We are delighted to announce that our first 3-day Certified OKR Professional training course took place in Dubai, during the 30th of June – 2nd of July, 2019. It was facilitated by our Senior Consultant on OKRs – Alina Miertoiu, and attended by participants mostly from the public sector. Managing directors, Doctors, Consultants or Strategic planners joined us in this learning experience.Since most of our attendees had already worked with OKRs or tried to implement the system in their organization, their expectations were high and made the course much more challenging.

For starters, they were interested in gaining theoretical and practical knowledge that they could easily convey to their colleagues and apply in their organizations.

Secondly, they were interested in the particularities of OKRs, compared to other Performance Management Systems and how to set correct OKRs. Moreover, another major expectation was understanding how to review and readjust OKRs, as well as engaging employees in the process.

Course journal

Although in theory, the OKRs system is a simple one, as Andy Groove used to describe it: “The objective is the direction. The Key result has to be measurable, but at the end you can look and without any argument say: <Did I do that, or did I not do that?> Yes. No. Simple!”

OKRs are all about good execution, rather than the system itself, so our three-day learning experience combines theory with practical case studies and exercises, in order to facilitate a better understanding.

Day I

Day one starts with an icebreaker, some general exercises, and few generic discussions on OKRs meant to encourage participants to engage during the course and actively participate. It is the most theoretical part of the course and a challenge in and of itself, since a lot of uncertainties about the topic are addressed and debated.

Given that there is yet a lot of confusion about the topic, this day can be regarded as the foundation of the course, during which we introduced the concepts of Objectives and Key results, and addressed particular aspects that participants found interesting or peculiar.

Day II

The second day was the most engaging , as participants had to set OKRs for different organizational levels based on three different cased studies. One case study portrayed a general organization, the second one depicted a very innovative organization, while the third referenced a governmental entity.

The scope of these exercises was to make participants understand how the setting and alignment processes change based on different contexts.

Day III

This day was also very dynamic, full of exercises and constructive discussions, revolving around topics such as OKR review and change management, in order to find out how to engage one’s employees in the process of working with OKRs. Moreover, the “cherry on top” of the course’s final day represented simulating a review process in practice.

Sign-ups and registration!

As performance is a constant preoccupation, we would be more than happy to assist you throughout your performance journey!

If you enjoyed reading our course journal and feel that this learning environment would be suitable for your needs, why not visit our training calendar and check what best suits your learning needs?

• Certified OKR Professional
• Certified Performance Management Professional
• Certified KPI Professional

If you’re someone that does not have a lot of time on their hands, to go to a course in person, we also have online training courses that align well with Performance Management topics:

Otherwise, if the opportunity of customized training courses is of interest to you or you’d like to know more information, contact Alina Miertoiu directly, at alina.miertoiu@kpiinstitute.com.

Between the 3^rd – 5^th of July, 2019, The KPI Institute in partnership with GCSS Inc, has successfully organized another edition of our worldwide renowned course – The Certified KPI Professional, in Manila, Philippines, customized for the country’s largest shopping centre operator and one of the top mall operators in Southern Asia region.

GCSS Inc is a Manila-based, Management Consultant and Corporate Training Firm offering flexible range of solutions, to support its diversified client base in attaining its corporate goals and strategic objectives in critical areas such as sustainability, information security and process and people management.

In regard to the course itself, The Certified KPI Professional – C-KPI for short, brought a comprehensive new world of insights into how businesses can and should strive for a continuous optimization of their performance operation and performance management processes.

During the 3-day learning experience, top ranking executives of the organization had the opportunity of being guided by one of our foremost consultants, Andrea Minelli.

The attendees, via a combination of theoretical notions and hands-on-practice exercises and case studies, had the possibility to better understand and practice the following concepts:

• How to strategically select relevant KPIs and why;
• How to align strategic objectives and KPIs among different organizational layers;
• How to benefit from a sound Performance Management Architecture and Framework;

The course had over 15 participants, mostly Senior Managers, HR Vice President, Senior Mall Operations Vice Presidents, Marketing Vice President and several other key governance figures of the client organization.

Course Journal

This in-house course was organized with the purpose of disseminating best practices, via both theoretical and practical knowledge, associated with performance measurement and management practices.

Day I

During the first day of the learning experience, participants were exposed to several concepts associated with KPIs, Performance Management Architecture and most importantly, how to build a proper Framework that will set up a sound foundation of the system per se.

Constructive comparisons were made between the performance management system currently implemented within the client organization and the practices discussed.

Day II

A rather hands-on practice approach was chosen during the second day, whereby participants worked in different groups and focused their efforts on understanding and applying best techniques associated with KPI selection, and how to strategically align KPIs & corporate objectives among all the organizational layers.

Day III

As the final day approached, participants discussed about the importance of not only selecting KPIs, but also of implementing best practices and setting up realistic, yet challenging targets for each KPI. A customized simulation was created in order for the participants to apply those practices in their own organizational context.

The final session was dedicated to a thorough discussion about the alignment of individual KPIs with corporate objectives, and being able to measure the contribution each division head will have to achieve the aforementioned objectives.

Overall, the course enabled the participants, all in senior managerial positions, to implement the practices they had learnt, within their own Performance Management System Framework.Want to know more about Performance Measurement and Management?

As performance is a continuous concern for organizations, do not hesitate to contact us and we will be more than pleased to assist you throughout your performance measurement and management journey!

If you are interested in improving the maturity of your performance measurement and management practices currently implemented in your organization, be sure to visit our training calendar and assess what best suits your learning requirements.

Among the main key Business Benefits for attendees interested in the C-KPI course are:

• Improve the performance of your company by practicing a sound framework for KPI measurement;
• Obtain better business results by selecting the right KPIs to monitor for your company;
• Generate value from using KPIs by optimizing the data collection process;
• Implement best practices that lead to an organizational culture that is performance-oriented.

Otherwise, if a customized training course best suits your needs and you would like to know more details about it, please do not hesitate to contact Andrea Minelli directly at, andrea.minelli@kpiinstitute.com.

Wishing you best of performance!