business challenges while promoting best practices and structural and strategic approaches.

The Global Performance Audit (GPA) Unit, the division at The KPI Institute (TKI) that specializes in strategy and performance management audits, has successfully completed an extensive performance management system maturity assessment for Saudi Commission for Health Specialties (SCFHS). The evaluation encompassed the entity’s maturity level for five organizational capabilities: strategic planning, performance measurement, performance improvement, performance culture and employee performance management.

With its Maturity Model Framework, the GPA Unit applied a robust methodology comprising over 300 statements that encapsulate industry best practices. This approach integrated evidence-based assessment, perception-based assessment, and interview-based assessment, providing a thorough and insightful analysis of SCFHS’s performance management landscape.

SCFHS is an independent scientific professional body established in 1992, with the goal of contributing to a healthy society through qualified health practitioners. According to the audit findings, SCFHS has an integrated and robust performance management system, the result of a collaborative effort of the entire organization and under the coordination of an experienced management. 

Adrian Brudan, General Manager EMEA of The KPI Institute and GPA unit, acknowledged the positive outcome and extended his congratulations to SCFHS for their outstanding performance: “The assessment results reflect the entity’s commitment to excellence and readiness to embrace best practices. May the current results be a stepping stone for even greater accomplishments in the future. I have no doubt that your commitment to excellence will continue to drive SCFHS towards new milestones and further success.”

As a pioneer in setting performance standards, TKI collaborates with organizations to guarantee thorough assessments, steadfast commitment to enhancement, and unwavering adherence to global performance management standards. SCFHS stands as evidence of this dedication, marking a positive stride forward.

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About the Saudi Commission for Health Specialties 

The Saudi Commission for Health Specialties (SCFHS) is an independent scientific professional body, established in 1992, with the goal of contributing to a healthy society through qualified health practitioners. SCFHS is centered around their training, accreditation, and health transactions. It oversees the classification of health certificate holders, evaluates their certificates, sets the foundation and standards for practicing health professions, and conducts the professional registration of health practitioners. This ensures that the health practitioner is thoroughly qualified, possessing the skills, knowledge, and competencies needed to diagnose and treat diseases in a distinctive and secure manner. For more information, visit their website at: www.scfhs.org.sa

About The KPI Institute & the GPA Unit 

The KPI Institute (TKI) is a worldwide leader in performance management and KPIs training and certification. It operates research programs in 12 practice domains, disseminates industry insights through publications and knowledge platforms, and provides support in deploying those insights through training and advisory services.

The Global Performance Audit Unit (GPA Unit) is the strategy and performance audit division of The KPI Institute. Its purpose is to provide integrated strategy and performance assessment solutions through rigorous research, education and analysis.

Based on over 15 years of experience and a combination of academic and practitioner research in the field of strategy and performance, we have developed a unique set of frameworks for assessing the maturity level of organizational performance management systems.

The concept and services of the GPA Unit are available worldwide, as it is supported by a dedicated online platform and a global network of collaborators, www.gpaunit.org.

Contact details

For more information, please contact:

Adrian Brudan: General Manager EMEA, TKI

[email protected] | Contact Number: +40 721 233 084

The Global Performance Audit (GPA) Unit, the division at The KPI Institute (TKI) that specializes in strategy and performance management audits, has propelled Saudi Arabia’s Zakat, Tax and Customs Authority (ZATCA) to new heights through a comprehensive performance management system maturity assessment. The review highlights ZATCA’s capabilities in terms of strategic planning, performance measurement, performance improvement, performance culture, and employee performance management.

The Integrated Performance Maturity Model Framework applied by the GPA Unit involves a thorough approach, incorporating more than 300 assessment items aligned with industry best practices. This rigorous methodology includes assessments based on evidence, perception, and interviews, resulting in a detailed examination of ZATCA’s performance management capabilities.

As per the evaluation undertaken, ZATCA demonstrated advanced strategy and performance management practices, reaching the maturity level “IV – Integrated,” out of a five-level scale. The result obtained, positions the organization among the top governmental entities assessed by the GPA Unit in the past years, with sophisticated strategy planning, corporate reporting, and performance improvement practices.

ZATCA’s achievement underscores TKI’s staunch commitment to empowering professionals and organizations in their pursuit of globally competitive performance management systems and practices.

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About the Zakat, Tax and Customs Authority (ZATCA)

The Zakat, Tax and Customs Authority was established under the Council of Ministers Decision to merge “the General Authority of Zakat and Tax” and “the General Customs Authority” into one Authority. The Authority undertakes to collect zakat, taxes and customs duties while achieving the highest level of taxpayer compliance possible in accordance with best practices. The Authority is also responsible for organizing and managing all activities connected to ports and customs operations in order to achieve the highest level of compliance, productivity and competitiveness. This aims to assist the Kingdom in developing into a significant global logistics hub by promoting trade and maintaining national security. For more information, visit their website at www.zatca.gov.sa.

About The KPI Institute & the GPA Unit 

The KPI Institute (TKI) is a worldwide leader in performance management and KPIs training and certification. It operates research programs in 12 practice domains, disseminates industry insights through publications and knowledge platforms, and provides support in deploying those insights through training and advisory services.

The Global Performance Audit Unit (GPA Unit) is the strategy and performance audit division of The KPI Institute. Its purpose is to provide integrated strategy and performance assessment solutions through rigorous research, education and analysis.

Based on over 15 years of experience and a combination of academic and practitioner research in the field of strategy and performance, we have developed a unique set of frameworks for assessing the maturity level of organizational performance management systems.

The concept and services of the GPA Unit are available worldwide, as it is supported by a dedicated online platform and a global network of collaborators, www.gpaunit.org.

Contact details

For more information, please contact:

Adrian Brudan: General Manager EMEA, TKI

[email protected] | Contact Number: +40 721 233 084

Riyadh, 28 Nov, 2023: Red Sea Global (RSG), the multi-project developer behind the world’s most ambitious regenerative tourism destinations, The Red Sea and Amaala, has become the first company worldwide to receive the highest level (Optimized) of recognition for their Integrated Performance Excellence practices from the prestigious The KPI Institute

The certification assesses the company’s Strategy & Performance Management Architecture design and implementation. RSG was awarded the maximum accreditation, Level 5, While the average maturity level in the GCC region is a commendable three out of five. The KPI Institute’s report noted RSG’s innovation of the Balanced Scorecard methodology. The developer added sustainability as a fifth perspective, underpinning the importance of ESG and regenerative tourism for the company.

“From day one, our goal was to set new standards in everything that we do. We are proud to have achieved the highest possible level in this certification, reflecting our comprehensive approach to planning and performance, which is not merely about adhering to established norms but about redefining and innovating them,” said John Pagano, Group CEO at Red Sea Global.

The KPI Institute, through its strategy & performance audit division, the Global Performance Audit Unit (GPA Unit), provides a holistic assessment covering five critical dimensions: Strategic Planning, Performance Measurement, Performance Management, Performance Culture, and Employee Performance Management.

Adrian Brudan, General Manager EMEA of The KPI Institute and GPA unit said: “Red Sea Global has dedicated itself to the development and enhancement of its strategy and performance management practices, aligning them with its strategic intent and industry best practices while adding sustainability as a key and core capability in order to achieve performance excellence. This commitment reflects the company’s visionary leadership, dedicated workforce, and state-of-the-art performance management architecture. With this achievement, Red Sea Global sets a new benchmark for excellence within its industry and beyond.”

Last month, The Red Sea welcomed its first guests. Two of its hotels are open for bookings and the Red Sea International Airport has been receiving a regular schedule of flights since September. Upon full completion in 2030, the destination will comprise 50 resorts, offering up to 8,000 hotel rooms and more than 1,000 residential properties across 22 islands and six inland sites. The destination will also include luxury marinas, golf courses, entertainment, F&B, and leisure facilities.

– ENDS –

About Red Sea Global

Red Sea Global (RSG – www.redseaglobal.com) is a closed joint-stock company wholly owned by the Public Investment Fund (PIF) of Saudi Arabia.

RSG is a global multi-project developer, seeking to lead the world towards a more sustainable future, showing how responsible and development can uplift communities, drive economies, and enhance the environment.  The protection of natural capital is central to all development decisions, as the organization seeks to create a better future for all.

A cornerstone of Saudi Arabia’s Vision 2030 ambition to diversify its economy, RSG is playing a key role in transforming the nation, by creating exciting opportunities for young Saudi talent and the private sector, as it develops built assets and destinations across multiple sectors that make a positive impact for people and planet.

RSG is the visionary company behind some of the world’s most ambitious development ventures, including luxury regenerative tourism destinations such as The Red Sea, Amaala and Thuwal Private Retreat. It has also been entrusted with refurbishment works at Al Wajh Airport, focused on upgrading the existing terminal and infrastructure, and building a new international terminal.

Across its portfolio, RSG leverages the most innovative concepts, strategies, and technologies to deliver projects.

Contact details

For more information, please contact:

Jack Williams: Associate Public Relations Director

[email protected]

About The KPI Institute & GPA Unit

The KPI Institute (TKI) is a worldwide leader in performance management and KPIs training and certification. It operates research programs in 12 practice domains, disseminates industry insights through publications and knowledge platforms, and provides support in deploying those insights through training and advisory services.

The Global Performance Audit Unit (GPA Unit) is the strategy and performance audit division of The KPI Institute. Its purpose is to provide integrated strategy and performance assessment solutions through rigorous research, education and analysis.

Based on over 15 years of experience and a combination of academic and practitioner research in the field of strategy and performance, we have developed a unique set of frameworks for assessing the maturity level of organizational performance management systems.

The concept and services of the GPA Unit are available worldwide, as it is supported by a dedicated online platform and a global network of collaborators, www.gpaunit.org.

Contact details

For more information, please contact:

Adrian Brudan: General Manager EMEA, TKI

[email protected] | Contact Number: +40 721 233 084

The Global Performance Audit (GPA) Unit, a division of The KPI Institute (TKI) specializing in strategy and performance audits, is delighted to announce the completion of its performance management system maturity assessment for the Saudi Authority for Industrial Cities and Technology Zones (MODON). The comprehensive audit scrutinized MODON’s strategic planning, performance measurement, performance improvement, performance culture, and employee performance management capabilities.

Employing the Maturity Model Frameworks devised by the GPA Unit that encompasses over 300 statements embodying best practices, the assessment evaluated the structure and maturity level of MODON’s organizational capabilities. This methodology involves an evidence-based assessment, a perception-based assessment, and an interview-based assessment.

According to The GPA Unit’s audit findings, MODON’s performance management system has achieved a Level IV maturity (integrated), positioning MODON among the top-ranking Gulf entities in terms of performance management system maturity level in 2023.

Fadi Al-Jafari, a senior management consultant at TKI and auditor involved in the maturity assessment project for MODON, commended the government agency’s well-established performance management system. He highlighted the presence of “formal processes, procedures and practices for all five capabilities evaluated.”

He further emphasized that “MODONs attainment of maturity level IV is an indication of their commitment to strategic planning, performance management and employee engagement in their pursuit of organizational excellence. This positions MODON among the leading entities in the Gulf region. This achievement aligns with the national goals outlined in Vision 2030 and underscores MODON as a beacon of leadership, accountability, and oriented towards a culture that fosters innovation.”

MODON’s accomplishment marks a significant stride in advancing best organizational practices in the field of strategy and performance management. In acknowledging this success, TKI reaffirms its commitment to propelling organizations forward through its diverse global expertise and unwavering pursuit of the highest standards.

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About The Saudi Authority for Industrial Cities and Technology Zones (www.modon.gov.sa)

The Saudi Authority for Industrial Cities and Technology Zones (MODON) was established by Royal Decree in 2001 to develop and manage distinguished industrial cities and technology zones in the kingdom. MODON aims to be the leading partner for both the public and private sectors in Saudi Arabia. The role of the organization is strongly linked to the national priorities and the KSA Vision 2030.

Email: [email protected]

Number: 966118749175

About The KPI Institute (www.kpiinstitute.org)

The KPI Institute (TKI) is a worldwide leader in performance management and KPIs training and certification. It operates research programs in 12 practice domains, disseminates industry insights through publications and knowledge platforms, and provides support in deploying those insights through training and advisory services.

Global Performance Audit Unit (GPA Unit) is the strategy and performance audit division of TKI. Its purpose is to provide integrated strategy and performance assessment solutions through rigorous research, education, and analysis.

Based on over 15 years of experience and a combination of academic and practitioner research in the field of strategy and performance, we have developed a unique set of frameworks for assessing the maturity level of organizational performance management systems.

The concept and services of the GPA Unit are available worldwide, as it is supported by a dedicated online platform and a global network of collaborators: www.gpaunit.org.

Contact: Adrian Brudan, General Manager EMEA, TKI

Email: [email protected] | Contact Number: +40 721 233 084

The KPI Institute (TKI) has released the “STATE OF STRATEGY MANAGEMENT PRACTICE – 2023 GLOBAL REPORT”, which offers an analysis of the factors influencing strategy planning and provides recommendations on how companies can effectively address gaps in the process. 

TKI, a leading global research institute specializing in business performance, conducted the study with 346 respondents representing 69 countries from April to June 2023. This extensive report encompasses key subjects in strategy and performance management, organized into three sections: planning, measurement, and execution. The report also presents suggestions for optimizing strategic approaches and achieving organizational excellence.

One notable finding from the study indicates that gathering insights on value drivers for customers serves as the foremost enabler of strategic planning in organizations. According to the report, “[The result] underscores how respondents perceive the impact of understanding and meeting client needs on driving successful strategies and highlights the importance of customer centricity.”  

The strategy measurement section revealed that key performance indicators are employed equally in corporate performance evaluations and employee performance reviews. The results also show that the Balanced Scorecard and Objectives and Key Results are respondents’ most frequently utilized performance management frameworks.

In the execution section, it is emphasized that enhancing the frequency of performance reporting enables professionals to take proactive measures in response to emerging trends and issues. The majority of the respondents preferred monthly evaluations, followed by quarterly and annual reviews. 

For more insights, visit the TKI Marketplace and download the “STATE OF STRATEGY MANAGEMENT PRACTICE GLOBAL REPORT – 2023.”