Between the 13^th – 15^th May and 28^th – 30^th August 2019, The KPI Institute has successfully organized two new editions of our worldwide renowned course – The Certified KPI Professional in Australia’s most vibrant city, Sydney.

Regarding the course itself, The Certified KPI Professional, C-KPI for short, brought a comprehensive new world of insights into how organizations can and should strive for a continuous optimization of their performance operation and performance management processes.

 “A fantastic and well-structured course, which really puts into perspective how to effectively set up KPIs for your organization. Very relevant, easily understood and very applicable to my field of work. It is highly recommended”. – Jane Rowe, ACT NoWaste, Transport Canberra & City Services

During the 3-day learning experience, the 13 attendees, as Performance Specialists, General Managers and Directors of several Australian-based organizations from the Utilities, Healthcare, Pharmaceuticals and Government Sector, had the opportunity of being guided by one of our foremost consultants, Andrea Minelli.

The attendees, via a combination of theoretical notions and hands-on-practice exercises and case studies, had the possibility to better understand and practice the following concepts:

• What is a Performance Management Framework and how to bring it to life;
• How to strategically select the relevant KPIs and why;
• How to implement best practices associated with the selection of relevant KPis;
• How to set realistic yet challenging targets;
• Ensuring the creation of a sound performance framework supporting a performance-oriented culture.

“The course is hands-on practice and extremely useful, with relevant topics and materials. It allowed us to find performance mistakes that we often do when we manage our departments or teams. Very impressed with the presenter, Andrea.” – Denis Nascimben, Sydney Water

Course Journal

This certification course has provided a solid theoretical and hands-on practical foundation on how to optimize all the tools that are part of the performance management system.

Day I

During the first day of the learning experience, participants have been exposed to several concepts associated with KPIs, the Performance Management Architecture and most importantly, building a proper Framework that will set up a sound foundation of the system per se.

Constructive comparisons were made between the performance management system currently implemented within the participants’ organization and the best practices found at an international level.

Day II

The second day featured a full-on hands-on approach, where participants worked in different groups and focused their efforts on understanding and applying best techniques associated with KPI selection and how to strategically align, KPIs and corporate objectives among all the organizational layers.

Understanding the behind-the-scenes of the KPIs selection process was a primary source of discussion among attendees.

Day III

As the final day approached, participants discussed about the importance of not only selecting KPIs, but also of implementing best practices in setting up realistic, yet challenging targets for each KPI.

A customized simulation was created in order for the participants to apply those practices in their own organizational contexts.

Overall, the course has offered participants, all in senior managerial positions, the chance to practice implementing some of the best practices found at a global level, within their own Performance Management System Frameworks.

“The KPI training course is exceptionally important for anyone who would like to know more about their business, how to set their objectives and, most importantly, how to achieve them. The facilitator delivered the message, easily but effectively, allowing us to understand the subject matter and above all, how to efficiently implement the knowledge gained. Highly recommended”. – Musawath Shams Zahedee, Radiant Pharmaceuticals

Want to know more about Performance Measurement and Management?

As performance is a continuous concern for organizations, do not hesitate to contact us and we will be more than pleased to assist you throughout your performance measurement and management journey!

If you are interested in improving the maturity of your performance measurement and management practices currently implemented in your organization, be sure to visit our training calendar and assess what best suits your learning requirements.

Among the key Business Benefits for attendees interested in  Performance Managements courses are:

• Improve the performance of your company by practicing a sound framework for KPI measurement;
• Obtain better business results by selecting the right KPIs to monitor for your company;
• Generate value from using KPIs by optimizing the data collection process.
• Implement best practices that lead to an organizational culture that is performance-oriented
• Ensure a robust alignment between the strategic objectives and the KPI measurement framework.

Otherwise, if a customized training course best suits your needs and time-frame and you would like to know more details about it, please do not hesitate to contact Andrea Minelli, directly at andrea.minelli@kpiinstitute.com.

Wishing you best of performance!

The KPI Institute, the global leader in performance management and KPIs training and certification, is pleased to announce that Mogul Consulting, headquartered in Ulaanbaatar, has signed an agreement to be a Training Partner.

Mogul Consulting and Service provides business, IT and ERP consultancy services across a range of industries. Its portfolio includes over 100 successful projects carried out for international and local organizations such as Tavanbogd Group, Zag Group, APU trade, Xacbank, VisionFund, Sandvik and many others.

As a Training Partner, Mogul Consulting will gain further knowledge and tools in deploying and using KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in organizations.

Selecting the most appropriate KPIs to monitor organizational performance, from data collection to reporting and decision making are important issues for every business. Mogul Consulting already has an impressive track record of helping clients manage business process and data collection using technology.

By partnering with The KPI Institute, organizations from Mongolia will get access to international best practices in performance management, in order to improve strategy execution, operations, and learn how to better use their data, in order to achieve their business goals.

“We help organizations excel in their markets as we implement the right IT products and businesses solutions. In addition, we provide them with full-scale training and support. Certified KPI Professional will add important value in selecting the most appropriate KPIs to measure their strategic goals” said Javkhlan Nergui, CEO, Mogul Consulting.

The KPI Institute Program brings product and service offerings within its Key Performance Indicators Management Framework to more than 50 countries from the Middle East, Latin America, Europe, and South-East Asia. These Partners provide growth and awareness of strategy execution, performance measurement, and management to clients through education, consulting and technology.

“This partnership will enable business leaders from Mongolia to adopt international best practices in performance management and improve performance at all organizational levels”, said Cosmin Chindris, Director–Global Partnerships at The KPI Institute.

The KPI Institute Partners commit a significant team of professionals to building a performance measurement and management practice and must have credibility in their region, strong client bases, and deep performance management training and consulting expertise.

This partnership between The KPI Institute and Mogul Consulting and Service debuts with the launch of the first Certified KPI Professional course in Ulaanbaatar, scheduled for the 18th to 20th of November, 2019.

About Mogul Consulting and Service

Mogul Consulting was established in 2016 as a subsidiary of IT ZONE, the leading provider of IT services in Mongolia. Mogul’s mission is to help our clients improve their performance and build their success with the help of technology. We offer business and IT consultancy services.

For more information, visit Mogul Consulting’s website: http://mogulconsulting.mn/

About the KPI Institute

The KPI Institute is a leading global research institute specialized in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance, and from customer service to innovation performance. Insights are disseminated through a variety of publications, subscriptions services, and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered through training and advisory services.

For more information visit The KPI Institute website – http://partnership.kpiinstitute.org/

Contacts:

The KPI Institute:

Cosmin Chindris

Email: cosmin.chindris@kpiinstitute.com

Or

Mogul Consulting and Service:

Chingerel Balchinpurev

Email: Chingerel.b@mogulconsulting.mn

Tel: 976-99027699

It has been 15 years since The KPI Institute first began its mission of providing integrated performance solutions, through research, educational programs and consultancy services. Over the course of a decade and a half, we’ve helped companies all around the world. (more…)

The dissemination of best practices in the field of Performance Measurement and Management continue with a new successful edition of our renowned course – The Certified KPI Professional in another promising market of the Asia-Pacific Region. The KPI Institute, in partnership with ECADEMY, hosted the C-KPI course in Bangladesh’s business centre and capital, Dhaka, between the 1^st – 3^rd August, 2019.ECADEMY is a Dhaka-based, training venture of JSN SMARTNET which is a wholly owned subsidiary of Jalal Ahmed Group of Companies offering high quality IT, Project Management, Data Analytics and Soft Skill’s training and education services maintaining leading international standard within the country.

Regarding the course itself, the Certified KPI Professional – C-KPI for short, brought a comprehensive new world of insights into how businesses can and should strive for a continuous optimization of their performance operation and performance management processes.

During the 3-day learning experience, top ranking executives of several organizations from the Telecommunication, Textile and Furniture industries, had the opportunity of being guided by one of our foremost consultants, Andrea Minelli.

The attendees, via a combination of theoretical notions and hands-on-practice exercises and case studies, had the possibility to better understand and practice concepts that are applicable in the current Bangladeshi corporate contexts, such as:

• How to strategically select the relevant KPIs;
• How to align strategic objectives and KPIs among different organizational layers;
• How to benefit from a sound Performance Management Architecture and Framework;
• How to build a sound data gathering and data reporting Framework.

Course Journal

This certification course has provided a solid theoretical and hands-on-practice foundation on how to optimize all the tools that are part of the performance management system.

Day I

During the first day of the learning experience, participants have been exposed to several concepts associated with KPIs and the Performance Management Architecture. Most importantly, they learnt the steps to building a proper framework that will set up a sound foundation for the system.

Constructive comparisons were carried out, between the performance management system currently implemented within the participants’ organization and some of the best practices around the world.

Day II

On the second day, we took a practical approach when it came to one of the most important phases of a Performance Management System’s implementation, which is the selection and alignment among organizational layers of KPIs and Strategic Objectives. Understanding the behind-the-scenes of the KPI selection process was a great source of discussion among the attendees.

Day III

As the final day approached, participants talked about the importance of not only selecting KPIs, but of also implementing best practices in setting up realistic, yet challenging targets for each KPI. Therefore, we put together a customized simulation, in order for the participants to apply those practices in their own organizational context.

The final session ended with a thorough discussion around the alignment of individual KPIs with corporate objectives, and being able to measure the contribution that each division head will have to achieve in order to meet the aforementioned objectives.

Overall, the course has taught the participants, all in managerial positions, how to implement some of the best practices in the industry, within their own Performance Management System Framework.

Want to know more about Performance Measurement and Management?

As performance is a continuous concern for organizations, do not hesitate to contact us and we will be more than pleased to assist you throughout your performance measurement and management journey!

If you are interested in measuring & improving the performance of your company, be sure to check out The KPI Institute or ECADEMY’s website from time to time, for more details on upcoming performance measurement and management courses.

Among the key Business Benefits for attendees interested in the C-KPI course are:

• Improve the performance of your company by practicing a sound framework for KPI measurement;
• Obtain better business results by selecting the right KPIs to monitor for your company;
• Generate value from using KPIs by optimizing the data collection process.
• Implement best practices that lead to an organizational culture that is performance-oriented

Otherwise, if a customized training course best suits your needs and you would like to know more details about it, please do not hesitate to contact Andrea Minelli directly at, andrea.minelli@kpiinstitute.com.

Wishing you best of performance!

Since the OKRs methodology is the new trend in goal management, we are trying to expand our related learning services and products where the market demands. Last month, during 20^th-22^nd, we reached Bangkok, through our Senior Management Consultant, Alina Miertoiu.Most of the participants came from the consultancy and entrepreneurship or HR fields, and were eager to learn the secrets of a successful OKR implementation strategy in different organizational contexts, from a practical point of view. We strive to deliver practical and hands-on material, so a big part of this course focused on debriefing several exercises designed to simulate every step of the OKR implementation process.

Similar to our other Certified OKR Professional courses, all of the participants were very interested in how to link OKRs with compensation and bonuses, which was a recurring discussion topic during the three-day learning experience.

Course journal

While the topics and agenda stay roughly the same for most of our OKR courses, each delivery represents a unique experience. Here is the story behind our course adventure in Bangkok.

Day I

Just as it is with any first day, this one started off by introducing the company and the facilitator, being followed up by a short self-presentation from each participant, which included their expectations and interests in the topics at hand. After that, we started discussing about OKRs, what they are, how they are different and their benefits. The highlight of the day were the exercises based on hybrid systems comprised from KPIs and OKRs.

Day II

The second day started off with an overview and recap of the first day, however the most interesting part was when we began simulating OKRs setting and alignment. Participants received a case study and each one of them was assigned a certain position in the company.

The main task was to go through all the steps of an OKR-setting process and ensure alignment between all the levels. Participants showed a lot of involvement and considered the exercise to highly engaging, given the fact that it presented them with hands-on experience, even though it was based on a case study.

Day III

During last day of the course, we continued with the case study from the prior day, followed by an OKRs review exercise, in order to help participants understand the OKRs review process as well as prepare them for this type of activity. We discussed several issues which can appear during the OKRs review process, such as employees’ lack of satisfaction or involvement – and the way we should address them.

We’d like to congratulate all of the participants for their drive and involvement, as well as for their energy during the course and we hope that in future we can see you at our next course and write even more amazing stories.

Sign-ups and registration!

As performance is a constant preoccupation, we would be more than happy to assist you throughout your performance journey!

If you enjoyed reading our course journal and feel that this learning environment would be suitable for your needs, why not visit our training calendar and check what best suits your learning needs?

If you’re someone that does not have a lot of time on their hands, to go to a course in person, we also have online training courses that align well with Performance Management topics:

• Certified Performance Management Professional
• Certified KPI Professional

Otherwise, if the opportunity of customized training courses is of interest to you or you’d like to know more information, contact Alina Miertoiu directly, at alina.miertoiu@kpiinstitute.com.

Another month has passed and another Certified OKR Professional training course in Kuala Lumpur was facilitated by our Senior Consultant, Alina Miertoiu. As per usual, we would like to share with you our experience and the unique story of this course. Every course is different, but what makes it special are the people who join it, their expectations, their involvement and their enthusiasm.

We particularly enjoyed organizing this course and welcoming our participants from different industries, such as consulting, higher education, IT or Utilities, during the 15^th-18^th of July. The learning experience was based mostly on discussions and debriefing different activities, since most of our participants were practitioners in the field of OKRs.

Regarding expectations, participants shared that they were interested in the overall process of OKRs implementation and what makes OKRs different than other performance management systems.

One other main discussion topic when it comes to OKRs is compensation, more specifically how to reward employees when the theory says you should not link OKRs with rewards.

Course journal  

During all three days, the participants were full of energy and throughout the entire course the learning process was based mostly on discussions and practical exercises, since all attendees were really interested in the subject and very active.

Day I

During the first day, we began with the already familiar introduction and was a bit more theoretical, to ensure that everyone has the same understanding and that similar terminology is used. The difference between OKRs and other systems, especially KPIs based systems, were discussed to great lengths and a lot of practical knowledge was shared by all the attendees.

Day II

The second day was mostly focused on OKRs setting and aligning. Participants simulated a governmental entity, which implemented the OKRs system and each one received a certain role within the Government. The exercise started with long-term objectives setting for the organization and followed all the steps down to OKRs setting for all employees.

Day III

The most exciting part of the third day was a review process simulating the different moments within a quarter, with the facilitator being the employee whose OKRs were reviewed and the participants her managers. Once again, the facilitator tried to challenge the participants and played the role of a “bad cop”. At the end the course, there was a short review session and then the certification exam.

A special thanks from us at The KPI Institute to our amazing participants who were filled with enthusiasm and curiosity, as well as with the desire to learn from the group and share their experiences.

Sign-ups and registration!

As performance is a constant preoccupation, we would be more than happy to assist you throughout your performance journey!

If you enjoyed reading our course journal and feel that this learning environment would be suitable for your needs, why not visit our training calendar and check what best suits your learning needs?

• Certified OKR Professional
• Certified Performance Management Professional
• Certified KPI Professional

If you’re someone that does not have a lot of time on their hands, to go to a course in person, we also have online training courses that align well with Performance Management topics:

Otherwise, if the opportunity of customized training courses is of interest to you or you’d like to know more information, contact Alina Miertoiu directly, at alina.miertoiu@kpiinstitute.com.

Back between the 15^th – 17^th of April, earlier this year, Andrea Minelli, Management Consultant for The KPI Institute, in partnership with Bliss Business Academy, facilitated the first ever edition of our worldwide renowned course – The Certified KPI Professional, in French, in Cameroon’s economical capital, Douala.

Bliss Business Academy is a Multi-Disciplinary Consulting and Training firm, whose primary objectives is that of providing and disseminating HR best practices for Cameroon and Central Africa-based organizations.

Thanks to Bliss Business Academy’s visibility as a leading training and advisory services provider in Cameroon, the French-speaking course received widespread interest from Cameroonian professionals, mostly from top-ranking representatives of the leading companies operating in the country.

The Certified KPI Professional – C-KPI for short, brought to Cameroon a whole new series of insights and best practices from the field, specifically how businesses can and should look to optimize their operations and management procedures.

“The course is hands-on practice and it allows us to find performance mistakes that we often do when we manage our departments or teams in terms of setting objective, KPIs but above all setting up expectations of performance results” – Mokala Yannick Stephane, Surgeon-Dentiste, Dental Cabinet MyDentist 

During the 3-day learning experience, participants mastered the following crucial concepts, through practical, customized exercises and case studies:

• What is a Performance Management Framework and how to bring it to life;
• How to implement best practices associated with the selection of relevant KPIs;
• How to set realistic, yet challenging targets;
• Ensuring the creation of a sound performance framework, supporting a performance-oriented culture.

“The C-KPI Professional is a comprehensive learning experience that allows to clearly understand and better manage the world of KPIs, and no matter the degree of maturity of your organization, you will certainly upgrade your performance measurement skills” – Belinda Ngounou, HR Supervisor, Bliss Business Academy.

The course had 15 attendees, mostly HR Managers, Finance Directors, QHSE Engineers, Customer Management Managers, from some of the biggest companies in Cameroon, with diverse industry backgrounds, from training and education, to banking and logistics.

Course Journal

This first edition of the Certified KPI Professional in Cameroon provided a solid theoretical and hands-on-practice foundation on how to optimize all the tools that are part of the performance management system.

Day I

During the first day, participants were introduced to a series of exercises associated with standard elements of performance management such as KPIs, milestones & value statements, and assessed how to build a Performance Management Framework Architecture and ensure good governance.

Day II

The second day was dedicated to practical training, aimed towards one of the most important phases of implementing a Performance Management System, which is the selection and alignment of KPIs and strategic objectives, among the numerous organizational layers.

Understanding the behind-the-scenes of the KPI selection process was a great source of discussion among attendees.

Day III

During the final day of the learning experience, by making use of customized exercises, attendees managed to fully grasp the process of documenting a KPI, setting up realistic, yet challenging targets and ensuring they possess a robust data collection process.

As a call to action, participants listed down the main takeaways from this learning experience, with the objective of implementing them in their own organizational contexts.

“The attended course, provided great added-value, allowing to better understand and manage the performance management framework, implementing best practices on how to improve overall productivity” – Mohamadou Aminou Bachirou, QHSE Manager, AMT Cameroon.

Want to know more about Performance Measurement and Management?

As performance is a continuous concern for organizations, do not hesitate to contact us and we will be more than pleased to assist you throughout your performance measurement and management journey.

Take this course for example. The top 3 Key Business Benefits it brings for an organization are as follows:

• Improve the performance of your company, by practicing a sound framework for KPI measurement;
• Obtain better business results, by selecting the right KPIs to monitor for your company;
• Generate value from using KPIs, by optimizing the data collection process.

If you are interested in measuring & improving the performance of your company, be sure to check out The KPI Institute or Bliss Business Academy ’s website from time to time, for more details on upcoming French-speaking performance measurement and management courses.

If you would like to inquire about or register for our upcoming courses, or request further information regarding in-house training courses, please contact the following:

• Benjamin K. Nwall, CEO Bliss Academy Cameroon, e-mail: b@blissafrica.net or phone number: + 237 233426994;
• Carmen Boboc, Partnership Manager at boboc@kpiinstitute.com or phone number + 61 390 282 223;
• Andrea Minelli, Management Consultant at minelli@kpiinstitute.com or phone number +1 757 515 2998 .

Wishing you the best of performance!

We are delighted to announce that our first 3-day Certified OKR Professional training course took place in Dubai, during the 30th of June – 2nd of July, 2019. It was facilitated by our Senior Consultant on OKRs – Alina Miertoiu, and attended by participants mostly from the public sector. Managing directors, Doctors, Consultants or Strategic planners joined us in this learning experience.Since most of our attendees had already worked with OKRs or tried to implement the system in their organization, their expectations were high and made the course much more challenging.

For starters, they were interested in gaining theoretical and practical knowledge that they could easily convey to their colleagues and apply in their organizations.

Secondly, they were interested in the particularities of OKRs, compared to other Performance Management Systems and how to set correct OKRs. Moreover, another major expectation was understanding how to review and readjust OKRs, as well as engaging employees in the process.

Course journal

Although in theory, the OKRs system is a simple one, as Andy Groove used to describe it: “The objective is the direction. The Key result has to be measurable, but at the end you can look and without any argument say: <Did I do that, or did I not do that?> Yes. No. Simple!”

OKRs are all about good execution, rather than the system itself, so our three-day learning experience combines theory with practical case studies and exercises, in order to facilitate a better understanding.

Day I

Day one starts with an icebreaker, some general exercises, and few generic discussions on OKRs meant to encourage participants to engage during the course and actively participate. It is the most theoretical part of the course and a challenge in and of itself, since a lot of uncertainties about the topic are addressed and debated.

Given that there is yet a lot of confusion about the topic, this day can be regarded as the foundation of the course, during which we introduced the concepts of Objectives and Key results, and addressed particular aspects that participants found interesting or peculiar.

Day II

The second day was the most engaging , as participants had to set OKRs for different organizational levels based on three different cased studies. One case study portrayed a general organization, the second one depicted a very innovative organization, while the third referenced a governmental entity.

The scope of these exercises was to make participants understand how the setting and alignment processes change based on different contexts.

Day III

This day was also very dynamic, full of exercises and constructive discussions, revolving around topics such as OKR review and change management, in order to find out how to engage one’s employees in the process of working with OKRs. Moreover, the “cherry on top” of the course’s final day represented simulating a review process in practice.

Sign-ups and registration!

As performance is a constant preoccupation, we would be more than happy to assist you throughout your performance journey!

If you enjoyed reading our course journal and feel that this learning environment would be suitable for your needs, why not visit our training calendar and check what best suits your learning needs?

• Certified OKR Professional
• Certified Performance Management Professional
• Certified KPI Professional

If you’re someone that does not have a lot of time on their hands, to go to a course in person, we also have online training courses that align well with Performance Management topics:

Otherwise, if the opportunity of customized training courses is of interest to you or you’d like to know more information, contact Alina Miertoiu directly, at alina.miertoiu@kpiinstitute.com.

Between the 3^rd – 5^th of July, 2019, The KPI Institute in partnership with GCSS Inc, has successfully organized another edition of our worldwide renowned course – The Certified KPI Professional, in Manila, Philippines, customized for the country’s largest shopping centre operator and one of the top mall operators in Southern Asia region.

GCSS Inc is a Manila-based, Management Consultant and Corporate Training Firm offering flexible range of solutions, to support its diversified client base in attaining its corporate goals and strategic objectives in critical areas such as sustainability, information security and process and people management.

In regard to the course itself, The Certified KPI Professional – C-KPI for short, brought a comprehensive new world of insights into how businesses can and should strive for a continuous optimization of their performance operation and performance management processes.

During the 3-day learning experience, top ranking executives of the organization had the opportunity of being guided by one of our foremost consultants, Andrea Minelli.

The attendees, via a combination of theoretical notions and hands-on-practice exercises and case studies, had the possibility to better understand and practice the following concepts:

• How to strategically select relevant KPIs and why;
• How to align strategic objectives and KPIs among different organizational layers;
• How to benefit from a sound Performance Management Architecture and Framework;

The course had over 15 participants, mostly Senior Managers, HR Vice President, Senior Mall Operations Vice Presidents, Marketing Vice President and several other key governance figures of the client organization.

Course Journal

This in-house course was organized with the purpose of disseminating best practices, via both theoretical and practical knowledge, associated with performance measurement and management practices.

Day I

During the first day of the learning experience, participants were exposed to several concepts associated with KPIs, Performance Management Architecture and most importantly, how to build a proper Framework that will set up a sound foundation of the system per se.

Constructive comparisons were made between the performance management system currently implemented within the client organization and the practices discussed.

Day II

A rather hands-on practice approach was chosen during the second day, whereby participants worked in different groups and focused their efforts on understanding and applying best techniques associated with KPI selection, and how to strategically align KPIs & corporate objectives among all the organizational layers.

Day III

As the final day approached, participants discussed about the importance of not only selecting KPIs, but also of implementing best practices and setting up realistic, yet challenging targets for each KPI. A customized simulation was created in order for the participants to apply those practices in their own organizational context.

The final session was dedicated to a thorough discussion about the alignment of individual KPIs with corporate objectives, and being able to measure the contribution each division head will have to achieve the aforementioned objectives.

Overall, the course enabled the participants, all in senior managerial positions, to implement the practices they had learnt, within their own Performance Management System Framework.Want to know more about Performance Measurement and Management?

As performance is a continuous concern for organizations, do not hesitate to contact us and we will be more than pleased to assist you throughout your performance measurement and management journey!

If you are interested in improving the maturity of your performance measurement and management practices currently implemented in your organization, be sure to visit our training calendar and assess what best suits your learning requirements.

Among the main key Business Benefits for attendees interested in the C-KPI course are:

• Improve the performance of your company by practicing a sound framework for KPI measurement;
• Obtain better business results by selecting the right KPIs to monitor for your company;
• Generate value from using KPIs by optimizing the data collection process;
• Implement best practices that lead to an organizational culture that is performance-oriented.

Otherwise, if a customized training course best suits your needs and you would like to know more details about it, please do not hesitate to contact Andrea Minelli directly at, andrea.minelli@kpiinstitute.com.

Wishing you best of performance!