Editor’s Note: This article is written by Paolo Orduña, a Senior Editor at The KPI Institute, and originally published in the PERFORMANCE Magazine Issue No. 26, 2023 – Data Analytics Edition.

The KPI Institute successfully hosted a forum on global trends that will impact strategy and performance management practices in 2023. Dubbed “2023 Business Pulse: 5 Trends Impacting Strategy and Performance Management,” the event was hosted by the TKI Research Division’s business unit manager, Cristina Mihailoaie, and data expert, Islam Salahuddin.

The webinar covered trends in the realms of geopolitics, economics, society and culture, technology, and sustainability. Through careful analysis of these trends, our experts identified the most possible trajectories that will shape the future of strategy and performance management:

• There will be a greater need for more resilient strategies and agile performance management.
• More companies will realize the need for a data strategy that allows for robust data governance.
• Automation will produce better performance results.
• Performance improvement will be achieved through upskilling and reskilling.
• Performance improvement hinges on continuous learning.
• Employee performance management will be reshaped in an employee-centric approach.

“As Peter Drucker said, ‘The best way to predict the future is to create it,’ and this seminar has equipped our participants with the knowledge and understanding to do just that,” said Cristina.

If you have a yearning for learning strategy and performance management skills, you may want to check out our courses. Arm yourselves with the knowledge that you need to successfully ride the business world’s ever-changing trends here.

Key performance indicators (KPIs) are metrics that gauge how effectively a business meets its goals. They have diverse applications, including monitoring performance, evaluating employees, improving processes, managing projects, and ensuring compliance. 

Moreover, KPIs provide an unbiased assessment, leading to informed decision-making and a better understanding of business dynamics. Regardless of their specific use, KPIs are essential for effective business management. 

The KPI Institute analyzed the most viewed KPIs in the first quarter of 2023 on smartKPIs.com, the largest database of documented KPIs (+21,300 KPI examples) with 75,000 community members, in their most recently published whitepaper, “TOP 10 KEY PERFORMANCE INDICATORS 2023: Expert Tips For Choosing The Right Metrics.” These KPIs reflect key metrics that provide insights into various aspects of business performance. Analyzing these metrics helps organizations understand their operational efficiency, customer satisfaction, financial health, and employee performance. 

However, choosing the right KPIs continues to be a challenge as they should match the company’s strategy and targets. Based on findings from The KPI Institute’s 2022 State of Strategy and Performance Management Practice Report, KPI selection ranks among the top three most challenging processes for businesses globally, regardless of industry. KPI selection requires meticulous planning, analysis, and cooperation among different departments and stakeholders. 

Thus, the TOP 10 KEY PERFORMANCE INDICATORS 2023: Expert Tips For Choosing The Right Metrics delves into the KPI selection process developed by The KPI Institute. It primarily involves scope clarification, selection criteria and techniques, leading up to the initial performance review meeting.

To discover the top 10 KPIs for 2023 and gain deeper insights into the best practices for KPI selection, download the TOP 10 KEY PERFORMANCE INDICATORS 2023: Expert Tips For Choosing The Right Metrics for free on the TKI Marketplace. 

In the vibrant corridors of an organization bustling with dynamic teams and ambitious projects, there exists a source of inspiration and a beacon of excellence. Each month, The KPI Institute (TKI) acknowledges the performance of individuals through the TKI People Awards.

The TKI People Awards series features the employees and teams recognized by TKI for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

In this article, TKI proudly introduces you to the esteemed employees of the month in February 2023. Learn about the awardees’ unique personal and professional interests and outstanding accomplishments, showing their incredible journey and invaluable contributions to the organization.

Daniela Vuta

Head of Publication

The KPI Institute

TKI: What do you want to do when you are not working? What are your hobbies, passions, or involvement in your community?

Daniela: When not working, I enjoy listening to music, reading and staying active. Also, I practice and hone my piano skills and experiment with different musical genres in my spare time. When I am not playing music, you can find my nose deep in a book, exploring different worlds and perspectives through literature. 

Moreover, I love hiking and jogging to stay fit and have fun outdoors. I enjoy the challenge of hiking up steep trails, taking in beautiful scenery and pushing myself to reach new heights. But I like to jog around my neighborhood or in the local park for a quick and energizing workout. 

TKI: What do you appreciate most about working at The KPI Institute?

Daniela: There are several aspects of my workplace that I value. My first example is a positive work culture. It also offers opportunities to improve my skills and advance my career through training programs, mentorship, and advancement opportunities, which I truly value. Nonetheless, feeling fairly compensated for my efforts is vital to job satisfaction. The KPI Institute is a company that provides competitive pay, benefits and opportunities for bonuses or other rewards. Lastly, working for the Institute allows me to achieve the work-life balance I have always aspired to. Flexible scheduling and remote work options are all valued perks that help me balance my personal and professional life.

TKI: What are you looking forward to in terms of your new projects, collaborations and role here at TKI?

Daniela: I am thrilled about the upcoming projects I will be working on, particularly the one that entails developing new publications that align with our mission of delivering comprehensive performance solutions backed by thorough research. I look forward to collaborating with my team members to develop more creative ideas, strategies and content that enhance decision-making, shed light on business practices, and provide valuable insights to our readers. 

In terms of my role in the organization, I am eager to take on more leadership responsibilities and contribute to the growth and success of the company. Overall, I am excited about the opportunities ahead and cannot wait to see what we can achieve together.

Abdallah Diab

Human Resources Information System Specialist

ILMS

TKI: What do you want to do when you are not working? What are your hobbies, passions, or involvement in your community?

Abdallah: Outside of working hours, I am usually either swimming as part of my workout routine, reading from my collection of books, watching Netflix, or spending time with family and friends when possible. Hopefully, I could travel again during the summer vacation and use my time off. Moreover, my hobbies include playing chess, drawing and Arabic calligraphy.

TKI: What do you appreciate most about working at The KPI Institute?

Abdallah: I mostly appreciate the work culture at TKI and my colleagues, especially the ILMS Research Leadership team members, who encourage me to pursue particular projects and support me. They pave the way for my growth and provide opportunities to experiment with specific initiatives I take. Also, I value my team members’ trust in me to bring improvements and change to the team in achieving overall efficiency and reaching targets and goals.

TKI: What are you looking forward to in terms of your new projects, collaborations, and role here at TKI?

Abdallah: I look forward to expanding my knowledge, learning more, and upskilling myself in diverse areas when possible, especially in data management and human resource and performance practices. 

Indita Sindaran

Admin Assistant

LMSL

TKI: What does receiving the Employee of the Month award mean to you?

Indita: Getting the Employee of the Month award means a lot to me! It is like a big pat on the back for all the effort and commitment I put into my job. It is awesome to know that my hard work has not gone unnoticed and that my colleagues and manager appreciate what I do. This recognition boosts my confidence and makes me even more determined to keep up the good work. Overall, it is really a special honor that puts a big smile on my face.

TKI: What’s your favorite accomplishment so far at TKI?

Indita: My favorite accomplishment is getting guests consistently for the cluster I am assigned to. Moreover, I keep my projects to be the most organized.

TKI: When you’re faced with a challenge at work, how do you find a solution?

Indita: Whenever I face challenges, discussing it and brainstorming to find a solution with fellow Admin Assistants (AAs) or the direct manager always works.

TKI: What would be the three main career lessons that you have learned thus far?

Indita: The three main career lessons I have learned while working at LMSL are as follows: (1) a good companion should always be appreciated, especially in hard times, (2) set a schedule before you do anything to avoid overworking, and (3) resting your eyes after a prolonged time staring at your computer screen is essential to keep you healthy— physically and mentally.

Sarika Fitri 

Business Analyst

Lerero

TKI: What does receiving the Employee of the Month award mean to you?

Sarika: The Employee of the Month award means recognition and validation for exceptional dedication and performance.

TKI: What’s your favorite accomplishment so far at TKI?

Sarika: My favorite accomplishment so far would be having to work with colleagues from around the world.

TKI: When you’re faced with a challenge at work, how do you find a solution?

Sarika: We are currently witnessing remarkable growth in the artificial intelligence (AI) industry. So, nowadays, I utilize ChatGPT to find a solution to the challenge I am facing and then seek further opinions from my colleagues working globally.

TKI: What would be the three main career lessons that you have learned thus far?

Sarika: Slot Thailand The importance of engaging in networking, possessing soft skills like adaptability, and embracing the culture of continuous learning.

Editor’s Note: This article is authored by Islam Salahuddin, a Business Research Analyst, and Len, the Chief Editor at The KPI Institute and originally published in the 25th printed edition of PERFORMANCE Magazine.

The KPI Institute achieved another year of record-breaking success in 2022, with 5,553 individuals participating in 336 course deliveries. This marks the seventh consecutive year of growth for the global research organization dedicated to setting standards in strategy and performance management-related professions. Compared to 2016, the number of participants in The KPI Institute’s Premium Certifications grew fivefold, up from 898.

With 19 years of experience providing performance solutions, The KPI Institute has successfully trained thousands of professionals in strategy and performance management-related disciplines with the support of its 40 partner organizations worldwide. The organization offers a variety of course delivery options, including virtual classrooms, face-to-face groups, and self-paced eLearning classes.

Live online courses remain the most popular delivery method, chosen by 3,664 participants. This trend has continued for the third year in a row since the launch of live online courses in 2020, far surpassing the number of participants who opted for in-person sessions, totaling 1,889. 

“We are thrilled to report another year of exceptional growth. This success can be attributed, in part, to the organization’s expansion of course offerings. With this, we remain committed to providing top-quality training and insights through our research programs and publications. In addition, I would like to thank our partner organizations that are contributing to fulfilling our vision,” Cristina Mihăiloaie, business unit manager of The KPI Institute’s Research Division, said.

The courses offered by The KPI Institute are designed to enable professionals and organizations to adapt and succeed in today’s business environment. Some of the certifications are Certified KPI Professional and Practitioner, Certified Strategy and Business Planning Professional, and Certified Performance Management Systems Audit Professional. 

Check our partner organizations here, or apply to become a partner organization of The KPI Institute.

The KPI Institute has signed a partnership agreement with LEORON to provide face-to-face public sessions delivered in Arabic in the Kingdom of Saudi Arabia.

The successful delivery of numerous in-house sessions organized by LEORON and facilitated by The KPI Institute’s experts spurred discussions for further collaboration. The KPI Institute, a leading global research institute specializing in business performance, has established a long-term beneficial partnership in a recent agreement with the leading training provider in the Middle East, LEORON. 

LEORON will host two new public sessions in May 2023: Certified KPI Professional and Practitioner and Certified OKR Professional. These programs are designed for professionals at different levels requiring knowledge and development to measure business performance and success.

“The agreement with The KPI institute is yet another step in the right direction to expand and enhance our Arabic training portfolio in the Kingdom,” said Petar Dimovski, Head of Leadership Academy at LEORON.

“Partnering with The KPI Institute, which is the global authority on Key Performance Indicators (KPIs), is a great opportunity to offer our clients the highest standard of training and certification,” Petar added. 

Cosmin Chindris, The KPI Institute’s Director of Global Partnerships, also expressed his appreciation for the new partnership, “We are honored to further expand the valuable partnership with LEORON and organize the first editions of Arabic  Certified KPI Professional and Practitioner and Certified OKR Professional to be delivered as open programs in Riyadh.”

To find out more about the training courses offered in collaboration with LEORON, please visit: https://www.leoron.com/search?q=KPI 

Moreover, if you require further assistance regarding the courses, please contact Cosmin Chindris through email: cosmin.chindris@kpiinstitute.com. 

For 2023, The KPI Institute has prepared the annual calendar with premium training programs for executives available as virtual classrooms, face-to-face groups, or self-paced eLearning classes. Furthermore, we will continue to share practical insights from our research programs and disseminate publications to empower professionals and organizations to enhance and adapt their performance management to everyday challenges.

With 19 years of experience in providing performance solutions, The KPI Institute is now a global research organization with over 200 employees from 17 different nationalities serving thousands of clients around the world. We are proud to have trained over 13,500 professionals in strategy and performance management related disciplines. Our wide global reach would not have been possible without the support of our 37 partner organizations.

Our consultancy division has supported tons of organizations ranging from holding companies and corporations to government agencies. Success stories were promoted by some of our clients that strive for business excellence.

Last year marked the launch of our first index –  Government Services Index 2022, a pragmatic review of public service performance in the post-pandemic era, covering 7 world regions, 66 countries, 5 dimensions, and 32 indicators.

2023 will be an important year.

For professionals looking to advance in their career paths and organizations seeking solutions to modern business challenges, Live-Online Certifications 2023 and face-to-face Certified Courses 2023 – MENA or SEA region can meet your learning and development needs with courses that are based on advanced research and rigorous frameworks.

The KPI Institute continues to partner with global organizations in delivering the world’s first global certification to validate performance management and KPIs expertise.

On that note, I wish everyone a happy and successful 2023!

Cristina Mihăiloaie

Business Unit Manager – Research Division

The KPI Institute 

Phone: +61 (390) 282 223 | +40 (749) 424 517

Email: c.mihailoaie@kpiinstitute.com

As the year ends, we should consider all the wonderful things we have left to finish as well as all the amazing things we have already accomplished. It is a great incentive for us to celebrate victories so we can reflect on lessons learned and fuel our motivation to keep pushing forward. 

With that, let us share with you what our colleagues in The KPI Institute (TKI) ecosystem have accomplished this year as well as the things they look forward to in 2023.

Daniela Roxana Vuta

Senior Researcher

Research Division

1. What project or task you accomplished this year that you are most proud of and why?

I see each project I worked on this year as a great accomplishment because each initiative came with challenges and fantastic results. I consider myself part of the privileged people who are passionate about their work. Of course, as a researcher, I am most proud of our primary research projects implemented this year, such as the State of Strategy Management in 2022.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

My goal is to make 2023 the most extraordinary year for my professional career while diving into my fifth year within The KPI Institute. All my educational and professional background and the experience gathered so far align with this amazing team I am part of, which gives me so much enthusiasm and desire to exceed all expectations. More specifically, I intend to expand my knowledge boundaries in many fields, such as project management, data visualization, data storytelling, and content writing.

Hebatullah Saeed

Senior Training Program Coordinator

Support – Maentea

1. What project or task you accomplished this year that you are most proud of and why?

I’m most proud of when I provided six upskilling courses for SAR, and it is a significant contract this year. Moreover, my contribution to increasing bilingual facilitators’ capacity led to more projects. Lastly is becoming a certified Key Performance Indicator Professional and Innovation Performance Professional.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

In 2023, I look forward to expanding resources on the learning and development field of human resources and contracting automated systems for TKI course facilitators. Moreover, I would also like to extend my efforts to developing a portfolio of Lead and Upskill courses for Maentea.

Alaa Safwan

Marketing Manager

Research Division

1. What project or task you accomplished this year that you are most proud of and why?

Well, I cannot say that there is just one task that I am most proud of among the others. But I would say that since the day I joined The KPI Institute and began working in the marketing industry, I am proud of being able to add value, with my attention to detail, ability to learn quickly and adjust to the workflow, and finally, planning a workable marketing strategy.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

In terms of career objectives, there are many, but to sum it up, I aim to become a better version of myself, increase my core skills, and of course, advance in my profession. However, my personal ones would be to make my physical well-being a priority, be committed to growth and learning, and be who I am meant to be.

Syadza Andini

Framework Course Program Coordinator

ILMS (Institute for Life Management Science)

1. What project or task you accomplished this year that you are most proud of and why?

This year, I am proud of setting up a performance evaluation and maintenance system in the ILMS Research Team.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

It is my first time being a manager working with more than 20 people closely. My goals next year will include but are not limited to learning how to be a better manager and helping the organization launch quality courses by leading my team to produce quality materials.

Brian Kiprop

Research Analyst

TREFORIN

1. What is the project or task you accomplished this year that you are most proud of and why?

One of my favorite projects is the Internal Mobility project I worked on with the ILMS Instructional Design Team in August 2022. In this assignment, I had to put on a new hat as an instructional designer, creating scripts for a whole course for the ILMS division. Initially, being an instructional designer was difficult. But the experience taught me how to transform research knowledge into instructional resources for learners. In addition, I was delighted to contribute to the ILMS division’s goals for course production and eventual launch. Working with a dynamic team of designers, researchers, and team leaders allowed me to discuss ideas and improve my performance.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

Since joining The KPI Institute in January 2022, I have had the chance to contribute to projects across many divisions, each of which has pushed me to learn something new and develop my critical thinking skills. In 2023, I plan to keep up my zeal for learning, create a more collaborative environment, and lend a hand to my colleagues wherever required. I am eager to continue imparting the knowledge I have learned to others at a professional and personal level to enable them to improve their potential.

Andreea-Geanina Vintila

Jr. Management Consultant

Research Division

1. What is the project or task you accomplished this year that you are most proud of and why?

We conducted a Focus Group discussion for the Performance Magazine Printed Edition, which I participated in from planning to execution. I am proud of my accomplishment related to this project because it was a new experience that worked out very well and made me get closer to my colleagues.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

In 2023, I would like to continue working in the publishing team and improve my skills in writing articles. I also look forward to gaining experience in writing reports. Personally, I would like to learn and attend horse riding training during my leisure time.

Francine Kaye Acelar

Head of Publishing

LMSL (Life Management Science Labs)

1. What is the project or task you accomplished this year that you are most proud of and why?

I am most proud of building the Insights magazine website from scratch and introducing SEO best practices and maximizing the use of content briefs in our article writing process.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

I would like to add more skills to my personal and professional toolkits, especially in the areas of team management and website development. In addition, I would like to make use of what I have learned in household management articles that I have been editing in my household.

We will be entering the last month of 2022. A new month that offers an ideal mood in setting objectives and new beginnings and starting strong foreshadows a powerful finish.

The KPI Institute (TKI) had an exceptional year, delivering live online and face-to-face courses to a much larger audience in different countries. TKI has officially launched strategy and performance management courses in Vietnam with a specialized module dedicated to Vietnamese. 

Moreover, TKI also released its four micro-certification courses: Certificate in Employee Performance Management Maturity Assessment, Certificate in Performance Measurement Maturity Assessment, Certificate in Performance Improvement Maturity Assessment, and Certificate in Strategy Planning Maturity Assessment. The maturity assessment model presented in these courses is TKI and Global Performance Audit Unit’s proprietary knowledge, compiled over +10 years of research and practical experience in the field of performance improvement.

TKI has also opened more face-to-face classes this year after conducting strictly online and live webinars to adhere to COVID-19 health precautions in 2021. In the first four months of 2022, TKI has already held over 55 days of face-to-face classes in different countries and cities, such as Saudi Arabia: Al Khobar, Riyadh, Jubail, and Dhahran; UAE: Dubai and Ras AL-Khaimah; Mauritius: Le Morne Brabant, Quatre Bornes, and Ebene; Karachi in Pakistan, Ulaanbaatar in Mongolia, and Cairo in Egypt.

To successfully end this year, TKI is continuously delivering quality content for online and face-to-face courses up until the 29th of December, covering everything from KPIs, OKRs, and strategy and business planning. So, if you do not have a plan yet on how to spend the year-end productively, TKI invites you to sign up and join any courses that fit your interests. For more information about the programs, you can check them HERE.

Furthermore, it is highly suggested that you keep an eye on TKI’s social media channels – Facebook, Twitter, and LinkedIn – for updates on courses that are coming up in the last four weeks of 2022 and how to sign up for them.

The KPI Institute, a leading global research institute specializing in business performance, has been officially launched in Vietnam!

With accredited expertise and a network of top-tier professionals, we have become the top choice for government agencies, academic institutions, non-profit organizations, and professionals who need insights and performance improvement solutions.

Continuing the consistent journey toward enhancing and developing global business performance, The KPI Institute officially launched in Vietnam with a specialized module dedicated to Vietnamese. These training programs are designed and delivered exclusively in Vietnamese, following our international standards. This contributes to optimizing knowledge transfer, promoting cooperation to accompany sustainable development, and improving the business performance of organizations, leaders, experts, and individuals in Vietnam.

Exclusive benefits for participants in Vietnam:

• Emerge in the world of strategy and performance management, understand main challenges, and identify feasible solutions;
• Exposure to and familiarity with a broad range of valuable tools and methods that support the implementation of the KPI and performance system, strategy alignment, and achievement of strategic goals;
• Obtain assistance to increase business results by choosing the right indicators, developing a strategic mindset, and optimizing procedures;
• Engage in contemporary live-online learning with The KPI Institute, regardless of physical location;
• Become a member of the International Community of The KPI Experts, and from there, expand the network of partners and potential customers;
• Receive globally-recognized professional certificates;
• Gain premium access to smartKPIs.com https://buff.ly/34oE50m, the largest repository of KPI documentation in the world;
• Earn 40 CPD points to be utilized for professional associations, academies, and regulatory bodies in your CPD profile.

For more information, please check our Vietnamese courses:

• Live Certified KPI Professional: https://buff.ly/3PPDIP0
• Live Certified Strategy & Business Planning KPI Professional: https://buff.ly/3PL9w7p
• Live Performance Management Professional: https://buff.ly/3PIu3JS

To receive more updates on The KPI Institute’s online and face-to-face classes, follow our LinkedIn page.

The KPI Institute has announced the Employee of the Month awardees for the first quarter of 2022.

The TKI People Awards series features the employees and teams recognized by The KPI Institute for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

Get to know the seven recipients of the Employee of the Month award in January, February, and March. Find out what they think about the recognition and the best career lessons they have learned so far.

Employee of the Month: January 2022

Name: Carmen Sardean

Position: Accounting Specialist

Division: Support Division

What does receiving the Employee of the Month award mean to you?

Carmen: It is a pleasant surprise and a great boost in motivation. I am grateful for the appreciation of my colleagues.

What’s your favorite accomplishment so far at TKI?

Carmen: After years of working on my own, at TKI I am learning teamwork.

When you’re faced with a challenge at work, how do you find a solution?

Carmen: Usually, I need time to detach myself and make space for new perspectives and approaches. Discussing with others helps a lot in bringing clarity and finding better ways.

What would be the three main career lessons that you have learned thus far?

Carmen: Small improvements made with consistency lead to meaningful increases over time. I need to continuously upgrade my skills to keep up with the dynamic work environment. Also, it is so important to take care of my inner state and well-being because it affects a lot of my performance at work.

******

Name: Syadza Andini

Position: Research Program Coordinator, Senior Research Analyst for Center for Relationships Science

Division: ILMS

What does receiving the Employee of the Month award mean to you?

Syadza: The ephemeral nature of a startup distinguishes it from others. It helps employees accept, manage, and overcome problems.  Therefore, receiving this title gave me a sense of achievement for what I did for the organization, and the team was not left unnoticed.

What’s your favorite accomplishment so far at TKI?

Syadza: Being recognized as an employee of the month and getting promoted to Research Program Coordinator are my favorite accomplishments so far at TKI.

When you’re faced with a challenge at work, how do you find a solution?

Syadza: I work with people of different ages, backgrounds, and cultures. When I am faced with a challenge at work, I seek advice from my team, and they have been great. I love working with my team in ILMS.

What would be the three main career lessons that you have learned thus far?

Syadza: First main career lesson that I have learned is to appreciate even the smallest achievement or progress. Second, developing relationships is an important part of doing business. Every big idea deserves a team to make it happen. Lastly, it is great to be busy, productive, and successful. But you need to be healthy to keep up with the pace.

Employee of the Month: February 2022

Name: Nadiyah Afifah

Position: Recruitment Specialist

Division: Support Division

What does receiving the Employee of the Month award mean to you?

Nadiyah: It is a great appreciation from this company and my colleagues, an affirmation to grow, and a confirmation of the impacts I tried to create with my work. I have tried my best to contribute to the productivity of this company, and it is nice that my contribution is acknowledged. This recognition gives me a new spirit to be more productive, innovative, and not merely focused on the assigned tasks because I believe everyone can bring a new color to this company.

What’s your favorite accomplishment so far at TKI?

Nadiyah: I managed to execute the project of online onboarding for the new hires. We usually spend 1.5 hours presenting to our new joiners, but now, we have applied this procedure to our internal LMS system. It is a great introduction to the newbies about what we are working on. Every new hire can now access their onboarding course in Lerero. Also, recruiters can allocate their time to more productive work because they only need 20 minutes of discussion with new joiners. 

This project is far from perfect, but it has been helping us a lot as recruiters. Hopefully, the new hire adjusts their induction speed based on their learning abilities. It was exciting to work with different stakeholders to make this project happen. 

When you’re faced with a challenge at work, how do you find a solution?

Nadiyah: I believe that proactivity matters a lot. I always try to connect with everyone and discuss with them every time I have something I did not know or when I am facing a challenge. My colleagues have been supportive, and I am also trying to do the same. I found honesty works as well. Acknowledging we might make mistakes will help us to grow to be better. 

What would be the three main career lessons that you have learned thus far?

Nadiyah: Proactivity and curiosity matter. Whatever the challenges are, we can always research things. Also, there are always people we can discuss our challenges with. But we need to have the willingness to do those. For me, work is more than just earning. It is also the fulfillment of my potential. Connecting with people helps me understand better which aspects I should improve and what new things are surrounding me, especially in a diverse environment like The KPI Institute. Growth always starts with our proactivity and curiosity. 

Set the right mindset. When things get difficult, the right way of seeing them will help us get a different perspective, seeing the opportunity as a chance to learn something new instead of focusing on how hard things are. The right mindset will also help us not feel ashamed of our mistakes but look at them as a better chance to improve.

Putting myself in other people’s shoes is important. As a person involved in HR, it is crucial to develop empathy. Showing more compassion to candidates or colleagues will bring positive impacts and results. Empathy allows us to build social connections and respond appropriately to other people’s needs. 

******

Name: Deofelyn Cristobal

Position: Head of Publishing

Division: TKI Research

What do you want to do when you are not working? What are your hobbies, passions, or involvement in your community?

Len: A huge factor that fuels my pursuit of work-life balance is that what I am passionate about in my personal life is not too far from what I do at TKI – which focuses on developing and publishing content for research reports and magazines. I usually unwind by reading books, writing poems, and watching movies. I still consider these activities as learning opportunities – just less structured and more relaxed. They help me slow down and at the same time replenish my well of creativity, which is required at work every day.

What do you appreciate most about working at The KPI Institute?

Len: While the company is known for the certifications it offers to professionals and organizations worldwide, I am grateful for the opportunities that TKI provides to its own people in terms of expanding their skills and knowledge. Personally, I appreciate the fact that there is always something new to do. There are opportunities to explore ideas, gain new skills, discover and utilize new systems, and collaborate with people from different backgrounds.

What are you looking forward to in terms of your new projects, collaborations, and role here at TKI?

Len: I am excited about trying out new forms of media in terms of delivering our content. I would also like to widen the distribution of our output so more people can benefit from the research that we do. 

******

Name: Kathina Aninditya

Position: Research Analyst

Division: ILMS

What does receiving the Employee of the Month award mean to you?

Kathina: It is like a reward for me. It was a great feeling to receive the Employee of the Month, and I am very thankful to my team for their acknowledgment. I believe that it’s not only me, but every one of us deserves this title since we all work together.

What’s your favorite accomplishment so far at TKI?

Kathina: My favorite accomplishment so far at TKI is developing the framework of Personal Resilience.

When you’re faced with a challenge at work, how do you find a solution?

Kathina: When I am faced with problems, I try to find the solutions first by searching for information that could help. However, if I still can not solve them, I turn to my colleagues in the research team and discuss my challenges with them. If needed, I ask for more insights from others such as from ID and marketing team. After that, I will organize all the opinions and analyze them until I find a satisfying solution. Sometimes, I even take a break from the issues and face them again with a more objective “head.” It will allow me to use a new approach in solving the problems.

What would be the three main career lessons that you have learned thus far?

Kathina: The first career lesson I have learned was about the importance of communication. Communication is about conveying information through exchanged thoughts, ideas and feelings. However, since communication involves more than one person, multiple interpretations of a message can happen if there is no clarity during the communication process. Effective and assertive communication is needed for a team to have the same understanding and work collaboratively towards the same goal.

The second lesson is still related to the first one. Even if information is being relayed correctly, it is possible that people forget and get lost in the middle of doing the project. This is where follow-ups with each other and writing things in notes are important. It will help us get back on the right track together.

The third lesson would be about caring for others. We all work together, face similar issues, and are in the same working environment, so we experience more or less the same thing. It is very probable that we are feeling the same thing. Even when it’s not the case, only we understand the circumstances better than outsiders. Therefore, caring for and being cared for by team members play a vital role in a workplace. 

The role of taking care and being cared for would be related to our well-being, productivity, resilience, happiness, and our private life as a person, a partner, a family member, or a parent. So, we will not only succeed in promoting life management to the public but also in our own lives.

Employee of the Month: March 2022

Name: Daniela Vuta

Position: Business Research Analyst

Division: TKI Research

What does receiving the Employee of the Month award mean to you?

Daniela: I am very honored and grateful for being part of a great team, and this nomination confirms, once again, how important it is to have both the support and the recognition of your team leader and colleagues.

What’s your favorite accomplishment so far at TKI?

Daniela: Daniela: Being part of the project team who developed the “State of Strategy Management Practice Report – 2021” is my favorite accomplishment so far. As a Senior Business Research Analyst, I had the pleasure to coordinate this primary international research study conducted by The KPI Institute from November to December 2021.

When you’re faced with a challenge at work, how do you find a solution?

When a challenge arises, I always try to figure out the real size of the problem because what I see as challenging might have a simple solution. Therefore, I dive deep into the problem, address the situation from different perspectives, brainstorm solutions, and look for feedback. When I feel overwhelmed, I always seek assistance from my team or my manager, who are always there to support me.

What would be the three main career lessons that you have learned thus far?

Daniela: Three main career lessons I have learned: be supportive, encourage, and provide meaningful feedback; ask for feedback and be open-minded in receiving criticism; and there is always something to improve or to learn. 

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The last awardee in the month of March is Adiela Misan, an Account Specialist from the Finance Department, Support Division. Though she was not able to participate in the interview, she wants to extend her sincere gratitude to her colleagues for recognizing her hard work.

“I appreciate this recognition. Knowing that my work is acknowledged and appreciated by my colleagues gave me a pleasant feeling. I thank them for the understanding and support shown whenever I needed it,” said Adiela.